HT201210 "This device isn't eligible for requested build" error on iTunes...
I don't have any third party security software on my computer, or any non stock apple software on my iPhone and I am still getting the error message, I need to restore my phone, how do I fix this?
Running Mountain Lion (was getting this issues on the old OS as well) and an up to date iPhone 4S, and iTunes is up to date
What Error Message are you getting...?
Similar Messages
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I tried to restore my iPod touch4 but iTunes shows "This device isn't eligible for requested build" so what can I do ?
I tried this way to set up hosts and restart my Mac but when I going to restore my iPod touch4 ,it still shows "This device isn't eligible for requested build"
Thanks for replied me
if anyone has same problem to open their hosts file,here is a short video and you have to type "sudo nano /private/etc/hosts" ,not "sudo nano/private/etc/hosts",remember there is a space between "nano_/private"
This video helps a lot which I just found and it is much easier to fix this problem
https://www.youtube.com/watch?v=yHb1vdU6ReM -
IPHONE 3GS This device isn't eligible for requested build
Well with all the crazy troubles with iOS 5 I thought I'd share some help with the community since I finally got mine to work.
I have a iPhone 3Gs and 4.3.5 never jailbroke it but I did install Tinyumbrella as a precaution just incase I ever needed to downgrade for whatever reason.
I attempted to update but since I was still texting I downloaded the update to my computer first. When I backuped, synced and everything else just to make sure my data is safe. I tried to update.
This is where my troubles started. I couldn't get my device to update. I had it downloaded so what was the problem. I searched high and low for the answer and nothing was coming up....well nothing recent that would have to deal with iOS 5 and my 3Gs. So I did a little digging.
People kept talking about editting hosts files and changing ip addresses for whatever reason and being a recent convert to Apple I was still not getting it fully.
So here is it in a nutshell.
1. Open the Terminal utility. For newer users it is located in the Utilities folder.
2. Type in (without the quotes) "sudo pico /private/etc/hosts". You may have to enter a password for admin rights.
3. A screen will pop up and hopefully you will see a bunch of words looking like this....
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
##My Ecenica Hosting Websites
100.100.100.100 example.com
4. If by chance you have edited the hosts file uninvertendly the apple ip address may be here. It may look very similar to this "
74.208.105.171 gs.apple.com"
5. If there is the apple.com ip there you might need to put a "#" infront of it to null/disable that specific line of code. Don't worry it can be undon.
6. Use the arrow keys to move down and in front of the ip address. Again, put a # infront fo the ip address from apple.
7. Control (not command) + O will allow you to save it (there is a small line just about the commands that you will see "write to.....". Hit enter and close the window.
8. Before heading away from the Terminal window you have to flush the DNS. So type in "dscacheutil -flushcache"....hit enter.
9. Close down and try to instal/update again. As I finished this my iPhone has just update and installed. Good luck to all and I hope you all have quick and easy updates!
CHEERSTry updating iTunes and disabling your security software/firewall. From http://support.apple.com/kb/TS3694:
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
HT201210 the iPhone "iPhone" could not be restored. This device isn't eligible for the build request
the iPhone "iPhone" could not be restored. This device isn't eligible for the build request?
what do I do!!!!!!!!!!!!!!!!????????????????????follow this http://support.apple.com/kb/TS4451?viewlocale=en_US
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i got this message when I plugged my iphone to iTune. The Iphone "Iphone" could not be restored. The device isn't eligible for requested build. what do i need to do bc I can't use my iphone at all.
Read here:
http://support.apple.com/kb/ts4451 -
HT201274 getting device isn't eligible for requested build message
Trying to restore IPOD Toch after forgot password. Get the message device isn't eligible for requested build message
Download the latest version iOS for your model and install it manually, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?
Hello gyawalip,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the 3194 error and steps that may lead to a potential resolution:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
Thanks,
Matt M. -
HT201210 This device isn't eligible for the requested build??
Please can someone help, just had a new iPad 1 as the battery went in my old one. Plugged it in and it will not let me restore or update, just says 'This iPad could not be restored. This device is not eligible for the requested build'
What can I do?This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Above from:
http://support.apple.com/kb/TS3694#error3002 -
Device isn't eligible for requested build - ipod touch 3rd gen
I have a 3rd generation ipod touch running ios 4.3.2. When I plug in my ipod into my mbp itunes says that a new version (4.3.3) is available. The problem is when it tries to verify the update with apple it returns an error message stating the device couldn't be updated because the device isn't eligible for the requested build. Is there anything specific that I need to do?
Download the latest version iOS for your model and install it manually, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I need to get into my iphone as it has my exam revision on it, if anyone could help i would be grateful, ive tried to restore and update but neither are working???
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
HT201210 The iphone could not be restored.This device isn't eligible for the requested build
Can anyone help me in restoring my iPhone .
1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
2) I tried everything to came out of Recovery Mode loop but nothing worked.
3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
4) The latest iOS6 image is downloaded with iTunes version is 10.7.
5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
Any solution ?were you running a beta version of the software before updating?
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It says, 'The iPad "My iPad" could not be updated. This device isn't eligible for the requested build." I don't get an error number. It's an iPad 2.
Have you tried following the troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694 ?
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"The iPad "___" could not be restored. This device isn't eligible for the requested build."
I tried all the trouble shooting steps listed here, and none worked.
http://support.apple.com/kb/TS1275
Any help would be great!
Edit: iTunes and my Mac OS are all running on the most up-to-date versions.
Edit 2: FYI I already tried everything mentioned here, as well. Nothing worked.
http://www.idownloadblog.com/2011/12/28/device-not-eligible-upgrade-restore-requ ested-build/Got it.
For anyone else who may find this thread and has the same problem in the future, here's what I did.
http://osxdaily.com/2011/11/03/fix-this-device-isnt-eligible-for-the-requested-b uild-error-in-itunes-when-updating-ios/
In case that link stops working, what I did was I exited iTunes, and then manually edited my hosts. The process is this:
Go to the hosts file. For Mac OS X this is located at: /etc/hosts or /private/etc/hosts and in Windows it is located at: c:\windows\system32\drivers\etc\hosts
Open the hosts file with Administrative privileges so that changes can be made and saved (eg: sudo nano /etc/hosts)
Look for a line that resembles something like this:
74.208.10.249 gs.apple.com
Put a # in front of that to comment it out, making it now look like this:
# 74.208.10.249 gs.apple.com
Save the hosts file (control + O)
Flush DNS cache and restart iTunes
Essentially, anything with a gs.apple.com address, put a # and a space in front of it. Then, AFTER that, I flushed my DNS cache. The article says to do that before, but I found doing it after manually editing the hosts was the only way to get it to work. Here's how:
Quit out of iTunes and open the Terminal in OS X Lion, then type:
dscacheutil -flushcache
Then you should be good to go. Hope this takes you less time to fix than it did for me. Cheers! -
HT201210 iPhone 4s Restore: This device isn't eligible for the requested build.
iPhone 4s Restore: This device isn't eligible for the requested build. Everything is up to date, no updates needed. Running Airport Extreme wireless, firewall is down, no security settings enabled. No other USB devices are plugged in. ***.
Hi MarkMurphy,
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/ts4451
This article is for your exact message and should be able to help you.
Hope this helps,
Mario
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