HT201210 None of these solutions are working.

None of these solutions are working. I plug in my newly restored iPhone and under the category in iTunes, I have the option to click it. When I do so, I get an empty box on the screen, below a Apple logo on the left and a padlock on the right. Any ideas to solutions? I puzzled the people at my local Apple store.
Other than not connecting, my phone is fully functional. I can place calls and send messages, get online and fi my settings the way I want. I just cannot connect to any iTunes (I've tried three)!
I have the newest software on my phone and the newest upgrade of iTunes available.

What do you mean none of these options? What have you tried so far? Are you referring to the 5 R's described here: http://www.apple.com/support/ipod/five_rs/classic/
B-rock

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