HT201210 The Iphone  " I Phone" could not be resortored an unknown error occurred  ( -1)

A recovered version of this content exists from Jan 14, 2013 11:06 AM. Would you like to use the recovered version or delete it?

http://support.apple.com/kb/TS3694
error 1 could be a hardware issue, follow the instructions to resolve using the link provided, if that doesn't help you will have to take it into apple.

Similar Messages

  • The iphone "I Phone" could not be resored an unknown error occurred(1015)

    the iphone "I Phone" could not be resored an unknown error occurred(1015)

    This usually occurs when trying to "unjalibreak" a jailbroken phone.
    If this is the case, you cannot get help on this forum due to the Terms of Use.  You'll need to search elsewhere for help.

  • HT201413 when i tried to restore i phone software there appear the iphone i phone could not be restore.An unknown error occured(1)

    how can i solve this problem?

    Perhaps try the Error 1 or -1 advice from the following document:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • TS3694 i phone could not be restored an unknown error occurred(1015)

    my 3g iphone 3g stuck in apple log then i restore and massege .i phone could not be restored an unknown error occurred(1015)

    A 1015 error usually indicates that the iPhone has been jailbroken. Has yours? If so, we can provide no help with jailbroken iPhone in these forums, so you will have to look elsewhere for assistance.
    Regards.

  • I have problem in itunes i updated iphone 4s and could not be updated an unknown error occurred 3194

    i have problem in itunes i updated iphone 4s 5.1.1 and could not be updated an unknown error occurred 3194

    Please see the  More Like This  section on the right.

  • The Itunes Library File Could Not Be Saved A unknown Error Occurred -1450

    I keep getting this error message since I updated to this version of Itunes. Ver. 7.0.2.16. I had absolutly no problems until this update. I have removed and reinstalled twice..and I mean removed all files ccleanered the whole PC the whole she-bang, re-ripped my music, new ITL library,XML every thing, over five thousand songs.
    I noticed while importing songs I would get this 1450 error if I tryed doing to many songs at once, looked like a resources issue even though the memory and processer usage was showing plenty of headroom..?? But now its popping up while just trying to play songs in ITUNES. It says its unable to save the file etc. and causes stutterring in the song but amazingly song counts etc. show up in the times played and date played columns. The ITL file also shows as having last been changed/modified at the same time the error message says it couldn't be saved...anyone know what's going on here???
    Tried running with no virus checker running, no firewall etc. Ran a tweakIU routine ...a fix suggestion that I found on a google search, reset the file permissions etc.
    I also get the insufficent privilages message error when trying to set ITUNES as default audio player....(I have ADMIN priv.)
    I'm apparantly not the only person experiencing this, a Google search gets a lot of hits on this 1450 error message.
    HELP PLEASE
    ASUS CUSTOM   Windows XP Pro  

    Well I believe I may have found the solution to the -1450 error at least for my situation.
    While pouring over settings I noticed ITUNES runs in a protected memory space. Well this along with the symptoms displayed (being unable to update the library file if a large number or files are changed/edited added etc.) led me to examine my virtual memory settings under the Windows/control panel/performance/advanced/Memory usage tab and I noticed that for some reason memory usage was selected as optimized for "System cache" VS "programs". I changed this to programs and also while in the same area disabled the EP "execution prevention" feature of the INTEL processor.
    I can now import change/files listen to music etc. without this -1450 error presenting itself.
    I'm not sure which of the two steps solved the problem but I suspect the Memory optimization being set for "system cache" was the problem.
    While I never had any problems running other apps.(I do have a lot of memory)I think ITUNES was having a problem with this setting when writing to and from temp files and the ITUNES.ITL file.
    I have no idea how or when or why this setting was as it was as all my other PC's are set for program performance optimization.
    Hope some one finds this helpful.

  • Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).

    Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
    Please Help i need this phone....and i dont have the money to replace it!

    I havent jail broken it so its probable a hardware issue then.......well then.......
    anyway thanks man
    Cheers!

  • HT201210 i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?

    i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?

    i have done that
    same result
    the phone has a sim in it that is not active. does this cause the fault in question?

  • Iphone could not be restored.an unknown error occurred {1} iam getting this error when iam restoreing the i phone 4s please any one can hlep me

    iphone could not be restored. an unknown error occurred (1). when iam restoring my i phone 4s iam getting this error message, can anyone please help me ....

    That usually indicates a hardware failure. Make an appointment at the genius bar and have them look at it.

  • HT201210 iphone 3g ..while updating 4.2 ver showing this message...the iphone "iphone" could not be restored.An unknown error occurred(2003).

    the iphone "iphone" could not be restored.An unknown error occurred(2003).

    i have done that
    same result
    the phone has a sim in it that is not active. does this cause the fault in question?

  • HT1414 the iphone "i phone" could not be restored the unknown error occurd (1015) then what can i do pleas tell me the solution

    the iphone "i phone" could not be restored the unknown error occurd (1015) then what can i do pleas tell me the solution

    Error 1015 is typically related to downgrading software.
    Is your iPhone jailbroken or hacked?  If so, it's likely "bricked".
    If not, the highest iOS the iPhone can use is version 4.2.1.

  • HT201210 the iphone could not be restored. an unknown error occurred (1015).

    the iphone could not be restored. an unknown error occurred (1015).

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015.

  • HT201210 the iPhone''iPhone''could not be restored.An unknown error occurred (1).

    the iphone iphone could not be restored an unknown error occurred (1)

    See these steps
    http://support.apple.com/kb/TS3694#1

  • HT201210 the iphone could not be restored.An unknown error occurred 21

    the iphone could not be restored.An unknown error occurred 21
    Please help me

    Switch of your anti-virus and firewall then try again.

  • HT201210 the iphone could not be restored. an unknown error occurred (2)

    the iphone could not be restored. an unknown error occurred (2)

    From the article the question was posted from:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006            
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

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