HT201210 The apple logo is flashing on my iPad but it won't turn on since upgrading to i OS6. Any advice?
I upgraded my iPad as directed, connected to iTunes and now my iPad won't turn on. I've tried the reset option, but still nothing. Any suggestions?
Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad
Similar Messages
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My iPad mini keeps turning itself off and then the apple logo keeps flashing constantly, i have charged it fully and restored it many times. what can i do?
If you have restored to factory settings and started as new, there is nothing more that you can do on your own. Make an appointment at an Apple Store and ask them for help. You might have a hardware problem and the Apple Store techs will be able to determine that.
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Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!
I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.
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My ipod touch 4th gen is a having a few problems with charging and turning on, my ipod comes up with the extremely low on power symbol and then i put it into my computer and it comes up with the charging symbol then it goes to the apple logo and then onto a blank white screen and then turns off and repeats that process i have tried various things including resetting my ipod trying to connect it to itunes but it doesnt come up with anything so i cant reset it on itunes and have tried various charging devices.
Tried it but it won't do anything all it does is make the screen do a very small flash of white and then continues doing the same thing appearing with apple logo then the white screen and off and keeps repeating that
I'm guessing the white small flash means it's been reset when I hold the 2 buttons down,
Thanks for suggesting. -
my phone doesn't even appear on my computer or itunes, it's stuck where the apple logo appears, I tried restoring it but it didn't work, it's still the same, how do I fix it???
Sorry but jailbreaking frequently has its problems. It voids the warranty and we can't help you in this Apple forum.
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i switch on my mac book pro and all i get is the apple logo and below a loading wheel , but its stuck there for like an hour !!! help??
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
When I started my Mac the screen was white with the Apple logo and power motion icon running. I attempted to turn off Mac then a message stating "Debugger called: <Button SCI>. Also "Waiting for remote debugger connection." What is my next step?
Hi , and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
And sorry to report that OSX is more Widows like than ever, but….
If that doesn't help Reinstall the OS. -
I have a iPad 3 (wifi+cellular). Today I updated with the latest software update. But after the installation of the update it doesn't start. Again and again the apple logo flashes and nothing happens. I tried to reset it by accessing it through iTune. But it is not recognized by iTune. Please help.
Hello bhar.suman,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Have a nice day,
Mario -
Lastnight I was just playing away on my iPod and next thing it just went off, it was fully charged and everything. Now it won't come back on and when I plug it into the wall the apple logo just keeps flashing on and off. I have tried to reset it by pressing the on and off button and home button but nothing. How can I get it working again.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an ipad and the only thing it does when you plug it in to the wall is flash the start up apple logo. It will not reboot because itunes can not reconginze it. I have tried holding the home and power button's together but it doesn't help.
I'm sorry, you are correct I am trying to restore my ipad because it stopped working. We thought the battery was dead so we plugged it into the wall charger. All it does when plugged in is flash the apple logo like it is going to start up and then shut off. It repeats this every few seconds while it is plugged into the wall. I let it charge overnight and still nothing.
When I hold the power button and the home button down together while the ipad is plugged into the wall, it does flash then after I release the power button the connect to itunes screen comes on. But when I connect it to my computer it goes blank. itunes does not recongnize my ipad when I plug it into the computer. I have used the same cord to plug in my other devices and itunes recongnizes them so it isn't the usb cord.
It seems as if my system has crashed and I think this may just be an apple service trip for me. But thanks so much for the advice. =D -
I recently did the latest update, and then I charged my Ipad 2 afterwards. I went to use my Ipad 2 days later, and it would not even turn on. Then after a couple minutes, the apple logo appeared as if it were loading. It continued to do this for a few minutes, and then the screen starting turning on and off. Then 5 minutes after that, my lock screen appeard and froze. Then it shut itself off again. I tried plugging my ipad into Itunes to do the recovery restore, but I kept getting error messages.
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I plugged my phone in to charge and the apple logo keeps flashing up what does this meen?
i plugged my i phon einto charge and the apple logo keeps popping up and the phone wont come on, what does this meen?
Hey alixwilliams,
It sounds like you are experiencing a software issue with your iPhone that requires a restore. You might want to try the method for restoring your phone found in this article to help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht1808
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I cant get my iphone to turn on. The apple logo goes on and off intermittently. Avery small line of words stating error'unclean shutdown. It ssms like it is frozen or locked. Is there something I can do to restore my phone screen? I recently updated to IOS 6.
What happens when you try to restore?
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What does it mean when the apple logo just stays on my iPad?
I turned off my iPad, but when I went to turn it back on, the apple logo just stays there. It's been there for 10 minutes, and hasn't gone away. Help please.
If reset doesn't work, you'll have to force your iPad into Recover Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
I've tried charging it overnight and it still will not turn on, when connected to the charger the apple sign just goes on and off but does not do anything, i've tried resetting it and this also does not work, but then once taken off the charger it doesn't even say the sign for charging it just does nothing
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
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