HT201210 trying to update my phone
I am trying to update my iphone and I keep recieving an error message telling me there is no connection to my phone's server.
Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs
Similar Messages
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I cant get my phone to update or back up to itunes. It keeps telling me to unplug and plug back in but it keeps saying the same thing over and over
error 3194
I can't update my phone and I AM using the latest update of Itunes AND have restarted computer and followed everything. I'm to the point of booking an app't with the genius bar because I'm finding apples instructions and this latest update to be a complete waste of time. -
HT201210 trying to update my phone and it says cannot update due to unknow error any help
i was trying to update my iphone 4 and it says cannot update due to unknow error any help ?
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
HT201210 trying to update my phone wiped my phone
i was updating my phone on the computer and all of a sudden there was no content on it
Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
.
Sorry, the terms of use here prohibit support for Beta software. Go to the iOS developer forum or use Gooogle.
Good luck. -
While trying to update my phone one photo is stopping the whole process and I've gone through all the online suggestions (check for updates,etc)
Verizon was having a problem on their end, perhaps a server down for some repair or updating. However you were already aware that there was an on-going problem in your own posting and you decided to continue on.I can understand you wanting this done and trying to save the $15.00 fee. However I would have waited a bit longer until the Verizon issue had been corrected. Yes it is frustrating but again you know in advance of a problem , I can understand that this is most upsetting for you but never try to perform any change when a problem is there and I also do not like to do business on a weekend with no live tech support available. I'm sure this will all work out for you if given some time. Sorry.
So I have been trying to change my phone number for a few days now and every single time I get this error message, before i even start, "The activity you are trying to perform is currently unavailable. Please try again later." -
I have a iphone 3G, I am trying to update my phone to the 4.2.1 update
I have an iphone 3G, and I am trying to update my phone to the 4.2.1 software, when I begin to update my phone it tells me that all the files have to be backed up on my computer first. The issue is my phone has been hooked up to my computer backing up my phone for 6 hours and still no update, in fact maybe 10% of my info from my phone is backed up after 6 hours???? So is it because my phone is so old or is it the number of apps??? I have updated my itunes and everything. How can I backup faster so I can update or will it just have to run its course, please HELP!!!
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137 -
I'm trying to update my phone to the ios7 and my phone keeps telling me I don't have enough available storage... The thing is I have deleted everything from my phone and I have nothing else to get rid of... So I need to know what to do
Check for 'others' in iTunes against your iPhone.
Restore from a previous backup to reclaim some of it.
Still want more, Restore in iTunes, setup as New. -
I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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I was trying to update my phone now is asking me to restore my phone, can I have some help please?
https://discussions.apple.com/message/18750831#18750831
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I tried to update my phone it would not let me do it then it said to restore it i tried that it said error 1611 has occured what does that mean
Error 1611:
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
** Copied from http://support.apple.com/kb/TS3694#error1611
Troubleshooting security software issues:
http://support.apple.com/kb/TS3125 -
I am trying to update my phone, but it tells me that I don't have enough storage. I have deleted almost all of my apps and purchased 15GB more storage, but it still tells me that I don't have enough storage?
Connect to iTune and "Check for Update" (tap to enalrge image)
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I am trying to update my phone to IOS 7 , But its giving me some trouble. I deleted all of my apps and all of the music off my phone , but its still telling me I don't have enough gigs . Please Help !
Try to sync after deleting a bunch of stuff, see if that clears up space.
If that doesn't work, then back up your device and then restore from that backup. That should do the trick. -
hello i am trying to update my phone . i am connecting it to itunes but it is giving error 3194 . can you help me resolve this problem please.
Hi ali hakim,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
This occurs when iTunes is unable to communicate with the update-and-restore server (gs.apple.com). This is most likely because it is being blocked, redirected, or interrupted by security software, hosts-file entries, or other third-party software.
Cheers,
- Judy
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