HT201210 My sons itouch is locked with a passcode and he can not remember the code.  what can I do?

My sons itouch is locked and he can not remeber the code.  how can i fix it.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
  Downloading past purchases from the App Store, iBookstore, and iTunes Store

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      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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  • I have a problem with my ipod. it says connect to itunes but i cant because a pop up comes up saying "Itunes could not connect to the IPod because it is locked with a passcode. then it says to enter the passcode, i cant because it says connect to itunes

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    Forgotten Screen-Lock Passcode
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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  • My touch shows the connect to itunes with usb on screen however when i try to do so it says it cannot connect because it is locked with a passcode. It will not let me enter the code on the ipod or computer. so i cant do anything. Any ideas?

    I have tried rebooting it. nothing seems to help. it always ends up with the same screen a picture prompting me to hook up via usb to itunes.Then without fail i get an error message. itunes connpt connect to the ipod touch because it is locked with a passcode. you need to enter the passcode on the ipod touch first. unfortunately the touch will not show any other screen but the connect to itunes.

    Connect the iPod touch to your iTunes library in Recovery Mode and restore it to factory setting.  See this article for instructions on getting your device into Recovery Mode.
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    B-rock

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