HT201210 the iphone iphone could not be restored. an unknown error occurred (1015).

the iphone iphone could not be restored. an unknown error occurred (1015).

1015 error: There are 4 possible causes of this error:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process.
(Thanks to Lawrence Finch for the wording in
https://discussions,apple.com/thread/4793244?start=90 )

Similar Messages

  • TS3694 i forgot the password of my  iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..

    i forgot the password of my  iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..

    This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

  • HT201210 the iphone could not be restored. an unknown error occurred (1015).

    the iphone could not be restored. an unknown error occurred (1015).

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015.

  • TS3694 the iphone could not be restored. an unknown error occurred (1015)

    the iphone could not be restored. an unknown error occurred (1015)

    That error is from jailbreaking your phone.  It's now unfixable.

  • TS3694 hello out there ! am trying to restore my ios, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down f

    hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • The iphone could not be restored. an unknown error occurred 1015

    Hello everyone,
    After upgrading to ios 4, my iPhone 3GS is stuck recovery and I am asked to restore it. However the operation cannot complete since at the end I get an error message that " the iphone could not be restored. an unknown error occurred 1015". What should I do? I am not close to any apple store and I cannot go there? Also, does the warranty allows me to get this fixed?
    Thanks in advance

    So that means that there is no way this thing can get fixed? How about degrading the ios 4.3 to 4.2? Is there any legal way to do that? Any comment/help is appreciated
    P.S: I was thinking about jail breaking it since it is the only way that Google is suggesting. Would that be a better approach since I am tired of living with out a phone?

  • The iphone 5s could not be restored an unknown error occurred 40

    why does itunes say the iphone 5s could not be restored an unknown error occurred 40

    http://support.apple.com/kb/TS3694#10
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

  • HT2693 the iphone"iphone"could not be restored. an unknown error occurred (1015)

    the iphone"iphone"could not be restored. an unknown error occurred (1015)

    Have a read of this it may help http://support.apple.com/kb/ht4097

  • The iPod 'iPod' could not be restored.An unknown error occured(9).

    I got my iPTouch 16 GB on Oct.13 and on hooking to XP SP2 PC got it on the iTunes ver 7.4.3.1, was able to download music after charging. iTunes showed that a new software ver 1.1.1 for iPTouch was available(of150MB).Got it downloaded to iTunes but when it started to download to iPTouch, it failed and asked to do resotre. All this happened in just few hours of getting it.
    Since then, even after reinstalling the iTunes, my iPTouch is not going beyond showing the icon of a plug and a CD.Every time iTune is able to detect the iPTouch saying that it has detected an iPod in recovery mode, you must restore it. And on doing so that error of 'The iPod 'iPod' could not be restored.An unknown error occured(9).' comes up and it again asks to restore.
    Though every time iTunes is able to detect an iPTouch, my XP does not show it in 'my computer' as any hooked device or drive.
    May I request Apple and other members on this forum to help me out. It is clearly a software problem.
    Many thanks in advance.
    Jetavya

    Thanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
    In my case though I never came to know whether the problem was of software or hardware, but the simultaneous step I had taken was to call the toll free number of Apple in India and got my problem registered. Since the iPod Touch was under warranty, I got it replaced without much hassels. I advise the same path for other users and if possible get the additional Apple Care Protection Plan for additional one more year.
    Though I have yet to find out how to avail that Protection Plan in India.
    Best wishes,
    Jetavya

  • TS3694 i phone could not be restored an unknown error occurred(1015)

    my 3g iphone 3g stuck in apple log then i restore and massege .i phone could not be restored an unknown error occurred(1015)

    A 1015 error usually indicates that the iPhone has been jailbroken. Has yours? If so, we can provide no help with jailbroken iPhone in these forums, so you will have to look elsewhere for assistance.
    Regards.

  • TS3694 Has anybody had this error message: "the iphone could not be restored. an unknown error occurred (1015) ???

    the iphone could not be restored an unknown error occurred 1015

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT1414 I have done the first 3 steps but before I can get onto the 4th step a error message comes up Iphone could not be restored, an unknown error occured (1015), the iphone is a 3rd Generation Iphone 3G.

    I was using my Iphone 3G and I tunes told me I needed to upgrade my Itunes, after completing this the said I need to upgrade my I phone and it just blanked off while upgrading. I tried to restore it, I get throught the first 3 steps but then a message comes up and Iphone cannot be restored, unknown error has occured (1015) Please help me ??????????????

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    From Apple support page > http://support.apple.com/kb/TS3694#error3194
    We cannot help you with a jailbroken device. You will have to look elsewhere.

  • "The iphone "iphone" could not be restored.An unknown error occured(1015)

    help me ,please

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iPhone forums.
    Regards.

  • HT4623 the iPhone"iPhone"could not be restored.An unknown error occurred (1015).

    on the screen usb and arrow pointing to iTunes

    http://support.apple.com/kb/TS3694#error1015
    Most likely your phone is hacked or jailbroken. If this is the case you cannot get further help in an Apple hosted forum. Google is your friend.

  • The ipad "ipad" could not be restored. an unknown error occured (21).

    after update iOS 7.1 to 7.1.1 this problem occured. How can we restore the ipad air from itunes.

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Message was edited by: Texas Mac Man

Maybe you are looking for

  • Image Recovery for Cisco Aironet 1300 Outdoor Access Point

    We purchased two 1300 APs for outside. There is a new release for the image that we wanted to use so, we have the latest security updates. We downloaded, logged onto the access point just fine, but the image never took. After four hours with a direct

  • How to install SAP

    Hi, I just want to know how can I install SAP? What are the required programs to install SAP because I tried to install SAP (MaxDB, SQL Studio and SAP webtools) but i can't open MaxDB I always got an error "Can not create the FileSystemObject from th

  • How to get the highest point of the taskbar

    I would like to show a JWindow just above taskbar. How can I get the highest point of the taskbar? Is there a way like System.getProperty("os.taskbarHeight") ? In MS windows the taskbar has standard height but in KDE the taskbar has variable height (

  • Make DW use JS code-coloring instead of PHP

    I have a Javascript file that has a .php extension because of some dynamic elements on the page. I also can't wrap the code in <script> tags because of the way it loads. So basically, I need to tell DW to use JS code coloring on this page instead of

  • One DB instead of two? (performance issue)

    Hi guys, I am currently working on a system that has a not so good architecture (in my opinion) and I am trying to find arguments to convince the others that my way is better (or convince myself that my way is not so good :)). the big questions is li