HT201210 my phone was unable to finish the latest update and gone into recovery mode. will only restore if i do a factory reset, but i dont wanna lose my photo/videos!!!
my phone was unable to finish the latest update and gone into recovery mode. will only restore if i do a factory reset, but i dont wanna lose my photo/videos!!! how can i back up up before i restore it. im not able to acces my phone normaly, stuck in recovery or something.
it seemed to have backed up everything just before the software update 6.1.4. so after the full restore i restored from backup and its all still there (mostly)
what a relieve...thx
Similar Messages
-
I was loading the latest software update to "fix bugs and security issues" and my phone went into "recovery mode". I've never seen this before. I plugged it into iTunes as shown on the screen of my phone and it says "Iphone in recovery mode detected" and suggested resetting the phone to factory settings. I don't want to lose all my data so is there another way to fix it? All help will be appreciated!
Sorry, whatever data you had on your phone has been wipe off already, since your phone is in recovery mode.
You will need to restore your phone. Then if you have a backup, you can choose that backup to restore from, if you have no backup, your only option is to sync contents from iTunes. -
Please i really need your help. I've only just got this phone(3days ago!) and i'm depending on it! It's not jailbroken.So can anyone assist me?Thanks/
hey i have the same problem with mine, so can anyone help us??? please i don't know what to do
-
My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?
kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled. -
I was in the middle of the latest update and my iPhone now says it needs to restored will I be able to back it up first. I have photos on it I can NOT lose
It should have backed up automatically at the start of the update process. And you should be saving photos from your phone to your computer regularly, just like you would with any digital camera. If you were not doing this you MAY lose the photos, but if your backup at the start of the update was successful you will not. Just DO NOT sync after the update, until you have restore the backup and verified that it is OK.
What error message did you get during the update? Before you restore do the following:
Reboot your computer
Connect to a USB port on the computer directly, not a hub
disable your antivirus and firewall
Launch iTunes
Finally, connect the phone and restore. -
My Iphone 4s just stopped during the latest update and now the screen show the Apple icon and an white bar beneath. I can no longer get anything to work on the phone!! Where to from here??
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer (windows xp). What shall i do so that my phone gets connected & running??
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
please what i doHello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
I can't download the latest update and my phone loses WIFI all the time. when I try to connect and put in my password, it just keep searching and searching.
You can download the latest iTunes (version 11) here:
http://www.apple.com/itunes/download/
If you just want to stay with version 10, you can get 10.7 here:
http://support.apple.com/kb/DL1576 -
Just installed the latest update and now I can't open e mail attachments on my iPad and I phone 5s
just installed the latest update and now I can't open e mail attatchments on my I phone 5s and iPad 2
Try re-installing the big 10.6.8 Combo...
http://support.apple.com/kb/DL1399
Repair Permissions afterwords, reboot. -
my phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate
Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
-
Jolly Giant gave good advice re. ITunes and unable to download the latest version on my older Mac Mini. I downloaded ITunes 9.2 as he suggested but came to a standstill at the place where we "agree" with terms. Couldn't open this without Iwork which I don't have. Help! Carolyn
Hello, no way you should need iWork to "Agree"!?
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
And if you're really at 10.4.2, then get this and apply it...
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
Repair Permissions afterwords, reboot. -
i just updated my iphone to the latest update and my phone now has a picture of the connection cable with an arrow pointing to itunes. I plug it in and connect to itunes and nothing happens. HELP.
Hello JBH 1162
Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
I've updated my iPhone 4s and it's gone into recovery mode !!! I don't want to lose the pictures is there any way I can start it up with out going into recovery mode
Do you have any recent backups? Once in recovery mode there isn't many options available too you unfortunately.
Cheers! -
My less than 2 week old iPhone 5 has gone into recovery mode... I've been trying to restore all day using itunes but just as the restore is about to finish, error 21 comes up. My phone is essential for work and this has caused me endless problems today. I am disgusted with this, I need a reliable phone. Please someone help me get it working again?!
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Maybe you are looking for
-
Scheduling agreement for tentative and firm delivery schedules
My client required 6 months tentative schedule and 14 days firm schedule for delivery. the same can be different for different customers. MRP type is PD, to meet this requirements, what configuration needed to be done ?
-
HT5361 how do I send a pdf so that it is already "open" (not an icon) in an email
How do I send a pdf in an email message so that it is already "open" (not an icon that has to be opened)?
-
my apple id have been blocked an i do not remember the identity or security question please help what can i do?
-
"Amount you own" due to credit card failed authorization. Please help
I was using a prepaid creditcard on my iTunes account but I didnt know it ran out, I downloaded Angry Bird Space HD from the app store after that and now I have a certain amount I own apple because it failed to authorize the prepaid credit card yet a
-
I have Mac Book Pro running OS X 10.9.2. In either Google or Safari, Adobe will not open zip files saying they are not supported or the file is damaged. Have checked the plugins on Google and enabled Flashplayer and reader. I have managed the webs