HT201210 My phone has been stuck at the update screen for about 10 hours
; I went to update to the new IOS or whatever it is and my phone said it needed to be restored and that there was low battery so i plugged it up to the computer and now that is all it is stuck and has been stuck for about 10 hours. When I plug it into my computer it don't recognize it nor does Itunes. I need this fixed quickly
I have the same problem updated my Apple TV 2 yesterday and it got stuck on the Apple and the apple tv is blinking at a steady. Restored in iTunes hooked it back up to my tv, input all my settings, wifi, apple id, and netflix. and did not do anything else, came back in and the light was blinking steady on the apple tv again and stuck on the Apple logo. Restored in itunes again and hooked back up, just hooked up my wifi settings and manually rebooted. Same thing got stuck on the apple logo. What to do?
Similar Messages
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i plugged up my phone and it said i needed to restore it to factory settings so i did and now its stuck on a screen that shows i need to plug my phone up to itunes and restore it but my phone is already connected to itunes. ive tried resetting my phone and it just goes back to that screen and i have also tried to unplug and plug my phone back but it still keeps getting stuck at the 'preparing iphone for restore' bar thing at the top. how long is this process supposed to take? i was only trying to put one song on my phone and i had done it yesturday with no problem and the day before that. please help
I had this issue also. My last restore took 2 hours, despite restores under 1.x taking something like 20 minutes.
I don't think it's the videos/podcasts, as those don't show up until synchronizing after the restore anyway.
I asked this same question a while ago, but no one responded. I'm not sure if its normal. -
My Apple TV 2 has been stuck at the update screen for 18 hours, what can I do?
I read about the 4.4.4 update yesterday. I always actively install new updates as soon as they're issued. This time my Apple TV has been stuck on step 1 of the update. The progress bar has been at about 90% since yesterday. Right below it says not to unplug the device while updating. No other controls respond. What do I do? I'm afriad to brick if I unplug it. Anyone has any tips for me?
PS. I do not have any jailbreaks on it. It's stock.I have the same problem updated my Apple TV 2 yesterday and it got stuck on the Apple and the apple tv is blinking at a steady. Restored in iTunes hooked it back up to my tv, input all my settings, wifi, apple id, and netflix. and did not do anything else, came back in and the light was blinking steady on the apple tv again and stuck on the Apple logo. Restored in itunes again and hooked back up, just hooked up my wifi settings and manually rebooted. Same thing got stuck on the apple logo. What to do?
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My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour. Any thoughts?
Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery. -
my iPad has been stuck on the apple log for almost 10 hrs after trying to update to ios 8, how can this be fixed?
Try reset iPad and continue with update.
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected. -
my iPad has been stuck on the apple loge for almost 10 hrs after trying to update, how can this be fixed?
You may have to restore your iPad using Recovery mode, but try a reset first. Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen. Let go of the buttons when you see the logo. This takes about 10-15 seconds.
IF the update will not complete or you see the connect to iTunes message on the screen, you have to restore your iPad.
If you can't update or restore your iOS device -
My ipod has been stuck on the apple logo for two days
my ipod has been stuck on the apple logo for two days after plugging my ipod into a macbook that has recently jailbroke a friends ipod. i did not jailbreak but my ipod still crashed. my home button is broken so i am not able to do all these home remedies i find on the internet. can apple help me or should i just give up on my ipod?
Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem -
My iPhone was downloading iOS8 and it has been frozen on the loading screen for 5 hours
My iPhone was downloading iOS8 and it has been frozen on the loading screen for 5 hours, I have plugged it into my iMac but the iMac can't cancel the download without me typing in my password on my phone, which conveniently isn't working
It won't power off or on or anything, it is just stuck on the white background with black apple sign!!Hi esmelicious,
Welcome to the Apple Support Communities!
I know it can be frustrating when you run into issues updating to the new iOS. In your specific situation, I would recommend placing your iPhone in what is called recovery rode and restore it from there. Please use the steps and information located in the attached link to restore using recovery mode.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Have a great day,
Joe -
So on my MacBook Pro, a friend tried signing into the guest account. It's been stuck on the loading screen for 3 days and hasn't let me cancel the request and login to the original account. What can I do?
Hold the power button down for 10 seconds. It will power down your Mac. You can then start it up again and see if you can log in normally.
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My iPhone has been "frozen" for two hours now on the Apple logo, after me seeing a notification pop up and tell me I have to restore my device. And my device has been stuck since I started and does not seem to be making any progress besides vibratingf every three or so minutes. Why is this?
I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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Last night on my phone i insalled the neew software ios6 and this morning when i woke up and it has done was show the silver apple and the loading symbol thing. The loader hasnt moved from its position since its been on. I dont know what to do to get my phone to turn back on and i need it extremely bad. Please help me!
Hello Elliiee,
The steps detailed below can help stabilize your iPhone.
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If the display turns on, go to step 4.
If the display remains black, go to next step.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
My late 2010 imac has been stuck on the grey screen when booting
When i turn it on it makes the apple chime and then the logo appears and the progress bar then appears and starts moving across about a thift of the way it then stops and starts again moves to the same point then turns off
Care to share which OS you are using?
Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
================
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.*** -
How do i fix my ipod touch it is stuck on the startup screen for like 7 hours now and it wont load
i need help fixing my ipod touch 2nd Gen it is frozen on the main startup screen for like 7hours now and i have tried to restart it but it just keeps doin the same thing..plzzz help
well the thing is ive tried to reset and restart and i cant restore because it wont sync to itunes
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My iphone 5C is stuck on the update screen
I have agreed to do the latest update but my screen has now been stuck with the Apple Logo for over an hour. I have tried the power button but nothing works. Can anyone let me know how I can get my phone working again? Thank you!
Hey there Tashy1207,
It sounds like your phone has an Apple logo on it but will not finish booting, and seems to be unresponsive to the Sleep/Wake button. I would use these steps to get your phone reset:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If that does not get your phone loading correctly, I would next connect your phone to the computer and restore it if possible:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Thank you for using Apple Support Communities.
All the best,
Sterling -
My iphone4 has been stuck on the connect to itunes logo for a few hours. I connected it to itunes and it says that the iphone is on recovery mode and that I need to restore it to use it with itunes. I'm afraid that if I restore it I will loose everything help please!!
AT this point whatever data you have on yoru phone is already gone since it is in recovery mode.
However you can restore from your backup, when your phone reboots from recovery.
YOu do have a backup right?
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