HT201210 the speaker on my phone broke, the apple sent me home with new iphone5 but ios6 operating sys. he told me to update the ios7 first then backup my personal info onto phone but the phone will not restore and now I get an error code3 overtime. up to

Can't restore my new iphone 5 because i was told to update it to ios7 before backing up my info on it and now I just get error code 3 on restoring it

You should restore from the back up so you can get the info back on your device. Then, what you can do is import those pictures to your computer.
At that point, you'll want to restore again as new possibly, then once your phone is as new, use iTunes to sync those picture from your computer back to your phone.
As far as contacts, do you know if those were ever backed up to iCloud? If so, all you should need to do is sign in with you iCloud account.

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