HT201210 trying to update my iphone 4 and I have tried to download update to no avail.

I have an iphone 4 and I am using itunes to download the update. I have tried to download the update multiple times at a few hours each and it just won't work. I have also tried to make sure firewalls aren't blocking it and I have changed the settings on my computer so that it won't sleep etc. This is driving me crazy!!!

It might help if you told us what happens when you try...
You say you've made sure firewalls aren't blocking anything. Make sure you disable your antivirus as well.  If you're using Kaspersky, you may have to completely remove it. It's especially bad about interfering with the process.

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