HT201210 my screen is black on my iphone and it keeps telling me to connect with my itunes account and when i do it still doesnt work
My iphone is stuck in recovery mode and it wont come undone and i even tried to access it through the computer but it wont work
http://support.apple.com/kb/HT1808
Similar Messages
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I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
i just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he called screaming ..." please stop deleting ... they are coming off my phone!" so two things ... how can i get the contacts back ( i got up to j) AND is there a way to get them off just my phone
Unfortunately there's no way to get back the contacts you deleted unless he backed them up somewhere else. He'll just have to recreate them. This happened because you are both syncing contacts with a shared iCloud account. When you do this, the synced data is merged and any actions you take on one phone (such as deleting contacts) is also reflected on the other. To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores). To do this, on your phone go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The other phone will not be effected by this.) Next, set up a new iCloud account on your phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload your data to your new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the your husband's contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them. -
My daughter just synched her new iphone with her itunes account and it wiped out her contacts and pictures. Is there any way to recover them?
Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.
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I have an iPhone and my partner also has an iPhone. I also have 2 children with iPhones and we are all connected to my iTunes account. When I send an imessage to my partner does it also go to my children's phones? Because we are all using my iTunes account.
It's not the iTunes account, it's Apple ID that iMessages gets distributed.
Here the tips to get it under control:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family
Note: the link is also valid for IOS 6. -
I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
I have 3 iPhones, one iPad and 2 PC's, all using the same iTunes account. I want to be able to have each iPhone keep their own list of accounts and music list and the I pad different as well. I want to 2 PC's music list to match. How do I do this?
Additionally, when I connected iPhone #3 to one PC, it removed the contacts from #3 and replaced it with contacts from iPhone #2. How do I get those contacts back and prevent this from happening again?Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
How 2 sync 2 iPhones on 2 computers with two iTunes accounts and 1 library?
Hi,
I've been searching a LOT for a suitable answer to my problem, but so far without any luck!
This is what I've got:
1 iPhone4 syncing with one MacBook via iTunes account1 (mine)
1 iPhone3Gs syncing with one XP laptop via iTunes account2 (my girlfriend's)
1TB usb drive connected to Airport Extreme holding the entire iTunes library. All the music, apps, podcasts, etc.
Both iTunes accounts are set up so they point to the 1TB drive, but it's not without problems...
What I'd like, is for both computers to be able to "see" the iTunes library, and add files to it, that'll be accessible from each.
And still sync each iPhone with it's own iTunes account.
Is this possible? Or do I need to use the same iTunes account on all phones and computers?
What I've got, apparently, is home-sharing set up in a way that when I add content from iTunes Account1 to iTunes Account2, it gets added to the iTunes library again, and so I have a lot of doubles and, despite the size of the network drive, I'm actually running out of space.
Is there a way to avoid this?
Best regards,
Jakob Færch-JensenFirst off all I would recommend against shating between accounts since Aperture was not designed for this and your might encounter library corruption.
You might try this tip on Macworld.com. It requires you to use the Terminal though. Make sure you follow the commands exactly, without any typo's before you hit the enter key to execute a command. (And make a TimeMachine backup before you start.)
After you've complete this, start a new library in the place where you set the extended permissions on. Then everything should work.
A seccond tip is to setup the Aperture library on an external drive and set this volume(drive) to ignore ownership permissions. -
So i decided to do an update for my iphone 4. and I did. but now it is saying to plug up to itunes? what? i am on itunes right now and my phone is plugged up tp the computer. What am i doing wrong?
http://support.apple.com/kb/HT1808
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A
All purchases are associated to the ID that was used to download/purchase it. There is no way around it, it is due to copyright DMCA laws. You will have to login in with her ID or delete it and re download it with yours. Sorry.
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I cannot downlaod any apps on my IPhone. It keeps telling me to go to the ITune store and change my billing information and I have done that and it still won't let me download apps.
This may not be the exact message that you are getting, but the reasons explained in here might be why you are getting this message. Take a look.
http://support.apple.com/kb/ts1646 -
I have some music from CDs and recent purchases from iTunes on my iPhone 4 that I would like to sync with my iTunes account on my computer. The CDs were on my original laptap also, but it was stolen and I set up the iTunes on my new computer.
When I try to sync I get a message indicating that the iPhone iTunes will be replaced with the computer iTunes.
How can I sync and retain both iTunes?Music is designed to sync in one way only, and that is from iTunes to the phone. There is the expectation that you would backup the computer to save this data. There are 3rd party solutions to try and recover music from the phone to put back into a blank iTunes library.
See this user generated tip for help https://discussions.apple.com/docs/DOC-3141 -
I can no longer sync my iphone and ipad with my itunes account. Any ideas how to fix this?
I am having issues with my itunes account. When I try to connect my Iphone or Ipad to my Itunes account, neither show up. I have tried turning off and re-booting all devices and have tried re-installing ITunes on my computer. Nothing seems to work. Any ideas on how to fix this problem?
Here is a support article with additional troubleshooting steps you should try:
Device not recognized in iTunes for Windows
Cheers,
GB -
My new iPhone is not reconize as a new device on my iTunes account
My daughters new iPhone is not recognized as a new device on her iTunes account. When plugged in it starts to sync her iPod to her iPhone.
This might help
http://support.apple.com/kb/TS1538 -
My screen is black on my iPhone with the little circle in the middle like it is powering down. It's been like this for over an hour! Help
Hold the HOME and SLEEP buttons at the same time until an Apple logo appears. If it hasn't appeared after 30 seconds your phone is probably broken. If something other than an Apple logo appears see: http://support.apple.com/kb/HT1808.
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