HT201210 the device isn't eligible for the requested build

trying to restore the ipad to original settings and getting  "the device isn't eligible for the requested build"
I've updates OS on Mac, updated itunes, no security issues
Any ideas?

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Above from:
http://support.apple.com/kb/TS3694#error3002

Similar Messages

  • HT201210 This device isn't eligible for the requested build it say for iphone 5 when i try to update to 6.1.4

    I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?

    Hello gyawalip,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article outlines the 3194 error and steps that may lead to a potential resolution:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451
    Thanks,
    Matt M.

  • I try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build

    i try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build... can anybody help me ?

    sounds like your phone was jailbroken.  If this is the case, you're hosed.

  • HT201412 after loading in the new 6.1 software on my iphone4  is locked on the plug into Itunes pic.then "iphone could not be restored. The device isn't eligible for the requested build

    after loading in the new 6.1 software on my iphone4  is locked on the plug into Itunes pic.then "iphone could not be restored. The device isn't eligible for the requested build

    Any Error messages or Alerts...?

  • MY IPAD IS DISABLED I TRIED TO RESTORE IT BUT ITS SHOWING MESSAGE "The iPad could not be restored. the device isn't eligible for the request build"

    MY IPAD IS DISABLED I TRIED TO RESTORE IT BUT ITS SHOWING MESSAGE "The iPad could not be restored. the device isn't eligible for the request build"

    Follow the steps here:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • The device isn't eligible for the requested build

    I can't restore my iPhone 4. I already installed the latest version of iTunes and followed the succeeding steps to be able to restore my phone but it says that "the device isn't eligible for the requested build." Please help with any suggestions on how i can restore my phone. Thank you very much!

    read this http://bit.ly/1gSHb6Q

  • Ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

    ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • HT201210 my device isn't eligible for the requested build (5.1.1)

    I did update to 5.1.1 and warnibg message came out "device isn't eligible for the requested build"

    Have you got the latest version of iTunes on your computer ? There is also some troubleshooting for the 'device not eligible' error message on this page : http://support.apple.com/kb/TS3694

  • HT201210 This device isn't eligible for the requested build??

    Please can someone help, just had a new iPad 1 as the battery went in my old one. Plugged it in and it will not let me restore or update, just says 'This iPad could not be restored. This device is not eligible for the requested build'
    What can I do?

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Above from:
    http://support.apple.com/kb/TS3694#error3002

  • My phone is stuck in restore mode, i updated my phone tonight and now iTunes will not restore the alarm is "the device isn't eligible for the requested build. and the phone stays in restore mode. I am using an iPhone 4s.

    any help will be great

    while attempting the first download the error 8006 was displayed, i reset and was able to download the software update.

  • HT201210 the iPhone "iPhone" could not be restored.  This device isn't eligible for the build request

    the iPhone "iPhone" could not be restored.  This device isn't eligible for the build request?
    what do I do!!!!!!!!!!!!!!!!????????????????????

    follow this http://support.apple.com/kb/TS4451?viewlocale=en_US

  • HT201210 i cant update my ios... it says this device isn't eligible for the requested build

    i cant update my ios... it says this device isn't eligible for the request

    http://support.apple.com/kb/TS4451

  • HT201210 the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod

    the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201210 The iphone could not be restored.This device isn't eligible for the requested build

    Can anyone help me in restoring my iPhone .
    1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
    2) I tried everything to came out of Recovery Mode loop but nothing worked.
    3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
    4) The latest iOS6 image is downloaded with iTunes version is 10.7.
    5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
    Any solution ?

    were you running a beta version of the software before updating?

  • HT201210 The iPad "My iPad" could not be updated. This device isn't eligible for the requested build.

    It says, 'The iPad "My iPad" could not be updated. This device isn't eligible for the requested build." I don't get an error number. It's an iPad 2.

    Have you tried following the troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694 ?

Maybe you are looking for

  • What to do when Outlook AutoArchive doesn't work

    AutoArchive feature helps us manage the space in the mailboxes or on the e-mail server that were are using by automatically moving items to an archive location. These items can be Email messages, Calendar items, Tasks, Notes, Journal entries. However

  • Camera Raw problem

    I would like to be able to open a file that is already opened in editor?  The only way I can currently open one in camera raw is by going to the File dropdown, then Open As, then choosing Camera Raw, and then I get a default list of DSC files.  Prior

  • Sync confusion - is it just me ?!

    When sync'ing, we seem to be able to sync photo's to the iPhone, but not the other way around -ie: we've plugged the iPhone into other laptops / desktops, and added photo's to it but, when we connect it to its home laptop, iTunes offers only to resto

  • Which function creates an activity in CRM?

    Hi, We would like to create activities in CRM through a BAPI-like function but we can't seem to find a suitable one. Do you know which function / class method is used to create new activities in CRM ? Thanks in advance, George

  • Bridge Frozen & needs cache folder emptied.

    In Bridge I got an error message saying I needed to purge the cache folder, but when I attempt to do that, everything freezes and I have to force quit Bridge.  I was told to go to the Bridge cache folder in "library" and delete specific folders there