HT201210 Trying to update software on my IPAD2 to IOS6. Getting error message 1645. How do I resolve

Goes thru the update process and get error message 1645. How do I resolve this problem?

I tried doing both, I couldnt find either symantec or live update in applications or when I searched through finder. I went to the activity monitor and found symantec and quit the process but the next time i logged on to my computer, it came back. this is what the error message looks like
Thanks for trying!

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HT201210 Trying to update software on my IPAD2 to IOS6. Getting error message 1645. How do I resolve

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