HT201210 trying to charge up brand new iPad2.  Cannot restore factory settings?

Trying to charge up brand new ipad2 via USB. it directed me into iTunes and copies my playlist but will not load onto ipad. Also will not allow me to restore factory settings. error 4005 showing. can anyone assist me please?

Hey avitz99,
Thanks for the question. After reviewing your post, it sounds like the iPhone is not recognized in iTunes. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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