HT201210 The ipod "ipod" could not be restored. An unknown error occurred (1).

trying to restore ipod, done all updates to computer and i tunes still get error

Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                      

Similar Messages

  • HT201210 hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

    hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

    Was the complete wording of the error message? Usually an error number or other information is also provided

  • I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

    I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
    Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

    That's because you jailbroke your phone. You can't get help here.

  • The ipod could not be restored an unknown error occurred (-1)

    i'm having this problem the ipod could not be restored an unknown error occurred (-1). can't up date or restored plz help

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • HT201210 the iPhone''iPhone''could not be restored.An unknown error occurred (1).

    the iphone iphone could not be restored an unknown error occurred (1)

    See these steps
    http://support.apple.com/kb/TS3694#1

  • HT201210 the iphone iphone could not be restored. an unknown error occurred (1015).

    the iphone iphone could not be restored. an unknown error occurred (1015).

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
    used to hack/jailbreak some other iOS device, and its
    network database was corrupted during the process.
    (Thanks to Lawrence Finch for the wording in
    https://discussions,apple.com/thread/4793244?start=90 )

  • The ipod could not be restored. an unknown error occured(4005).

    tried to restore and update ipod, it goes through the motions but says its waiting for ipod to respond the it but then the error 4005 comes up as above, now ipod is dead!!

    Error 4000, 4005, 4013, 4014, and 4016
    After you perform each step, try to restore your device.
    Restart your computer.
    Disconnect all your USB devices from your computer and connect to another USB port.
    Use a different USB cable.
    Uninstall third-party security software.
    Try restoring using an alternate computer.

  • HT201210 the iphone "iphone" could not be restored. an unknown error occurred (3) what do i do?

    what do i do?

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Here's a link to the complete error code page:
    Resolve iOS update and restore errors - Apple Support

  • HT201210 ipod could not be restored an unknown error occurred (3194)

    ipod coluld not be restored an unknown error occurred  (3194)

    i just fix the same error (the ipod could not be restored an unknown error occurred) i went to update to new software and this happened. i tried many things using google to find fix. i change the USB connection cable to the original Apple cord and my Ipod restored and i could load the backup file stored. I was about to look for a second Ipod as i had nearly given up

  • The iPod 'iPod' could not be restored.An unknown error occured(9).

    I got my iPTouch 16 GB on Oct.13 and on hooking to XP SP2 PC got it on the iTunes ver 7.4.3.1, was able to download music after charging. iTunes showed that a new software ver 1.1.1 for iPTouch was available(of150MB).Got it downloaded to iTunes but when it started to download to iPTouch, it failed and asked to do resotre. All this happened in just few hours of getting it.
    Since then, even after reinstalling the iTunes, my iPTouch is not going beyond showing the icon of a plug and a CD.Every time iTune is able to detect the iPTouch saying that it has detected an iPod in recovery mode, you must restore it. And on doing so that error of 'The iPod 'iPod' could not be restored.An unknown error occured(9).' comes up and it again asks to restore.
    Though every time iTunes is able to detect an iPTouch, my XP does not show it in 'my computer' as any hooked device or drive.
    May I request Apple and other members on this forum to help me out. It is clearly a software problem.
    Many thanks in advance.
    Jetavya

    Thanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
    In my case though I never came to know whether the problem was of software or hardware, but the simultaneous step I had taken was to call the toll free number of Apple in India and got my problem registered. Since the iPod Touch was under warranty, I got it replaced without much hassels. I advise the same path for other users and if possible get the additional Apple Care Protection Plan for additional one more year.
    Though I have yet to find out how to avail that Protection Plan in India.
    Best wishes,
    Jetavya

  • The ipod could not be restore. an unkown error occurred (1437).

    the ipod could not be restore. an unkown error occurred (1437).

    It doesn't specify "1437," but since this happens during a Restore, try the suggestions in this document
    http://support.apple.com/kb/ts1372
    If your shuffle is 3rd or 4th gen, you can ignore the bit about the iPod Reset Utility.  That only applies to 1st and 2nd gen shuffles.

  • How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred

    How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred.
    Been trying all night to sort out but just going around in circles

    I have not seen a solution for that error but try:
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • HT201210 iphone 3g ..while updating 4.2 ver showing this message...the iphone "iphone" could not be restored.An unknown error occurred(2003).

    the iphone "iphone" could not be restored.An unknown error occurred(2003).

    i have done that
    same result
    the phone has a sim in it that is not active. does this cause the fault in question?

  • My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!

    My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
    I have tried to hold the "home" and "power" button to reboot
    I have tried powering it off
    I have tried, to unplug the cable, hold the "home" button and then plug it in.
    Can't check the SN or warranty, cause it is stuck in restore mode.
    Is the hard drive gone? Should there be something replaced.

    http://support.apple.com/kb/TS3694#error1
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice.

  • Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).

    Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
    Please Help i need this phone....and i dont have the money to replace it!

    I havent jail broken it so its probable a hardware issue then.......well then.......
    anyway thanks man
    Cheers!

  • It showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).

    it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).

    kasik252 wrote:
    it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
    See your other post on this Topic...
    https://discussions.apple.com/message/22108386#22108386

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