HT201210 tried to update to latest software but keep getting this error message "iTunes could not back up the iPhone because the iPhone disconnected" ??

Frustraing trying to update to Version OS 6 but i keep getting this message in the subject line above , i have the latest iTunes and the latest udates , except this one

iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

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I want to backup my phone before upgrading to ios5 but I get an error message itunes could not back up the iphone because a session could not be started with the iphone. Please help me..

I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
I have a Verizon Iphone 4 and a PC.
Please help me..

Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone becaus the backup was corrupt or not compatible with the iPhone"

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"

Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".

Trying to update Apple TV software, but keep getting "update was not successful" message--what gives?

Trying to update Apple TV software, but keep getting "update was not successful" message--what gives? Definitely have wifi connectivity.

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529

I update my mac today... i'm trying to purchase FaceTime but i get this error "FaceTime can't be installed on "Macintosh HD" because the version of OS X is too new." :S

i update my mac today... i'm trying to purchase FaceTime but i get this error "FaceTime can’t be installed on “Macintosh HD” because the version of OS X is too new." :S

https://www.apple.com/support/mac-apps/facetime/

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer s

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?

Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd.

HT201413 I am trying to update my ipods and I keep getting an error message saying iTunes could not back up the ipod because a session could not be started. I have followed all trouble shooting advice and still the same message. Any suggestions would be

I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks

I have the same issue, except I can't even sync.

I am trying to add a hard disk but keep getting an error message to add null disk

I am trying to add a hard disk but keep getting an error message to add null disk. How do I fix this problem?

When installing a new OSX, it is not unusual that some applications will not work. You have to check with the developer to see if they have upgraded to the new OSX or find a substitute application.
In regards to your new HDD, most of the time they come formatted for Windows, not Mac. Connect the HDD to your MBP and open Disk Utility>Erase. To make it compatible, select 'Mac OS Extended (Journaled)' as the format. Click on the Erase button. You then should be able to read and write to it.
Ciao.

Trying to convert Pages to Word doc, but keep getting this error message: TypeError: Object doesn't support property or method 'invalidate' JavaScript console contains more details. Any ideas on how to get past this?

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I am trying to get an AP to associate with a wireless Controller but keep getting this error message (%CAPWAP-3-ERRORLOG:Could not resovle CISCO-CAPWAP-CONTRPLLER)

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I can ping through to the WLC and the AP.

Thanks a lot Loe for the Feedback. The issue was not my configuration but rather the type of Wireless LAN controller I have, the WLC does not support my AP's. I have a Cisco 520 series WLC and got to know they only work with the 500 series AP's. my AP's are 1130 series meaning i have to get another controller or change the APs.
thanks once again..

I am trying to add on a feature but keep getting this error:

I made sure I have the latest version of Firefox. It appears to download and then I get this error message:Firefox could not install the file at https://addons.mozilla.org/firefox/downloads/latest/8879/addon-8879-latest.xpi?src=search because: Unexpected installation error Review the Error Console log for more details. -203. Can anyone help me with this?

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am getting error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I have deleted the backup and restarted my computer, but continue to get this error message. What do I need to do now?

I have recently updated my phone and am attempting to sync it. I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message. What do I need to do now?

iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?

I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?

See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2

HT1766 Error message: "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup?

Error message when attempting to backup up iPhone4S to Mac says "iTunes could not back up the iphone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup? Can't find answer to that anywhere.

We had this problem after upgrading to iOS 8.       The iPhone 5 would not backup either to the cloud or to the computer.   Backup always ended with an error message.
Long story short, with the help of iFunBox ( which I used to make manual backups of some important iPhone data files ), I discovered two games that
would crash iFunBox.      They were not important games for us, so I didn't try to isolate the offending data files.     And I deleted the two games from the iPhone.
Apparently these two games conflicted with iOS 8 just as they did with iFunBox.      The next backup without those games was then successful.
I backed up to both the Mac and the cloud.
Hope this helps.

HT201210 tried to update to latest software but keep getting this error message "iTunes could not back up the iPhone because the iPhone disconnected" ??

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