HT201210 Restore of iPhone 3Gs not possible?

The display of the Iphone 3Gs showed something like "Restore required otherwise neither a phone call can be received nor made"
I pressed the update and restore button in iTunes, however, this comes now up with an error message: "The iPhone could not be restored an unknown error occured"
I have followed the guidance iOS: Resolving update and restore messages without success.
The iphone displays now an USB plug and iTunes symbol, which I believe means that it is in Restore mode.
What is the next step from here?
thank-you
Hartmut

The iphone displays now an USB plug and iTunes symbol, which I believe means that it is in Restore mode.
What is the next step from here?
You'll have to connect your iPhone to iTunes.  If you encounter an error during the restore process, please post the exact message and/or number here.

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