HT201210 no connection with itunes,app store, i cloud

i have update my ipad to ios 6 and after this i can't get any connection anymore with any app where i need my apple id for.
it says nog connection with itunes store.
what can i do about this?
btw wi-fi is working

I am having the same issue.  Are you having problems accessing webpages?  Did you get to communities from you ipad or another device? 

Similar Messages

  • HT5622 Unable to connect with itune app store at ios7.0.4

    Unable to connect with itune app even reset the password of appleid.
    Kindly help me

    Hello Piyushvinayak
    Continue your troubleshooting with the article below to ensure that you have proper connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • My new iPhone 4S can't connect to iTunes, App Store or iBooks via Wi-Fi. Works with 3G network. How to fix this?

    My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
    I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
    When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
    I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
    Does anyone have any idea how to fix this?
    I would really appreciate ANY help. This porblem is driving me crazy!

    I am also having the same issue. Please help!

  • After upgrading to OX mountain lion my apps store doesn't open. App Store cannot verify a secure connection with the App Store. My internet connection is ok but i don't why this happening. What should i do?

    After upgrading to OX mountain lion my apps store doesn't open. App Store cannot verify a secure connection with the App Store. My internet connection is ok but i don't why this happening. What should i do?

    Hi Tahan007,
    Check these threads out:
    Cannot connect to the App Store since upgrading to Mountain Lion.
    Cannot connect to App Store since 10.8.1
    why is my app store sign in saying connection failed?
    Also if you're running any anti-virus SW, you might try temporarily disabling it

  • How do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing  the  MTU nothing works

    Hi all,
    how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing  the  MTU nothing works at  this time. I am using a IMac ML 10.8.2
    Would like some help please.
    Gee

    Hi all,
    how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing  the  MTU nothing works at  this time. I am using a IMac ML 10.8.2
    Would like some help please.
    Gee

  • TS1702 Unable to connect to iTunes App Store.

    I am unable to connect to iTunes App Store.I am sent to purchase free installs?

    Hello there, Changeer.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Anything wrong with iTunes App Store?

    I have not be able to connect to iTunes App Store through my MacBook Pro for the last few days! Anyone know what is the problem?
    I could connect to iTunes App Store through my iPhone 3GS though. Kind of puzzle here.

    Either the app will give a website or other information about the developer (typically in settings for that app) or go to the App Store and it will give a website. If you go to your purchase history/receipt for that purchase it has instruction of who to contact abut problems.

  • Server will not connect to itunes, app store, google drive, etc.

    MacBook Pro, mid 2012, running Yosemite. I posted here because these problems started after upgrading to Yosemite, so maybe it's specific to that, not sure.
    I seem to have a few interlinked problems. I solved a problem with kernel_task taking over 100% CPU usage and preventing an internet connection by getting rid of my Norton/Symantec security suite as well as TunnelBear. However, there seems to be a residual problem, as nothing seems to be connecting to the server.
    I can surf the Internet no problem; it's things like iTunes (which crashes every time I try to open it), the App Store (which is a grey slate saying "cannot connect to app store"), and Google Drive (which doesn't sync) that are having connection issues.
    I actually first noticed this problem after downloading Pacifist to extract the 'coreaudiod' launch daemon (which got destroyed in one of my previous fixes, long story), but it won't work until I can connect to the App Store and get a Mac OS X installer.
    I am self-teaching as I go here, so I don't know much about this (and don't have any Mac tech support where I am unfortunately) and could use the help.
    Here's what EtreCheck has to say, fwiw:
    EtreCheck version: 2.0.6 (91)
    Report generated 6 November 2014 18:31:35 GMT-3
    Hardware Information: ℹ️
      MacBook Pro Intel Core i5, Intel Core i7, 13" (Mid 2012)
      MacBook Pro - model: MacBookPro9,1
      1 2.6 GHz Intel Core i7 CPU: 4-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
      NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2:46:7
    Disk Information: ℹ️
      APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 748.93 GB (511.05 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.pharos.notify.plist Support
      [running] com.pharos.popup.plist Support
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.tunnelbear.mac.tbeard.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Google Drive Application (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Cannot contact Adobe
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 Support
    Safari Extensions: ℹ️
      Norton Internet Security (Disabled)
      Searchme
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Paragon NTFS for Mac ® OS X  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          5% Google Chrome
          4% AppleIDAuthAgent
          3% WindowServer
          0% Google Drive
          0% GoogleTalkPlugin
    Top Processes by Memory: ℹ️
      344 MB Google Chrome
      153 MB Google Chrome Helper
      137 MB Finder
      137 MB Google Drive
      129 MB WindowServer
    Virtual Memory Information: ℹ️
      750 MB Free RAM
      3.97 GB Active RAM
      2.80 GB Inactive RAM
      1.06 GB Wired RAM
      4.34 GB Page-ins
      135 KB Page-outs

    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
    *The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • I am not able to connect with the App Store on my Macbook pro.  Software is up to date (10.7.4)

    When I attempt to connect to the App Store, I receive this

    The fact that they were preinstalled is why they are supposed to appear in the Purchased pane, in a temporary area labeled Purchases, for you to accept. Not doing so soon after you got the Mac has messed this process up.
    To get things back on track properly try these steps;
    Updating Pre-installed iLife apps -
    1 - Log out and quit iTunes and the Mac App Store (MAS)
    2 - Go to System Prefs/Users & Groups/~user/Password and enter the Apple ID connected to your iTunes/Mac App Store account. Close Sys Prefs
    3 - Delete /Mac HD/Library/Caches/com.apple.appstore/adoption.plist
    4 - Reboot your Mac
    5 - Open Mac App Store
    6 - Go to the Purchased pane and Accept the three iLife apps. Enter iTunes/MAS username/password if prompted.

  • Iphone 4 can't connect to itunes/app store

    I'm in need of some help!  I purchased an iphone 5s and i am giving my old iphone 4 to my son to use for games (wifi only). The iphone 4 has been reset and has the latest updated software installed. When i try to download games to it, it says can't connect to app store and the same for the itunes store.  My iphone 5s can connect fine, as well as my ipad, both using wifi.  I've tried to connect the iphone 4 to the pc and itunes says the same thing, i've also tried it on 2 other pc with the same result.  It says can't verify the identity of the server buy.itunes.apple.com, then we could not complete your itunes store request an unknown error has occured -9808 when i try to sign in to itunes.
    Any help would greatly be appreciated!

    YEYEYEYEYEYSSSSS I made it work again! LOL
    Just try to turn off your IPhone and Restart it again and see if it help.
    Because that's what i did and it worked! =D
    Don't know why it requires to do so but by giving a try wouldn't hurt. xDDD

  • Wifi not working with iTunes, apps store and some, but not all Internet sites....why???

    Yesterday I noticed while browsing Internet that some sites would not open and that some games I regularly play would not open. I also found that I could not open either the apps store or iTunes. Everything seemed to be working the day before and I have not recently upgraded ios (been on version 6.1.3 for a while) or changed any settings on my iPad (2).  With Internet research today I found suggestion that if I switched to 3G I would be able to access these apps and,sure enough, under 3G connection everything works fine. Some other forums suggest changing wifi router settings to fix the issue ....I have not tried this as I wouldn't  like to mess with my router and end up effecting other peripherals/pc's connected to it that are working fine....especially when I am not terribly IT savvy when it comes to hardware settings.  But as I haven't changed anything on my ipad why would my wifi suddenly stop connecting to some apps on my iPad, but not all??? Interestingly I can access many Internet sites (forums) with wifi connection but not the apple forum! To get to anything apple related I have to switch back to 3G ....that includes checking the iOS version I am on via settings!
    I also mention that I have done all the other suggested fixes found on various forums, such as rebooting iPad, renewing wifi lease, clearing cookies, closing all apps etc etc, to no avail. Seems the only suggested fix I have not tried is mucking around with my router which I am very hesitant to do given the **** I went through with my telco when my home Internet connection suddenly stopped working last year. Took me weeks of phone calls to get my internet connection back and being forced by the telco to a more expensive plan, hence very reluctant to start mucking around with that side of things, but why should I need to when it does seem to be working ok with other devices in the home?
    I have started this as new discussion as, even though I am not terribly IT savvy,  I cant see how this could be related to the wifi issues that many on the newer devices (iPhone 5 and iPad mini etc) are reporting as I haven't recently upgraded anything on my ipad and all was working perfectly up until yesterday.
    Any other suggestions on how to get wifi working correctly again on iPad or do I really have to risk the working of every other device in my home and chase it from modem/router side?

    Hi there,
    You mentioned that you have tried a few troubleshooting steps already, but you may want to take a look at the article below, specifically the section titled "If you are unable to access the Internet while connected to a Wi-Fi network"
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Hope that helps,
    Griff W.

  • Cannot connect to itunes/App store over Wifi

    Hi,
    My iphone 4 has stopped downloading anything from the App Store or itunes over wifi, it works fine on 3G. Nothing will download or install and just says loading or waiting. I can't sign into my itunes account over wifi either, it just says loading and nothing happens. When I turn wifi off and switch to 3G it works fine. All other wifi features work fine i.e. Safari, viewing apps etc. Has only started doing it this week!! Anybody know how to fix this?
    Thanks

    I have the same problem with my 3GS, but only realized after upgrading to OS4.1. Previously had no issue with WiFi. All aspects, safari, and all apps going out on internet
    I also notice when I connect the wifi on my phone, my apple TV and new iMac also lose connectivity (running 10.6.4). When I turn off wifi on phone, the computer and apple TV work fine
    Also see when wifi is on, 3G is disabled (strange, I don't think that happened with the older software)
    My provider is comcast.

  • The apple id connected with the app store for updates and purchases is outdated and will not change with the new apple id entered on my settings. how to change?

    I have changed the apple id on my settings to reflect the current account for all our apple products.
    But this is not changing when I go to the App store to make a purchase or install updates.
    How do I get the app store connection on my IPAD to go to the apple id i am currently using.
    Obviously just changing it on the settings was not enough.

    Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter.  I recommend you try the same
    If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves.  Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable.  Remember, it wasn't that long ago you couldn't re-download content at all.
    Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them,  but the rest of us will just switch to Amazon, which has none of these restrictions.

  • "one moment, connecting to itunes" "app store temporarily unavailable" Please help:(

    I try to access the Mac app store the same message appears "one moment, connecting to itunes" (image below) but it never connects. If I press the update tab on the screen a massage appears that says "app store temporarily unavailable" Please help:(

    My son is also getting this exact message on both our new laptop with Vista and the older desktop with XP. I am NOT having this problem on either machine. He has 18 downloads waiting and can't download them.
    I have checked firewall settings, pop up blockers, outdated account info, and msconfig. I have uninstalled and reinstalled itunes and still am having this problem with his account.
    I also tried logging into his user account on both the laptop and the pc and then logged him out of itunes and then logged myself in to see if it was the installation. I had NO problems. I then turned that around and logged into my user account on both the laptop and pc and then tried to log him into MY installation of itunes, but OOPS, got the error message again.
    This has been going on for months and appears to be arbitrary. Sometimes a song will download, but sometimes another won't. He bought an album and only some of the songs downloaded. The others are "waiting to be downloaded" and when we try to "Check for Purchases", he still gets the message, even though he's IN THE STORE!

  • TS1424 Error connecting to iTunes App store

    Hi, anyone ever encountered this error when trying to purchase in itunes via iphone. Error: Errpr purchasing from App Store - cannot connect to iTunes store (0)

    Hi King_Penguin,
    thanks for the tips. I tried that method but that does not help at all, I am still unable to make purchase on the game KAW (Kingdoms At War), but that does not happen in other games. Not sure why.

Maybe you are looking for

  • How do I connect my MacBookPro to my external amp/speakers.

    How do I connect my MacBookPro to my external amp/speakers. There's is no choice in sys pref to choose LINE OUT, only INTERNAL SPEAKERS.

  • InstanceManager problem

    Hi, i am trying to add subform using instanceManger.addInstance(true); on a button click event. But subform/instance is not getting added. I have created a POC sample and attaching an screenshot. Please let me knwo the issue why i am not able to add

  • Photo app built in issue

    Hi there! I'm a new ipad owner. Still after restore process, the built in photo app on my ipad crash during 'gathering information' screen. The app don't work either without any photo loaded on it. Can anyone help me? P.s. Pls forgive my bad english!

  • Older version of iLife on new iMac

    I will be updating to a new iMac but need iWeb.  It has previously been recommended to buy an older version of iLife on eg. Ebay but I was wondering how that would work.  Would I have 2 versions of iLife running or would the older version of iLife re

  • How i activate radio in my iphone 3gs

    sir, how i activate radio on my iphone 3gs?