HT201210 trying to restore iphone 4 comes up with error -1 what to do

restoring an iphone 4 in iTunes comes up with error -1 what to do

Hi there Roger,
If you have as yet been unable to restore your phone, I would use the troubleshooting in the following article about that very subject, named:
Resolve iOS update and restore errors in iTunes
If the issue persists, you should use this section of the following article that mentions that exact error number, named:
Get help with iOS update and restore errors
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Similar Messages

  • HT201407 trying to restore ipod comes up with error 3194  any suggestions

    have ipod touch trying to restore due to passlock code. when i restore it gives error message 3194  can anyone help/

    See the actions for that error here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
      Fix Error 3194 from iTunes during iPhone restore

  • HT201210 trying to restore iphone but it wont let me saying error

    trying to restore iphone and its saying error

    If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694
    If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808
    Using that last article will erase everything on the device, so make sure you have a backup!
    Good luck

  • Ive already purchased the music, but then halfway through the download it comes up with error 50, what do i do?

    ive already purchased the music, but then halfway through the download it comes up with error 50, what do i do?

    I'm guessing this is a problem unique to me as there have been no replies at all...  Thanks a bunch folks

  • HT201210 When I restore IPHONE 3GS, an unknown error occured (-1)?

    When I restore IPHONE 3GS, an unknown error occured (-1).
    Done anything. downloaded firmware. not worked. What to do? any one please tell?

    Hi there,
    You may find the article below helpful.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • IPHONE 5 STUCK ON RECOVERY MODE TRIED DOWNLOADING UPDATE AND COMES UP WITH ERROR:3259

    iphone has gone to recovery mode after trying to update i have plugged it in to itunes and then tried downloading the new update whilst in recovery mode but from the 999mb file it gets to about 75mb stops and then comes up with the error code 3259
    HELP

    What exactly does the message say?
    Did you try googling the error? If I had to guess, I'd say it's probably a firewall or network problem.

  • HT201413 can't restore iphone using iTunes with error 1611

    can't restore iphone 4S using iTunes with error 1611

    See Here for your Error Code...
    http://support.apple.com/kb/TS3694

  • When resetting ipod touch to itunes it comes up with error (2003) what does that mean)

    my ipod won't reset on itunes it picks up theres an ipod and tells me to up date software and reset i have done every thing itunes asks me to do but still comes up with this error (2003) i have even checked on you tube to see if im connecting it properly every one of them has done the same connecting of there ipods as i have please HEEEEEEEEEELP.

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
    Above from:
    http://support.apple.com/kb/TS3694
    Are you talking about restoring?  A reset is:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.

  • I have an iPhone 5, yesterday it wasn't receiving any signal. I reset it and when it cam back on it said plug into iTunes, i did that but now it comes up with error 9006 and 39. What do i do, i have tried different wires, and different plug

    I have an iPhone 5, yesterday it wasn't receiving any signal. I reset it and when it cam back on it said plug into iTunes, i did that but now it comes up with error 9006 and 39. What do i do, i have tried different wires, and different plug in holes, I've left it for the night and tired again this morning.

    Error code 9006 is related to the computer's security software settings, 39 is not listed inResolve iOS update and restore errors try turning the security/anti-virus software off if you are using something like that.  Then you may need to restore via the recovery mode since that is what the graphic of a USB wire connecting to iTunes means, it has already entered recovery mode...see http://support.apple.com/kb/HT1808 for instructions on recovery mode restoring.

  • HT201210 No matter what i Do it comes up with error code 9 and wil not even find the Iphone 3GS 16GB ....What to do ??

    No matter what i Do it comes up with error code 9 and wil not even find the Iphone 3GS 16GB ....What to do ??
    The Home and Sleep buttom does only promt the Connect to itunes...
    Have closed down anti V and is admin and so on.....
    Regards Martin

    Hello mftoby,
    Error 9 occurs when the device unexpectedly loses its USB connection with iTunes.
    This issue can usually be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/TS1286
    iTunes: Troubleshooting security software issues
    http://support.apple.com/kb/TS3125
    Note: For best results and the fastest resolution, it may be best to try the restore on a different computer. This will help isolate if it is an issue with the device or the computer itself.
    Thanks,
    Matt M.

  • My iTunes Store on IPhone comes up with an error ([newNullResponse]). It is just on the music tab, tv shows and movies tab works fine. I have tried restarting phone, closing app, turning my account off and on. What is the problem I need help?!!!!

    My iTunes Store on iPhone comes up with an error [newNullResponse] always when I click the music tab. The movies and tv shows tab works fine. I have tried everything from restarting my phone to turning my account off and on.

    Try a different cable and a different charger. If neither fixes it you probably need a new battery. Apple will replace it for $80 in the US; I don't know what the charge is in other locations.

  • HT4623 my phone will not pick up network, i have tried restoring on i-tunes and it comes up with error message -1

    my phone will not pick up network, i have tried restoring on i-tunes and it comes up with error message -1

    Here's what that error means:
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    This comes from this article:
    http://support.apple.com/kb/TS3694#error1

  • TS3694 I am unable to restore my iPhone4, I have iOS6 and latest iTunes installed  and when trying to sync or back up it comes up with Error −54. How or what do I do to fix this?

    I am unable to restore my iPhone4, I have iOS6 and latest iTunes installed  and when trying to sync or back up it comes up with Error −54. How or what do I do to fix this?

    == Error -54 ==
    From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.)
    First, try simply restarting your computer.
    iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814
    Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
    Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
    Error -54 possibly related to Touch Copy - https://discussions.apple.com/thread/3727114 - cleared by deleting preferences on iPad.

  • HT201210 iam getting a error message code of 3194 when trying to restore iphone 4 on itunes

    iam getting a error message code of 3194 when trying to restore iphone 4 on itunes

    http://support.apple.com/kb/TS3694

  • Trying to update ipad2 its now asking to restore i click the restone bottom but its comes up with error 4013 help

    trying to update ipad2 its now asking to restore i click the restone bottom but its comes up with error 4013 help

    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

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