HT201210 Recovery mode.

I click restore and update, it goes through the setting then at the end my phone is turning off and its failing to restore?

Hi Zadon1998,
If you are having issues restoring your iPhone and you aren't getting a specific error message, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

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HT201210 recovery mode loop

My iphone 4s is in recovery mode since I tried to updated it to the new version of ios.Any help please .Everytime that I restart the phone keeps in recovery mode and when I connect it to the computer and Itunes try to updated it,and after extract the software Itunes stop and shows up an error code.I've tried everything to resolve this issue but nothing works.Please help.

Hello there, mblackf.
The following Knowledge Base article provides some great steps for resolving the issue you're describing:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201210 recovery mode issue. please help

my iphone went into recovery mode and i dont know why ?. i went into itunes like it said and it did the process then an error came up that said this iphone canot be restored i dont know why .

Maybe you'd like to tell us what the error was, exactly?

HT201210 recovery mode / restore loop - HELP!

Hi,
My iphone settings advised me of an update this morning, I updated the iphone as prompted.
Now my iphone 4s is stuck in a recovery mode / restore loop and I am unable to go into DFU mode as the power button is not responding...
I have tried about 20 times today to restore my iphone but it stops after a few minutes saying the network timed out... I have tried this on 4 different computers and get the same message each time.
I need my phone for work so its really frustrating.
The 4th computer is not even recognising the iphone as a device.
Any ideas?

Maybe you'd like to tell us what the error was, exactly?

HT201210 I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up "The iPad could not be restored an unknown error occurred (1604) I have followed all suggestions but still my iPad is

I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rg

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

HT201210 Whenever I update my iPhone when update is available, after completing every process it shows an error that iPhone could not be updated and my iPhone goes into recovery mode but when I recover it it still doesn't work and shows the same error. H

I tried to update my iPhone running 6.1.2 to 6.1.3 it showed an error and went into recovery mode but when I try to restore it it doesnt even got restored.......... ! Please Help !!!

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

HT201210 I updated my 4s over 3g to ios 7.1 it took forever and said connect to itunes. It said it was in recovery mode & needed to be restored but would wipe all content. I have never made a backup and can't loose pics of my kids birth and birthdays...

So tonight I updated my 4s over 3g to ios 7.1 it took forever and said connect to itunes. It said it was in recovery mode & needed to be restored but would wipe all content. I have never made a backup because my computers hard drive crashed (luckily the pics were on the phone) and now after updating like apple said I should it wants me to wipe my phone... I can't loose pics of my kids births and birthdays... I tried the holding buttons and letting off to exit recovery mode with no success... I don't know what to do but I swear if apple makes me loose the priceless pics of my kids I will never buy any apple device ever again... and I will make sure no family or friend ever does either... there has to be a way somehow.. some data recovery some program... I dunno if tinyumbrella can exit it for me without hacking or jailbreaking (which I don't dare/want to do) but i need a solution. I have researched this for hours and hours with no solution so far. If I have to pay $$ for it fine I will but after I recover my data that way I will be going to samsung... anyone with a solution would be greatly appreciated... any solution...

that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)

HT201210 Ipod told me to connect to itunes because it was disabled. Now it's telling me to put in the passcode before I can use it with iTunes. I just want to restore my ipod. I have also tried recovery mode.

I forgot my password to my ipod touch and locked it out. It told me to connect to iTunes and I did. I put it in recoery mode and started the 5 hour download of the restoring process. I tried it many times it always ends up stopping and an error occurs. Now iTunes is telling me I have to put in my password for my ipod before iTunes can use it and recognize it. But my ipod is still telling me to connect it to iTunes and I just want to restore my ipod.

Try Recovery Mode a few more times.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

HT201210 my ipod touch is in recovery mode and wont restore?

my ipod touch 3rd generation 8gb is in recovery mode. it has been charging but nothing has happened and i am unable to turn it on.i connected it to itunes and was told it needs to be restored. i tried this but it said that the software for this is currently unavailable. i updated itunes and tried again but the same happened.
does anyone know what to do?

- Try deleting the downloaded firmware file and try restoring again. A new file will be downloaded. It is located here:
IPSW file location for Mac and Windows
- Try placing the iPod in DFU made and then restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT201210 my ipod touch is stuck in recovery mode

I just tried to restore my ipod to its factory settings, the process was not completed. Says an error (1) has occured, now my ipod is stuck in recovery mode. What do I do?

Hi drhenrie,
Thank you for using Apple Support Communities.
If you are having troubles restoring your iPod and the steps in the article you came from didn't help. I would continue with this step from the following article:
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Get help with iOS update and restore errors - Apple Support
Regards,
Jeff D.

HT201210 my iPod touch is stuck in recovery mode- it shows the plug and the disk.. please help me to fix this

my ipod touch is stuck in recovery mode... how do i fix this.. my itunes has the latest version

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201210 iPhone 4 stuck in recovery mode and will not restore.

My iPhone 4 randomly turned off a few days ago and wouldnt turn back on. I plugged it into iTunes which said it was in recovery mode but will not restore as error 1600 keeps propping up. Someone please help, I have tried lots of ways but none are working.

Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT201210 While downloading iOs7 my iPhone 4 is stuck asking to be connected to iTunes. When I connect to my computer, the error message on my computer says that the phone is in recovery mode. I can turn it off and on, but the screen on the phone stays t

While downloading iOs7 on my iPhone 4 stopped with a screen indicating it needed to connect with iTunes. I can turn the phone off and on, but the screen with the iTunes and plug does not change. I tried connecting to my computer with iTunes open and the computer message indicated that the phone was in recovery mode. Any suggestions?

Yes. Plug it into your computer and restore it. Once it's in recovery mode, that's your only option.

HT201210 Everything is up to date & yet my phone has gone from not being able to update to now being in recovery mode & unable to restore from iTunes

Okay so I'm based in Australia & own a iPhone 5s
So sometime this faternoon my pohone was perfectly fine. Had my usual signal per suaul when all of a sudden for 8hours my phone started searching for a signal. I asked friends and they had no problem with there phone. So I went to my phone provider for helo (Telstra) & basically all they told me was to do what I told them I was doing. I tried updating my phone to see if that was the cause of the probelm but what happened? iTunes said that it was unable to update & you guessed it & put it in bloody recovery mode! I go to restore it & yes you guessed it again iTunes had an error with that. Was the link it sent me to help? Nope, I had done all of it., My phone is un-accessilbe & iTunes is doing nothing at all

There is nothing to backup.
If the device is showing the Connect to iTunes screen, there is nothing on the device to backup.
The first step in the update process is a backup... restore the device using that backup and try again.

HT201210 My iphone is in recovery mode and it won't open help

I tried to install the new version of iOS via itunes and at the end of the installing it stopped and showed an error massage says "iphone couldnt be stored error (14)" and now my iphone is in recovery mode I tried to open it with DFU mode but it didnt work out HELP

What "new version" of iOS did you attempt to install, exactly?
Here is troubleshooting information specifically for the error 14 you mentioned: http://support.apple.com/kb/ts3694#error14
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

HT201210 Recovery mode.

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