HT201210 the device cannot be found when trying to restart apple tv by laptop and usb

Trying to restart Apple TV by using usb and laptop with windows vista via Itunes.
Get error message that "device cannot be found" after clicking the button "restart" as instructed.  You can see the apple tv icon when it is connected but get the error message when you click the button to restore. Any suggestions? Screen is completely blank on TV and no menu whatsoever when the apple tv is connected via hd to TV. (Not a smart tv).

See if this helps: http://support.apple.com/kb/TS4488.  Otherwise, you might want to post your question over in the Apple TV forum: https://discussions.apple.com/community/appletv/appletv?view=discussions (this is the iPhone forum).

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  • HT201210 ''The device cannot be found''

    This the error I get when trying to restore ipad 2 can anyone help?

    If you are using a Windows computer:
    http://support.apple.com/kb/TS1538

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    Please do the factory reset to rule everything out.
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    I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found.  How can I resolve this?

    iOS: Unable to update or restore

  • HT201210 I am trying to restore my I phone but I get a message that says "The Iphone "Iphone" could not be restored. The device cannot be found. Now my phone won't work at all. The only screen image it shows is the Itunes icon and a USB cable.

    I am trying to restore my Iphone but get a message that reads "The Iphone "Iphone" could not be restored. The device cannot be found.
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    That screen indicates that you need to connect the iPhone to your computer with the USB cable and restore from iTunes
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  • TS3694 I am trying to restore my ipad2 but i have the error message "The IPAD could not be rerstored. The device cannot be found"

    I am trying to restore my ipad2 but i have the error message "The IPAD could not be rerstored. The device cannot be found"
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    Are you using the latest version of iTunes?
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
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    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom

  • HT4623 hi there! i'm trying to update my iphone 4 !but my pc saying (could not be restored)the device cannot be found.

    Hi there! im trying to update my iphone 4! but my pc saying (clinton's iphone could not be restored&the device cannot be found)..

    Device Not Recognised 
    For PC  >  http://support.apple.com/kb/TS1538
    Also... See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
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  • HT201210 Ipod could not be restored.  The device cannot be found.......WHY?

    While doing a sync on my ipod, it asked me to update my software from Version 4.XX to Version 5.1
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    same problem with my iphone4,

  • The iPhone iPhone could not be restored. The device cannot be found.

    Hello,
            Just tried to update software on my Iphone4 and it failed now whenever I try and restore it
            It comes up with this message "The Iphone iphone could not be restored.The device cannot be found"
            Ive had a look on the web but cannot find any HELP!!
            If you can help me, a few nudges in the right direction would be very well recieved

    Ok,
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    The iTunes sync keeps crashing and saying that the device cannot be found. I have bought a new cable recently off eBay and it manages to charge my iPhone when I plug it into my macbook but its not allowing me to sync or import pictures.

    iOS: Unable to update or restore - Support - Apple

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