HT201210 trying to restore ipod and I get an unknown error

Trying to restore ipod touch and I get an unknown error.

What is the complete wording of the error message?

Similar Messages

  • HT201210 Trying to restore ipod and keep on getting error message: the ipod software update server could not be contacted. the network connection was reset

    Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Trying to download Maverick, and keep getting "an unknown error has occurred'

    Trying to install maverick, keep getting 'an unknown error has occured' message when I try to login to my apple account

    Just saw the post from makras.
    There are always a few problems with a new OS. Apple can't police every maker of crapware that's on the planet.
    If you have a WD external drive, I would transfer (not clone) the files from it to another non-WD external drive that doesn't have crapware on it, and then erase the WD drive, and then never ever again buy a WD drive.
    You will find many posts on the Apple Discussions from disgruntled narcissists (a few borderlines too) who blame Mavericks for their computer problems.
    Mavericks is excellent (at least for me).
    Every new OS has some incompatibilities with older software. That's why if someone is an early adopter, they should understand this, and if they have a low tolerance for frustration, or are uncomfortable with basic mac maintenance and troubleshooting, they should not be an early adopter.
    Seems like the vast majority of problems that people complain about on the forums are related to crapware they have acquired on their computers from previous installations and promiscuous downloading habits.

  • Tried to restore ipod and it gets stuck at the very end

    please help! i plugged in my ipod to recovery mode to get all the apps off and it gets stuck at the very end of the restore. ive tried it more than five times now please help!!

    Welcome to the discussions,
    did you check your security software settings? http://support.apple.com/kb/TS3125 iTunes needs to connect to the Apple server during the restore process.

  • TS1591 My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.

    My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

    Hello chindeepchow,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#3000
    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Have a nice day,
    Mario

  • Hi I'm trying to download apps from the app store and i get an "Unknown error" anyone know why?

    Hi I'm trying to download apps from the app store with my Macbook Pro and I get an "Unknown error", anyone know why?

    Ok... good.
    Installing the OS X Lion Update 10.7.2 Client Combo  will hopefully fix this problem for you.
    It's ok to install the combo even though you are already running v10.7.2
    Make sure and restart your Mac after the combo is installed then try to download apps.

  • I have an iPad that is stuck in recovery mode.  When I try to restore the firmware, I get an unknown error occured (1611).

    I have an iPad that is stuck in recovery mode.  When I try to restore the firmware, I get an unknown error occured (1611).  Does anybody have a solution for this?

    There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.

  • HT1339 trying to restore ipod and gets to the end and says service interrupted

    i am trying to restore my ipod and i get to the end and it says service interruped, disconnect and try again..   why is it saying that?

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • I'm trying to do a restore but I keep getting a unknown error 1604

    I'm trying to do a restore with my iPhone 4 and I keep getting an unknown error (1604)
    When I open iTunes it doesn't always see the device
    My iPhoine will not even turn on except that it shows the cable and the iTunes logo

    See error 1604 here... http://support.apple.com/kb/TS3694#error1604

  • HT4097 i have tried to restore ipad and continously it gives an error code of 1604. i have also set ipad in recovery mode multiple times and everytime the restore shows an error code of 1604. How do I resolve this?

    I was trying to update the iOS to version 6. The iPad was backed up and when trying to update the iOS 6 it errored with -1 error code. I set the iPad in recovery mode and tried to Restore it. It then gave an error code of 1604. I have tried the steps mentioned in the troubleshooting article for 1604 error and so far no luck restoring my iPad. Please help.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • Trying to log into App store and keep getting "An unknown error has occured" please help

    I keep trying to log into the App store and get "An unknown error has occured"  help!!

    Im having the same issue cant purchase anything.  must be down

  • Trying to buy more icloud storage and keep getting "an unknown error has occurred"

    I am trying to buy more icloud storage with my iphone and I keep getting "an unknown error has occurred"

    Just saw the post from makras.
    There are always a few problems with a new OS. Apple can't police every maker of crapware that's on the planet.
    If you have a WD external drive, I would transfer (not clone) the files from it to another non-WD external drive that doesn't have crapware on it, and then erase the WD drive, and then never ever again buy a WD drive.
    You will find many posts on the Apple Discussions from disgruntled narcissists (a few borderlines too) who blame Mavericks for their computer problems.
    Mavericks is excellent (at least for me).
    Every new OS has some incompatibilities with older software. That's why if someone is an early adopter, they should understand this, and if they have a low tolerance for frustration, or are uncomfortable with basic mac maintenance and troubleshooting, they should not be an early adopter.
    Seems like the vast majority of problems that people complain about on the forums are related to crapware they have acquired on their computers from previous installations and promiscuous downloading habits.

  • HT201210 I tried to update my iPad 2 with the iOS 6.0.  Now I am stuck in restore mode and keep getting an unkown error 3014 and sometimes -1.  What in the world can I do?

    I tried to update my iPad 2 with the iOS 6.0.  Now I am stuck in restore mode.  I get "unknown" errors 3014 and sometimes -1.  Any ideas?

    Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.

  • Ipod is  disabled tryed to restore it and i get a error code

    my son has a iphone 4 he forgot his pass code and i tryed to restore it. it downloads the update for 5 hrs then when its done  it loads the  update till the end and then doesnt finsh and gives me a error code. and wont unlock it  any sugestions? please help hes driving me nuts

    Those error messages are indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743

  • Tried to restore iPod and am now having difficulties with formatting

    Hi everyone,
    I had been having problems with my iPod Classic recently and I tried to restore it to factory settings. I believe the restore worked but I had walked away from my computer while it was going. Now, each time that i try to plug in my computer a folder pops up saying that I need to reformat the disk, but it won't let me. I'm not sure what to do. When I unplug my iPod from my computer and am looking through it, in my settings it says that I have 0GB free, yet, I have no music or anything on the iPod. Everything is listed as Other. Any ideas anyone has would be greatly appreciated! By the way, I've already gone through the recommended restore and reinstall steps.

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

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