HT201210 My phone is telling me to restore it as it will not come on and just shows a plug into itunes sign...however there is an error restoring it. HELP?!
My phone is telling me to restore it as it will not come on and just shows a plug into itunes sign...however there is an error restoring it. HELP?!
You might try:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
Similar Messages
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I need this phone working tonight as i just started a new job and ABSOLUTELY need it for business purposes!!
I have also reinstalled itunes and there is the same response when i try to restore my phone
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updating ios7 my iphone 4s has gone into restore mode and asking me to plug into itunes, im then getting an 3004 error. i have not been able to use my phone since doing this. can anyone help ?
http://lmgtfy.com/?q=iPhone+error+code+3004
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My ipod touch will not switch on and is no longer recognized by itunes. Before this i tried to restore it as I was having some problems with it switching off and on by itself randomly.
I tried to restore it and I got error code 2009, so I closed it tried again got error code 1659, now it wont do anything and it's not recognized by my pc /itunes please help xFor the restore error messages try:
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I connect my iphone 4 to the itune. It asked me to download a new update for my phone. After I downloaded the update, the itune no longer able to detect my iphone through the USB. My phone is un-responsive showing the plug into the itune icon only on the screen. Please help.
http://support.apple.com/kb/HT1808
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My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
I just recently upgraded from a 4S to a 5C. I backloaded the 5 from Itunes and now everytime i plug into itunes, it asks if I want to set up as new or restore from a previous backup. Why is it doing this. I did it twice yesterday..... In addtion, those are the only options I have. I cannot do anything else unless I choose one of the two. Zero options. Phone works fine though.
I figure that either of those options will result in losing all SMS and data created since the last backup. Not a major loss, but ** annoying when nothing has changed and the time it will take to restore.
When was the last time you synced your iPhone with iTunes since the backup is updated as the first step during the sync process?
Is there anyway to recover this WITHOUT having to do a full restore or set up as new?
In a word, no.
If I do restore or set up as new, how do I know it's not going to do the same thing tomorrow (like a few other forums threads I've read indicate might happen)?
There is no way to know for certain but I've never experienced the same in the first place. I venture to say having to do this is the exception rather than the rule. -
My Ipad display is stuck on portrait mode. I tried the toggle switch, turning off and restart and just now backed up into Itunes and restored and still is stuck on portrait mode and it won't flip to landscape mode. Is this a hardware problem?
Has lock rotation been accidentally enabled within the control centre? If you swipe up the screen is there a circle with a lock symbol & if so is is greyed out or white - if white it is enabled.
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My phone will not come on and this started when I was updating the phone
My phone will not come on and it is fully charged! This happen while it was updating !!! Helpppp!!
how much time it will take for updating
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iphone 3gs will not come on. tried to restore message 21 appears. phone will not come on or charge or do anything. phone has been sitting on table all day
If your phone is in recovery mode, you've already lost ALL of the data on the phone. Your only choice now is to restore it from your most recent backup. You follow this by syncing your content back to your phone. Any data, on your phone, not backed up or in supported applications on your computer, is gone. iTunes content you can re-download for free.
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hi?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I DONT KNOW WHAT TO DO!!!!!!!!! my ipohone die and i placed it on the charger to charge and my screen will not come up its black. i tried to restore it but my phone will not come on what do i do
i did the apple sign came on as white and my screen had white around the edges i retored it and afterwards my phone is vibrating nonstop on the USB cored while still pluged to my pc
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My I phone 5 is not coming on. If I try to start it the apple comes on faintly and then it goes out. Earlier todaye I called a cell and it worked fine.I tried to call my home phone and it would not ring yet my Husband tried to answer but I could not hear him. When I dial out it does not ring on my end and when they try to answer answer I can hear them but they can not hear me. Took it to the Bell dealer in the Mall at Kindersley Sask. and they put a new card in and no different.At that time it was still coming on and now it will not.have not had this phone very long and I am not impressed. The people I bought it from phoned and they told him to reset it but now it will not come on and the battery is not dead. Can I take it back to the dealer
I bought it from and have him replace it? I do not want to have to wait 2 weeks for a phone."racb" and "Allan Jones " sorry I dindn´t noticed that I was in original Macbook Pro... my mistake.
thank for noticing it
anyway maybe it could be some similar program. use the second DVD from OSX restart and keep pressing D until it makes de "Dooong" sound make a hardware test
Message was edited by: vcosta@pt -
iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service.
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