HT201210 trying to restore software on an iphone, however getting error msg (-1) mid-way through restoring. Any ideas please.

trying to restore software on an iphone, however getting error msg (-1) mid-way through restoring. Any ideas please.

Error -1 indicated a hardware failure. You can try restoring a couple more times, but it probably won't work. You'll need to bring your phone to Apple.

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I was updating my iphone, but my computer shut down half way through restoring my old settings. When I turned my computer back on, i tried to continue with the restore but the original backup i was trying to use wasn't there anymore, it had been replaced.

I was updating my iphone, but my computer shut down half way through restoring my old settings. When I turned my computer back on, i tried to continue with the restore but the original backup i was trying to use wasn't there anymore, it had been replaced.

Try resetting the SMC.
MacBook and MacBook Pro with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer
To reset the SMC on newer Mac portables with a battery you cannot remove
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

I am trying to download Adobe X1 Pro but get error message 413 header length too long - any ideas?

I am trying to download Adobe X1 Pro but get error message 413 header length too long - any ideas?

Hi Theresa ,
That's a browser error.
Clear your browser cache and cookies and try again.
Or use a different browser.
You may refer to the following link to download Acrobat 11.
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra

When trying to sign into the Itunes Store I get error message "Itunes store not available at this time- please try again later". I've updated everything and still can't get in. Any ideas??

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Send a PM(Private Message) to ATT Uverse Care.

When trying to install ios5 on my iphone, I get error message that there is a problem with backup, if I continue with update all data on my phone will deleted. I cancelled the update and phone is fine. Anyone know the cause?

When trying to install io5 on my iphone4 I get an error message during the updtae that there is a problem with backup and if I continue with the update, all the data will be deleted from my phone. I cancelled the update and my phone is fne. Has anyone else experience this? What is the cause/solution?
Yhanks!

DON'T DO IT! Read the threads ... there is a MAJOR problem with updating iPhones 3GS/4 to iOS 5.
Take it to the Apple store and ask them to do it.
I repeat: DON'T DO IT YOURSELF.
(Voice of experience.)

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If the problem persists after you reboot as suggested by Ralph:
Trouble connecting usually means interference, or another WiFi on the same channel.
If you have any cordless phones, keyboards, or cameras, check what frequency they use.
From a MAC or Windows machine you can see what channel each of the available networks are using. Make sure your network is on a channel nobody else nearby is also using.

My iPhone 3GS has stopped Ringing and only now Vibrates. Any ideas please to what the fault maybe or how I can get the ringing back. I've checked settings and all ok. The other day it did ring once then went to vibrate

Recently my iPhone 3GS has stopped ringing all of a sudden. I've checked the settings and nothing has been changed. I've also made sure the switch on the side is not on silent/vibrate too.
The other day it rang once then went to vibrate.
Anyone have any idea?
The phone is just over a year old too
Would be grateful for any help

Hi Baileyfour,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
There are two places where vibrations can be set.
One is the Settings > Sounds
The other area is Settings > Notifications
If you have an app set to Alert, it may have a vibration set for it.
iOS: Understanding Notifications
http://support.apple.com/kb/ht3576
Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
I hope this information helps ....
Have a great day!
- Judy

Got a new 4s today. there is no sound at all. not a whisper. there is with headphones but none without. ive tried everything i can think of, reset, fiddle with the sound settings etc but nothing. Any ideas please?

Got a new 4S today. It has no sound at all. not a whisper. there is with headphones but none without. its as if the speaker is not working. ive tried everything can think of, reset, fiddle with sound settings etc, checked ive got sound on and volume up. any ideas?

Check the mute switch. It is located just above the volume controls. If it is displaying orange, it is on, flip it in the other direction to turn it off.

HT201210 Trying to update IOS5.1. After almost completion error code pop up "unable to restore error (1)" I have tried all the posted solution. Can anyone enlighten me?

Can anyone help?

If you've tried all the posted solutions, then bring your phone into Apple for evaluation.

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Mail is now accessible on iMac.
However, can still not access mail on iPad or iPhone even though I've resynced them with iMac.
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Thanks

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I keep getting error msg 1015 when I tried to restore my iphone

I keep getting error msg 1015 when I try to restore my iphone, What can I do fix this issue

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

HT201210 trying to restore software on an iphone, however getting error msg (-1) mid-way through restoring. Any ideas please.

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