HT201210 trying to update my phone and it says cannot update due to unknow error any help
i was trying to update my iphone 4 and it says cannot update due to unknow error any help ?
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M.
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I am trying to install update on phone and it says computer timing out, how do I fix that
For me it worked when I switched the virus protection off while doing the installation. After you run the installation you then switch the virus protection back on.
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TS3694 im trying to update my phone and it says could not be restored an unknoen error why is this
im trying to update my phone and it says could not be restored an unknoen error why is this
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
HT201210 why can't I restore and it says software update server could not be contacted? Help Please
why can't I restore and it says software update server could not be contacted? Help Please
Most likely because the phone was jailbroken or hacked to unlock it.
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HT201210 trying to restore my phone and I get an -1 error - what is this?
I have not been ab;e to use my iphone since I updated the software. Tried restoring it a million and one times but get an error message -1. Can anyone help?
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Has the firmware been modified before you updated the iOS? If yes, this error could be a result of a jailbreak. -
Trying to update my iPhone and now i have to restore it... any help?!
i've just tried to update my phone to IOS 6.1 (the latest update) and now my iPhone 4S isn't recognised by iTunes and saying i need to restore it. help?! can't access my phone, its in 'connect to itunes mode', tried restarting both macbook pro and 4S, no luck.
i'm loathed to restore it as my last few back ups have been unsuccessful.
thank you!As for not wanting to restore, you don't have a choice. It's in recovery mode, which means anything that was on the phone is already gone.
Here's a support document on how to correct the problem wih iTunes not recognizing it: http://support.apple.com/kb/TS1591 -
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Unless you have a copy of a compatible version, you can't. You may want to ask the developer to make one available.
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I originally restored my phone after music and videos iTunes said had synced were not showing up on my phone - sorted that problem, now this.
This may sound dumb, but if you can't send or receive any texts at all, someone in another thread mentioned shutting down, taking out the SIM card, reinserting, and rebooting. If that doesn't work try putting the SIM in another phone then putting it back in the iPhone. If it still doesn't work ask the provider for a new SIM.
Also, I don't understand why iPhone doesn't allow MMS without data. MMS was DESIGNED to be sent as a text message and it works on regular "dumb" phones with no data. This is not new technology yet iPhone is purposely blocking it. That is ridiculous. You can see from the following table that this is what Apple wants:
http://support.apple.com/kb/TS2755
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Phone: IPhone 6
Version: 8.3
Carrier: verizon
Model: MG5Y2LL/A
I need help in figuring out why the phone will not appear as a device on any Mac computer.
Is it because of the fire vault? Recently I have been having issues with the fire vault.
Should i re-istall itunes?
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What are the exact error codes that are appearing when trying to update?
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