HT201210 Restore of iPhone 3Gs not possible?
The display of the Iphone 3Gs showed something like "Restore required otherwise neither a phone call can be received nor made"
I pressed the update and restore button in iTunes, however, this comes now up with an error message: "The iPhone could not be restored an unknown error occured"
I have followed the guidance iOS: Resolving update and restore messages without success.
The iphone displays now an USB plug and iTunes symbol, which I believe means that it is in Restore mode.
What is the next step from here?
thank-you
Hartmut
The iphone displays now an USB plug and iTunes symbol, which I believe means that it is in Restore mode.
What is the next step from here?
You'll have to connect your iPhone to iTunes. If you encounter an error during the restore process, please post the exact message and/or number here.
Similar Messages
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i restored my iphone 3gs to factory settings and now when i turn it on it says to connect it to itunes well i tried that and its not working then i tried to hold the power button for three seconds then the home button for ten seconds but still nothing please help asap
If iTunes doesn't recognize it, do this:
http://www.apple.com/support/ipad/assistant/itunes/ -
Iphone 3gs not abe to restored ...error unknown error occurred (2003)
iphone 3gs not abe to restored ...error unknown error occurred (2003)
Hey caprameg,
If you are having issues restoring your iPhone, take a look at the resource below for some initial troubleshooting steps.
Resolve iOS update and restore errors in iTunes - Apple Support
https://support.apple.com/en-lb/HT201210
Get help with iOS update and restore errors - Apple Support
https://support.apple.com/en-lb/TS3694
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
I hope this information helps ....
- Judy -
HT1414 restoring my iphone 3gs is not completeing and the phone is not working
restoring my iphone 3gs is not completing and my phone is not working i took it to my local phone shop they told me that the new itunes will not fit onto the iphone 3gs, how can i get my phone to work.
If your restore is failing, there could be MANY issues... You may need to restore the phone back to "new phone" during the restore... PAY ATTENTION HERE... You will lose ALL contacts, photos, videos, voice memos, etc... But you will be able to re-add your apps< and music through itunes. that is very last resort though. if that doesnt work, I would look into updateing your phone. Personally I wouldn't get the 5, just because I dont need the additonal size screen... I have the 4S and LOVE it!! but, do some research, and see what you can find on the matter. But it sounds like your headed down hill fast with that phone... May be best just to upgrade and save yourself the frustration...
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HT201210 I can't restore my iPhone 3GS. Error 37. Anyone has any suggestions?
I cant' restore my iPhone 3GS. Error 37. Anyone has any suggestions?
I had a similar issue with my Daughter's 3GS - I tried restoring it with "Restore Mode" and it would not do it. A quick search led me to MacRumors.com where I found an article on restoring your device via DFU Mode. It takes awhile to do it, but it definitely fixed my issue.
Good luck! -
after restoring definitions iphone 3gs does not works
What do you mean by "restoring definitions"?
What EXACTLY is your problem?
"does not works" is just a bit vague. -
Please help, I am trying to restore my iphone 3gs, but i keep getting errors like 11 which is not listed in this site and i alos get error 1 and -1. please help.
Did you manage to fix the issue?
I have exactly the same issue as described above : I installed the update 5.1.1 on my iphone 3GS and since then, I can not turn it on anymore. In Itunes, I get an error 37 when I am doing a restauration and it stops.
This error has nothing to do with firewall : I tried to restore the phone on several computers, including in an Apple reseller and it did not work anywhere.
I spent several hours on phone with the hotline from Apple which arrived to the conclusion that it is a hardware issue, but the phone was working perfectly fine until I installed this update! -
I continue to get an error 37 message when trying to restore my iphone 3GS which crashed after trying to upload the last update. Does anyone else have this problem?
Did you manage to fix the issue?
I have exactly the same issue as described above : I installed the update 5.1.1 on my iphone 3GS and since then, I can not turn it on anymore. In Itunes, I get an error 37 when I am doing a restauration and it stops.
This error has nothing to do with firewall : I tried to restore the phone on several computers, including in an Apple reseller and it did not work anywhere.
I spent several hours on phone with the hotline from Apple which arrived to the conclusion that it is a hardware issue, but the phone was working perfectly fine until I installed this update! -
i already restored my iphone succesfully using an itunes on my desktop, my iphone restarts and to configure language,country etc.unfortunately, activating my iphone is not possible itunes told me to insert a sim but my simcard was inserted...help me pls.
Most likely, your phone was previously hacked to carrier unlock. When you restored the phone, the hack was removed and the phone re-locked to its original carrier. It now will recognize only the SIM card from that carrier, and can be used only with that carrier.
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HT201210 i cant restore my iphone 3gs
hello please i just want you to help me restore my iphone 3gs
Hi andymular,
Thanks for visiting Apple Support Communities.
You may find the method in this article helpful if you are not able to restore your iPhone 3GS:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
I had to restore an iPhone 3GS, but the backup has a password that i did not put. What should i do?
If you have a corporate Exchange account set up on the phone, the administrators can requre encrypted backups. Try the password for your Exchange account.
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Hi all, I restored my iPhone 3GS without backup and it took all recent messages, contacts, photos and videos. All I am left with is the content I had before I upgraded to iOS. Can these lost files be retrieved? Please help.
Look... I don't have my crystal ball handy. I don't know how or if you had your backup set up. You don't adequately describe what you're missing. Stating that "All I am left with is the content I had before I upgraded to iOS" doesn't tell me anything at all... When did you upgrade? Apparently, you had a backup from that time, and when you restored, you restored from that backup. If you had no other backups in between then and now, then anything since that time is gone. Permanently.
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HT201210 cant restore my iphone 3gs
cant restore my iphone 3gs ,error 1015
jailbreak haiku
jail breaking iPhones
is always a bad idea
now you are alone -
I've done restoring my iphone 3gs and still stuck on cannot activate and contact customer service. What shall i do? any help please.
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
Can't restore my iPhone 3GS (w/iOS5); backup session failed.
I'm practically at wits end, here.
For two days I've been trying to restore my iPhone 3GS and so far, nothing.
The problem happened after I downloaded and updated my iPhone with iOS5. When I tried to restore it from one of three back-ups that I had, I ran into
that error (-50). Managed to get passed that and tried again. When I did, I get the message saying "iTunes could not restore the iPhone ****** because the backup session failed."
It doesn't just do this for my most recent back up; it does this for ALL of my back-ups. Is there any kind of fix out sure-fix for this (barring getting a new phone)?! I think I've tried several strats that I've seen in other threads and nothing has worked.
(btw, the comp that I'm using primarily is Windows Vista)*update* GOOD NEWS, EVERYONE! Turns out that I was able to restore my phone from a back up, after two days at it!
Unfortunately, the back up was from a year ago! At this point in time, I'm just glad to have my contacts back, though I feel that now would be be best to make sure I keep backing up my phone to make sure this doesn't happen again o.O
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