HT201210 "not eligible for the requested build"

I'm trying to unlock my iPhone 4S but everytime I try I get the message above... I've updated everything and tried out some of the recommendations of the troubleshooting site but nothing seems to work.

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Note yo can only update or restore an iPod to the current iOS. For the 4G you can only go to 6.0.1

Similar Messages

  • HT201210 my computer said that my device was not eligible for the request build. what do i do?

    i forgot my passcode so i need to restore my ipod touch

    Maybe here too:
    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • I try to update my iPod. " not eligible for the requested build"

    I try to update my ipod touch and it says that it isnt eligible for the requested build

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Above from:
    http://support.apple.com/kb/TS3694

  • This device is not eligible for the requested build

    I am getting an error message when trying to update my iphone to the latest software version.  The error message says "This device is not eligible for the requested build"

    Can you get a Wi-Fi connection on your iPhone?
    I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
    When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

  • ITunes keeps saying iPhone not eligible for the requested build

    iTunes keeps saying iPhone not eligible for the requested build after downloading the update directly through itunes with the lateset version of itunes.

    Here are some suggestions for your error message, copied from
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • Can not update my ipad 1 - This device is not eligible for the requested build:

    I had been trying to update my Ipad from IOS 4.3 to 4.3.3 but I can not update it I keep getting the message
    This device is not eligible for the requested build:
    I read the trouble shooting page and it I had done all the steps mentioned there but still does not work.
    I am using Itunes 10.3.1 on a Macbook
    If somebody can help or give some tips will be great

    Your error with suggested fixes is discussed in these two links.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/ts1275
    Is your iTunes version 10.5?
    Try this - Disable your firewall and anitvirus software temporarily.  Then download and install the iOS update.
     Cheers, Tom

  • "Ipad could not be restored. The device is not eligible for the requested build"

    Tried to update ipad to 7.12 it only says "Ipad could not be restored. The device is not eligible for the requested build". Also tried to restore it to the old version but says the same thing. Please need help

    If you tried to restore the old version I assume that your iPad was jailbroken. If my assumption is incorrect, please forgive me for jumping to conclusions. If it wasn't jailbroke, maybe this will help.
    Error 3194, Error 17, or "This device isn't eligible for the requested build"

  • IOS 5.0.1 update on an iPhone 4S:  "not eligible for the requested build"???

    I just connected my iPhone 4S to iTunes and clicked "update".  It downloaded the update (took about 10 minutes), and then reports:  "The iPhone could not be updated.  This device isn't eligible for the requested build."
    I thought the iPhone 4S was the main target audience for this update?  (though actually, I haven't had battery life issues with 5.0 on my iPhone, by my iPad 1 has had the auto time zone problem from the moment I updated— so I'm actually hoping for it more for the iPad than the iPhone...)
    Is there something else coming eventually for the 4S ??

    Over the air worked for the iPhone— but why shouldn't the iTunes update work, too?
    I get the same error (not eligible) for my iPad 1 in iTunes, but I can't seem to do an over the air update on that one, because after downloading, it just says "Software Update Failed: An error occurred downloading iOS 5.0.1".  I don't know if there are different servers for iPads vs iPhones, but I guess I'll just wait and try the iPad later. (ironically, it was only the iPad, not the iPhone, that had any battery issues with iOS5, due to the auto time zone thing.  The iPhone was fine, so the update was less urgent for it anyway...)
    Anyway, that's now an iPad problem, not an iPhone problem!

  • Problems updating to ios5, not eligible for the requested build?

    I am trying to update to ios5 and itunes gives me an error saying that the device is not eligible to the requested build.

    use this: http://ipadhelp.com/ipad-help/ipad-iphone-isnt-eligible-for-the-requested-build/
    worked for me

  • Please Help... "This device is not eligible for the requested build"

    Dear Sirs,
    Since i've got Lion this error keeps poping, not allowing me to restore or even sync photos with my iPhone 4,
    can somebody help?
    Thanks a lot

    Hi,
    did you ever try to JB your iPhone? I had a similar issue (maybe the same, can't remember now) and found an entry in /etc/hosts file for gs.apple.com.
    If you have such entry...just remove it

  • HT201210 what do u do when it says The Ipod "Ipod could not be restored. This device isn't eligible for the request build.

    Plss help

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201210 the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod

    the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Copied from this website.
    http://support.apple.com/kb/TS3694#error3194

  • HT201210 the device isn't eligible for the requested build

    trying to restore the ipad to original settings and getting  "the device isn't eligible for the requested build"
    I've updates OS on Mac, updated itunes, no security issues
    Any ideas?

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Above from:
    http://support.apple.com/kb/TS3694#error3002

  • HT201210 This device isn't eligible for the requested build??

    Please can someone help, just had a new iPad 1 as the battery went in my old one. Plugged it in and it will not let me restore or update, just says 'This iPad could not be restored. This device is not eligible for the requested build'
    What can I do?

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Above from:
    http://support.apple.com/kb/TS3694#error3002

Maybe you are looking for

  • IPod Reports no songs or playlists, however iPod is full.

    I have a 30gb 5G ipod that has never had any problems until I loaded it full of new songs (around 20,000 of them) which are small files for foreign language study. Subsequently, the iPod reports that there are no songs or playlists. However, the ipod

  • Read integer values from spreadsheet and display the values in a table

    Hi all, I have integer values to read from a spreadsheet and display them in a table. I am using 'Read from spreadsheet file' in 'integer' mode. I would like to display these values in a table. The problem is that the table takes only 2d-array of str

  • Get 200+mail daily -upon deleting, mail quits with error message.

    New Mac user.Three problems: First, I'm receiving approx. 200+ e-mail ads daily. Second, upon attempting to delete these simultaneously, mail quits w/ error message indicating the application has encountered an unexpected error. When I delete them in

  • Why no PeopleSoft Froum???????

    I have complained about the PeopleSoft report writer for years. Their report writer is even worse than writing a macro in Excel (and having it work). I have used SAP before -their report writer beats PS hands down, any time, every time. I have used r

  • Active Directory Integration and Drive mapping

    We currently have a lab with 20 Mac Pro machines, and an Xserve.. all running 10.5+. We are looking at integrating the existing users, through AD, into the Xserve. We have been able to do simple authentication and drive mapping to the windows share e