HT201210 Trying to erase my iPod Classic

Hi, I am trying to erase my iPod classic and it won't work. I'm using the Disk Utility>erase as suggested by some in the but every time I try I get an error that tells me my iPod could not be "unmounted." I get this even when I use Disk Utility to directly "unmount" my iPod. What does it mean and how can I fix it?

You can use iTunes to restore your iPod. A Restore will remove everything from the iPod. Then simply do not Sync anything to the iPod.
KellyCrowley wrote:
I tried. It wouldn't give me iPod classic as a forum.
Probably because you came here from an article about the iPod Touch, which is not relevant to the iPod Classic. The iPod Classic does not use iOS.
For future reference, to create a thread in the iPod Classic forum, click on Support at the top of each page, then Apple Support Communities; look under the iPod heading for iPod Classic. Once on that page, click on Start a discussion in the top right hand side.

Similar Messages

TS1369 Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

I am having the exact same problem. My ipod has been stuck in disk mode for over two hours and now itunes is frozen.

I am trying to connect my ipod classic to a tv and have tried many cables including the Apple composite AV cable. No success. Any thoughts?

I am trying to connect my ipod classic to a tv (sony bravia 1080p) and have tried many cables including the Apple composite AV cable with the 30 pin connector on one end and three RCA connectors on the other. Audio works but video does not. The ipod classic screen says to connect to device when it is already connected. No success. Any thoughts?

Hello, anabelleho.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article that I would recommend going through when experiencing this issue.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Cheers,
Jason H.

I am getting a -50 error when trying to sync my IPOD Classic with XP.

I am getting a -50 error message when trying to sync my IPOD Classic with ITunes. My computer is running WIndows XP.

Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP

I am trying to sync my ipod classic with itunes 11.0.4 but cant. Cant find source on itunes either.

I am trying to sync my ipod classic with itunes 11.0.4 but cant. Cant find source on itunes either. Can anyone tell me what procedure to follow. I also cant find source on itunes. Ipod do show the connection but cant see anywhere on Itunes
can any one help with any information

I'm having sync issues too since I've updated to 11.0.4. My ipod 160 will no longer sync properly or will hang when attempting to sync yet my 4th gen touch doesn't have any problems. I am thinking about uninstalling it and rolling back to an older version of itunes.

I'm trying to sync my ipod classic with itunes but the error message says that it can't be synced because the required disck can't be found. What does this mean?

I'm trying to sync my ipod classic with my itunes library, but I get a message saying it can't be synced because the required disk can't be found. How do I find what this disk is? I have over 2,000 songs in my itunes library but only 497 sync. Help!

Could any of the music have been sourced on an external USB drive or a network drive? In iTunes, go to one of the songs that won't sync. Bring up the info page, and look at the location of that song on the disk. Does that file and path exist? That could be your problem, especially if they were on a USB drive you forgot about.

Whenever i am trying to sync my IPOD classic with Itunes massage i am getting is "ipod cannot be sync as required disc cannot be found"?

whenever i am trying to sync my IPOD classic with Itunes massage i am getting is "ipod cannot be sync as required disc cannot be found"?

Perhaps this older thread can help.
https://discussions.apple.com/thread/1401603?start=0&tstart=0
B-rock

TS1372 Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015

Tried to Sync my ipod classic through itunes 11.2 on my new vaio laptop

Haviing tried everything from restoring multiple times, to resetting to jumping on one leg and crossing my fingers nothing has worked
I got a new laptop, tranferred all my music, got the latest version of itunes 11.2, restored my ipod so it would sync with the new library.
WORST MISTAKE I EVER MADE
its completely destoryed my ipod classic, it freezes, i've uninstalled and reinstalled itunes, I down graded to 10.7,
Then I thought maybe its the laptop/windows 8 so i connected it to my old laptop windows 7, restored it and exactly the same issues, which have never in the year I ve had my ipod classic have I had
now having done a manual check of the hardrive
it states
retracts: 21
reallocs:16376
pending sectors: 0
power on hours:61
start/stops 6638
temp current 29c
min:15c
max: 55c
Is there anything that can be done that won't cost me an arm and a leg?

I'm having sync issues too since I've updated to 11.0.4. My ipod 160 will no longer sync properly or will hang when attempting to sync yet my 4th gen touch doesn't have any problems. I am thinking about uninstalling it and rolling back to an older version of itunes.

I tried to sync my iPod Classic but if I try to sync more than 700 songs, everything freezes and the iPod gets corrupted, and I have to restore it. Can I fix this?

I recently bought a new Mac laptop. When I tried to erase all the songs on my iPod and sync it to my new library, 700 songs synced before the sync froze. I could still play songs on iTunes but no more songs would sync.
It wouldn't let me stop the sync and safely eject my iPod, so I just unplugged it. I plugged it back in and iTunes said the iPod was corrupted, so I restored it. I tried to sync it again, but the same thing happened, and it still happens every time I try.
Is there a way to fix this?

Are you running any sort of AntiVirus or security software on your system? If so, try disabling it temporarily and then resyncing your iPod.
Otherwise, try sync content to your iPod in smaller batches to see if that heps.
B-rock

Error -50 & -69 When trying to sync music Ipod Classic 160gb

Hi everybody,
I recently installed an x64 version of Windows 7 Ultimate. I have an Ipod Classic 160gb (late 2009), and i am trying to sync it to my itunes library. However, everytime i do so, it will copy across a few songs (a different number everytime, no more than 500 though) my Itunes freezes up (as well as the ipod). After a while, once it "comes back to life" i get either "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-50)." or "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-69)".
Here is what i have tried:
Enable Disc Use - No Luck
Uninstall / Reinstall Itunes + Rebuild of Library - No Luck
Uninstall Itunes, reinstall + Rebuild Library on Previous version (9.2) of Itunes - No Luck
Kill APSDaemon.exe While synching - No Luck
KIll all other Apple Services + Processes - No Luck
Uninstall Antivirus - No Luck
Reformat Ipod - No Luck
Create a Virtual x32 environment of Windows 7, and recreate my library using the latest Itunes - No Luck
Virtualize a Mac environment, and try on there - MAC OSX doesn't allow virtualization on a Windows "Base" (what a piece of ****) - SO, no luck
Media Monkey Transfer - freezes up like a dead body, then just crashes.
Manually transfer - Work sometimes, doesn't work otherimes. Seems to be Random.
I know you are all going to say "oh, the song it get stuck on is corrupt". Well, it isn't. The song plays fine in Itunes if i go to investigate. When i go to my music "source" it is an actuall file, with an actual file size. I can also play it with VLC media player as well.
Sync with my Dad's IMAC - Success. My Dad has 5.5gb of music (more than 500 songs). Although Ipod did get seem to get stuck on a couple of songs, it succesfully sync'ed
Use Sharepod - Success (although, i have 2940 folders, and sharepod will only allow me to transfer one folder at a time) - So, No Luck
I know the Ipod is fine because if i Sync via MAC or Sharepod, it will play music fine.Also, before the installation of the x64, it sync'd fine. It would be silly that an Ipod dies because i change my Windows Installation.
Another thing, while in the act of Synching, the IPOD screen displays "Synchronising", then, it will just go to "Connected". On the MAC it stayed as "Synchronising" the entire time.
Basically, i am at my wits end. I have tried everything i can think of. I now have a very expensive paper weight, which is ******** me to tears.
If anybody has any solutions, or ideas, i would love to hear them.
Thanks,
Lachlan

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

HT4235 HELP! I am trying to synch my ipod classic after a few years of non use of itunes. I cannot do so. Diagnostic tests, specifically Device Synch Tests report that "no ipod found". What have I got to do please?

HELP!!!! I am attempting to synch my ipod Classic but have not used itunes for a few years. My ipod refuses to synch & its driving me crazy as I know nothing about computers either. I have run the diagnostics, specifically the Device Synch Tests which report that "no ipod found" although it is showing up clearly in itunes itself. So its recognized and showing me my libraries but is unrecognised when it comes to synching. I gave tried a few tips from previous similar queries (unchecking various boxes) and nothing is working. I am using Windows 7 64. Can anybody assist please??

You could try the DFU restore method in Corrupt iPod classic.
Or visit http://www.apple.com/uk/support/contact/ to explore your support options. Is the device still in warranty?
tt2

Trying to restore 80GB iPod Classic back to the factory settings.

I am using Windows Vista Home Premium, and need to restore 80GB iPod Classic back to the factory settings, due to it being corrupt and the device doesn’t show up in iTunes 10 or on my computer. I've done the 5 R's twice and I am still seeing a box pop up on my computer when I connect the device that says:
“Do you want to scan and fix (F)?”
It gives me the following two options:
1. Scan and Fix (recommended)
2. Continue without Scanning,
Option #1 says, “Unable to perform the scan because Windows cannot access the disk.
Option #2 does nothing.
When starting my computer with the device connected a black screen says:
Checking File System on F:
The type of file system is FAT32.
One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue.
          Windows will now check the disk.
                         Volume serial number is 3141-****
          Windows is verifying files and folders . . .
                         Folder \iPod_controls is entirely unreadable.
            Folder entry removed.
                         Folder \calendars is entirely unreadable.
                                        Folder entry removed.
                         Folder \contacts is entirely unreadable.
                                        Folder entry removed.
                         Folder \notes is entirely unreadable.
                                        Folder entry removed.
File and folder verification is complete.
Convert lost chains to files (Y/N)? Yes
I’ve tried both options numerous times and nothing works. This is about to drive me to either drinking or wearing one of those stylish white I Love Me Jackets.
HELP ME . . . PLEASE

I've used option #1 & #2. I've tried the press & hold menu & center buttons numerous times. The device does not show up in iTunes, It does show up in Windows Explorer as "Removable Disk (F), but when I try to open it, a box pops up that says, "Please insert a disk into Removable Disk (F).
When the device is connected to my computer via USB Port, the device screen has an Orange Circle with two rotating Arrows in the centern& says, "Connected", Eject Before Disconnecting
I don't know anyone who has a Mac.

HT201210 Trying to sync my iPod, but unable to sync due to "The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod." Please help

Hi all,
I tried to update my iPod but it stated "The iPod could not be synced because his computer is no longer authorized for purchcased items that are on this iPod. To authorize this computer for items purchased from the iTunes Store, choose Store > Authorize This Computer"
Please advice. Thanks!

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
iTunes Store: Authorize or deauthorize your Mac or PC

I tried to erase my ipod from settings but when i try to reboot it, it always freezes with the apple logo. How can i fix this and it doesn't even appear in my itunes?

I wanted to erase my ipod so i went on settings, then general and then i erased my ipod
but when the apple logo comes up, it just freezes right there and i try to reboot it but it keeps freezing
so how can i fix this? please help

Try a Safe Boot by Restarting and holding down the Shift key between the startup tone and the Apple logo w/pinwheel. It will take longer to boot up in Safe mode. If successful, go to System Preferences > Startup Disk > select your OSx disk and restart.
Regards,
Captfred

HT201210 Trying to erase my iPod Classic

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