HT201210 tried to update ios6 and when i connect to itunes says internal error i need help asap thank you!!!!!!!!
hi whenever i plug it in as it says connect to itunes it wont restore as there is an internal error!!!!
please help asap
thank you very much!!!!
lizzie x
What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.
Similar Messages
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I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?
here is solution
http://support.apple.com/kb/HT1808
You have already lost it at this stage
but you have a backup of course -
it wont turn on after reset to factory settings
there is a program called recboot. you can download it for free in two parts. one part takes your device out of recovery mode and the other puts it into recovery mode. ive used it before but it doesnt always work and you have to be patient. try it and tell me what happens
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My phone doesn't have enough GB to update directly and when I Go to ITunes an error window comes up to tell me make sure my network settings are correct and active? How do I fix this to upgrade my phone .
<E-mail Edited by Host>Hi Diesel vdub,
Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes. -
After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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my problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications
I had a similar issue and I was told that my iTunes match was on.
I had to disable iTunes match on my iPhone.
Following which - after you plugged in your iPhone to iTunes, select your iPhone on iTunes menu. You should see a summary page of your iPhone where it provides options to update or restore. On the bottom there should be an option to select "sync only selected music/playlists". I can't remember the exact wording. Once that's been checked, select your iPhone's music tab and it should allow you to select the music playlists you want to sync. -
Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
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my iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?
idont know my acount my owner iforgot my apple id tuning of my find my phone
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my ipod touch 4g upgrade to version 5 and when I connect to iTunes stays in step 2 of 7 steps: backup saved ...... 1 hour goes well and you reinstall iTunes, reconnect, etc..HELPME!!!!
Try:
- Powering off and then back on your router.
- Anything else here
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?
Resolve iOS update and restore errors
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My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
hi, i am having a problem in my ipad 2 , it is not showing main screen just showing a black blank screen in which downloading icon is only shwn which is continously and when i connect to itunes via windows 7 it showing this error (0xE8000065) can any one
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
My iphone 3g show the itune logo and when I restore it, it says restore error 46? What is restore error 46? How could this be resolved?
Hi! were you able to restore your phone?
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I have a problem with my iPad 1 st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens .. may be I need help!
Thank you ...!Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
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