HT201210 theres a problem in my ipod and i cant restore it what should i do??

theres a problem in my ipod and i cant restore it what should i do??

Make an appointment at the Genius Bar of an Apple store.
What problems are you having? Maybe we can help.

Similar Messages

  • HT5661 if someone gave u an ipod and u cant restore it what would u do

    i got a ipod from a friend how can i go about restoring it and gettinh it ot work

    Here you go: http://support.apple.com/kb/ht1414

  • WHAT SHOULD I DO ON MY IPHONE BACK IT SAYS MODEL A1303 BUT ON ABOUT IN SETTINGS IT SAYS MB496X AND I CANT UPDATE IT WHAT SHOULD I DO

    WHAT SHOULD I DO ON MY IPHONE BACK IT SAYS MODEL A1303 BUT ON ABOUT IN SETTINGS IT SAYS MB496X AND I CANT UPDATE IT WHAT SHOULD I DO

    Someone replaced the back on the phone, it is a 3G 16GB model from Australia and can only be updated to iOS 4.2.1.

  • Apple broke my iPod and refused to fix it, What should I do?

    Sometime around the end of September, I downloaded iTunes version 5.0 (I believe). The first time I opened it, it told me I needed to download the software updater for my iPod mini. So I downloaded the Software Updater, then the problems started.
    This was two months ago, so I don't remember exactly everything that happened.
    I clicked "Update" from the choices, and it was updating my iPod. Then the program froze. I eventually closed it, and my iPod had that file folder icon with the ! on the display. I ran the Updater again, and it froze again. I went to the website, and tried everything, even selecting "Refresh" from the software updater, and it froze again.
    The software updater broke my iPod.
    So I sent it in for service one month later. I would have sent it in sooner, but when I saw they were going to charge me $30 for shipping to fix their mistake, I was outraged, and sent them an e-mail. They never replied.
    So I sent my iPod, and they sent it back unfixed. Over the course of three weeks, I sent them maybe four e-mails, and it took them that long to reply. They told me they have the right to refuse service on any iPod.
    And if that wasn't bad enough...
    I can't uninstall iTunes off my computer. I want everything Apple-related off my computer, but they did something so I can never get rid of iTunes, I know it.
    I'm a young college student. I can't afford to buy another MP3 player. I think Apple, a multi-billion dollar company, can pay to fix my iPod that their program broke.
    I just don't get it...

    SO you waited a month, got more ticked off and then decided to send it in for $30?
    Yes. I know that sounds stupid, but they didn't reply to my e-mail, so I eventually succumbed to their wicked practices and sent it in with a service request.
    Do you meanit didn't work or did they tell you they did nothing to it?
    There was a letter saying they didn't fix it, and to call a phone number if I had questions. The phone number was just a recording of the letter they sent.
    They told you the warranty was void because of something you did to the iPod?
    I sent it in for the ! file folder problem, and they didn't fix that. I don't know why.
    Start -> Control Panel -> Add or Remove Programs
    Yeah, no kidding.
    I've tried that a few times, and the Uninstall program never comes up.
    So I downloaded the new version of iTunes, figuring I would try to uninstall the new version. But I can't install the new version. Error #1627 or something.
    Have you tried all the links on the iPod Service and Support page?
    Yes. When I first got the file folder icon, I did everything on the site. Tried resetting it, and nothing happened. Tried putting it in disk mode, but nothing happened. Left it plugged in for hours. Did it while it was plugged in, nothing. Unplugged it and tried again, nothing.
    It's been unused for nearly 2 months now.
    I just want them to fix it. Is that so much to ask? Their program caused the stupid ! folder icon to come up and keep my iPod from working. Yet they refuse to help me. It took them 3 weeks to answer my e-mail, and all they did was send me the same form letter I got with my returned iPod, and on the phone.
    I swear, I am never buying another Apple product as long as I live. Awful awful customer service. You can't even get a human response out of anyone.

  • TS3297 I dint rember my apple id questions and i cant buy anything what should i do

    I dont rember my apple id questions and i cant buy anything on my new i phone4. So what do i do. Also the phone says that i do not need any updates

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I lost my ipod and i cant find it What do i do? im p issed tf off

    Help?

    Report lost or stolen Apple product
    http://support.apple.com/kb/HT2526
    Be sure to read the  Additional Information Section.

  • I have bought a docking station and my iphone works fine but my ipod mini seems to fit on the connection but only works intermittently. Is it a different connection or is there a problem with the ipod?

    I have bought a docking station and my iphone works fine but my ipod mini seems to fit on the connection but only works intermittently. Is it a different connection or is there a problem with the ipod?

    I think that is happening is that the microphone is on during this recording.  If you play the music through the iPhone speakers, it will record this sound, albeit at very poor quality.  If you say anything (or laugh uproariously as I did while watching the app in action, then that, too, get recorded.
    I am still looking for the solution we all want, which is to save the audio in reasonable quality.
    Anyone out there with some ideas?
    Cheers,
    Rob

  • My daughters ipod only plays out of one side on her headphones.  Is there a problem with the ipod?

    My daughters ipod only plays out of one side on her headphones.  I've tried other headphones.  Is there a problem with her ipod?

    First make sure the headphones are plugged in all the way in (it takes a bit of force to get the solid click sound) and sound balance is set in the middle. Second, test the headphones on another device to see if they operate correctly and test the iPod with the original Apple earphones that came with the iPod to see if it works correctly. Lastly, if you are using third-party headphones, make sure that their plug is iPod compatible.

  • Is there a problem with the itunes and quick time download pages or is it my internet.

    Is there a problem with the itunes and quicktime download pages or is it just my internet.

    Some more developments ... the issue appears to be browser-specific. I can't see the download controls at the moment in either IE 8 (I'll get your message) or Safari for Windows 5.0.5 (I'll just get the blank box). But I can see the download controls in Firefox 4 and Chrome (whatever version I have of that).
    So it might be worth installing Firefox and seeing if you can get the downloads via that:
    http://www.mozilla.com/en-US/firefox/new/

  • Hello, I have a little problem with my ipod (3rd generation): I restored my iPod because of problems of wi-fi, then synced my music on itunes and then on my ipod. The problem is that I still do not have wi-fi and my ipod says I have no music. Help me!

    Hello, I have a little problem with my ipod (3rd generation): I restored my iPod because of problems of wi-fi, then synced my music on itunes and then on my ipod. The problem is that I still do not have wi-fi and my ipod says I have no music. Help me!

    No. In fact, my ipod detects the livebox and the network but I can not connect to the internet.

  • I have a second generation shuffle and even though (after charging ) the green battery light is on - soon after it turns orange and then red. Is there a problem with the battery and is it fixable?

    I have a second generation shuffle and even though (after charging) the green battery light is on it soon turns orange and red. Is there a problem with the battery and if so is it fixable?

    If it's a 2nd gen shuffle, it is probably about six years old at this point.  The cause is likely to be a worn out battery that is no longer able to hold its charge for very long.
    It is technically fixable.  This web site has repair guides
    http://www.ifixit.com/Device/iPod_Shuffle
    But it is very small, so you need to be good at doing such things.  The cost to have a repair shop do the work is likely to be uneconomical, compared to the cost of a brand new 4th gen shuffle ($50), which has more features (and possibly double the storage) plus a one-year warranty.

  • Is there any difference between the iPod and the iPod hp?

    I'm new to iPods so forgive me if this is a foolish question but I've been thinking for a few weeks now about getting my daughter the shuffle. I bought the 1gb iPod shuffle hp today in Staples because they had it on sale but I'm wondering if there's any drawbacks to buying this one compared to buying it directly from Apple? As far as the electronics, is there any difference between the iPod and the hp iPod?

    Welcome to Apple Discussions!
    Electronically, there is no difference. The only difference comes in support. Apple allows you to call them for 90 days and one issue after you buy them, supporting windows and macs. HP will only help you if you are using a windows, however that support lasts one year. Keep in mind that if you need support, you'll have to go to an HP authorized repair center or another one of HP's options as the apple repair site and apple stores can't help in that regard.
    btabz

  • HT201412 My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?

    My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?

    This is an iPad user to user forum, so you are not addressing Apple. Depending on how many user helpers are on-line, it may take several hours, or longer, to get a response.
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • I bought a used 160GB ipod and I cant get my computer to read it. What do I need to do?

    I bought a used 160GB ipod and I cant get my computer to read it. What do I need to do?

    Is your iTunes running the latest version? If not, but the iPod you've bought has been set up to work with the latest version, then iTunes probably will not recognise it.
    In iTunes, select Help/Check for updates. If there is a newer version, make sure you are running that before connecting the iPod again.
    If that isn't the problem - or more to the point - it doesn't fix the problem, post here again so that anyone watching it can suggest the next step.

  • I plugged my ipod nano 6th gen in to the latest version of itunes today and as soon as i plugged it it it turned on automatically as it should when i came back to it 5 mins later, picked it up and it felt warm and it wouldnt turn on. what should i do?

    I plugged my ipod nano 6th gen in to the latest version of itunes today and as soon as i plugged it it it turned on automatically as it should when i came back to it 5 mins later, picked it up and it felt warm and it wouldnt turn on. what should i do?

    I have the same problem and can't seem to figure out what the problem is. I rebuilt my iTunes library and still my 6G nano crahes whenever I load an AAC tune onto it.  MP3s and podcasts all work fine, it's just the AACs... 
    Just *loading* an AAC song will cause the Nano 6G to reboot as soon as it disconnects from Itunes. It will then reboot a few times and then go into recovery mode. :-(
    Karen

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