HT201210 Unable to restore iPhone
My iPhone is saying that it cant be restoredbecuase of an unknown error (2001)...How do I fix this?
Try to follow below two ways to restore iPhone:
1) Connect your iPhone with computer using bluetooth or USB Cable.
>>Open iTunes
>>Go to "Storage"
>>Click on "Backup and Restore"
>>Wait for a moment.
Your contacts will be restored.
OR
2) Open iCloud.
>>Enter Apple id and password.
>>Go to Storage and Backup
>>From there Restore your contacts.
>>Close iCloud.
>>Restart iPhone.
You are done.
<Link Edited By Host>
Similar Messages
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HT201210 UNABLE TO RESTORE IPHONE 3
i m unable to restore iphone A1241 gettina an error
Try to follow below two ways to restore iPhone:
1) Connect your iPhone with computer using bluetooth or USB Cable.
>>Open iTunes
>>Go to "Storage"
>>Click on "Backup and Restore"
>>Wait for a moment.
Your contacts will be restored.
OR
2) Open iCloud.
>>Enter Apple id and password.
>>Go to Storage and Backup
>>From there Restore your contacts.
>>Close iCloud.
>>Restart iPhone.
You are done.
<Link Edited By Host> -
HT201210 Unable to restore iPhone 4S - iTunes server not responding
I have recently brought an iPhone 4S. First the Receiver stopped working, then the phone blacked out and started emitting heat.
It just got worse, when after a lengthy chat with the customer care (do they really ????) folks, decided to restore the iPhone from iTunes. I am receiving an error stating that the iTunes server is not responding and that I should try again later.
Please assist.
Thanks
AnandSounds to me like your computer is out of disk space. You're going to have to free up space on your hard drive before you can restore your phone.
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Email address hacked via iphone. iphone locked home screen displaying my email password! and has been reset. now unable to restore iphone, saying i do not have permission
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
HT4061 unable to restore iphone
Hi, I connected my iphone 4 to my computer to update and now receive an error on my computer "unable to restore iphone" and nothing on my phone works now. appreciate any help
For a Windows PC: iOS: Device not recognized in iTunes for Windows - Support - Apple
For a Mac: iOS: Device not recognized in iTunes for Mac OS X - Support - Apple -
TS3694 unable to restore iphone error code 3194 keeps coming up what do i do?
unable to restore iphone 4 - error code 3194 keeps coming up what do i do ?
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Unable to restore iPhone 5S with iOS 8.2 (Error -1)
Unable to restore iPhone 5S with iOS 8.2 (Error -1)
I tried to install previous versions 8.0 and 7.0.3, it returns another error.
I tried with iTunes 12.1.1.4 and 11.2
Even in DFU mode its giving the same error.Hey BBRemoshan,
Thanks for the question. If I understand correctly, you are trying to restore the iPhone and are getting errors. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
i am getting an error ...unable to restore iphone "iphone" unknown error ocurred (-1) and the iphone is stuck on itunes connection sign. any idea how i can restore factory setting it is ne iphone 3gs with ios 5
This is indicates a hardwre issue:
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device
Related errors: 1015, “The required resource can't be found.”
You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
Quit virtualization software
Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
Resolve specific iTunes update and restore errors -
i'm unable to restore iPhone after it was blocked mistakenly typing wrong pass code while the display was broken. please suggest how to restore.
Hello Zaiduzamaan,
Thanks for using Apple Support Communities.
If you have a message on your iPhone that it is disabled, then you will need to erase it by following any of the methods outlined in the article below.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
Alex H. -
Ater picking my iphone up from the store i returned home and tryed to sync it back with my computer. but with no luck.
I then tryed to restore the iphone and after 5mins of waiting an alert came up saying `unable to rstore iphone as it it in recovery mode`.
please help!!!!!!!http://support.apple.com/kb/ht2109
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Unable to restore iPhone. error code 21
I am unable to restore my iPhone through iTunes. I keep getting an error code 21 after trying recovery mode. please help, I've followed work around instructions on apple, but no luck. Also because the phone will not turn on I am unable to locate serial number for the device.
If you have tried the troubleshooting steps outlined in this article for Error 21 unsuccessfully, then you will need to contact Apple Support to get help:
Resolve specific iTunes update and restore errors
https://www.apple.com/support/contact/
Best of luck,
GB -
Unable to restore iphone 4s.Error message 2001.
hi
i updated my iphone 4s to ios8. Phone went off due to no battery, when i switch on, its rebooting over and over.Now i tried restoring the phone but the error message 2001 saying i am unable to restore.
Need some advice
Thank youiphone1 wrote:
I had the same problem. To fix it, I first tried a different computer and different USB cable. When the error still appeared on the different computer and different USB cable, I unplugged the USB cable from the iPhone, opened up the iPhone and disconnect the battery from the iPhone main logic board (three screws). I left it unplugged for a few hours. Plugged back in the battery connector and then restored in iTunes. Hope this works for you.
Um, no. Opening up the iPhone voids all support from Apple. Do not make recommendations on this forum that will violate Apple's policies or procedures. -
HT201210 trying to restore iphone 4 comes up with error -1 what to do
restoring an iphone 4 in iTunes comes up with error -1 what to do
Hi there Roger,
If you have as yet been unable to restore your phone, I would use the troubleshooting in the following article about that very subject, named:
Resolve iOS update and restore errors in iTunes
If the issue persists, you should use this section of the following article that mentions that exact error number, named:
Get help with iOS update and restore errors
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
HT201210 When I restore IPHONE 3GS, an unknown error occured (-1)?
When I restore IPHONE 3GS, an unknown error occured (-1).
Done anything. downloaded firmware. not worked. What to do? any one please tell?Hi there,
You may find the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
My iPhone 5s was displaying searching for network for a couple of days unexpectedly. I backed up the phone on iCloud and then tried to update to 7.1 but couldn't die to some error. Then I tried to update the phone from iTunes it failed showing error 3. Then I tried restoring it, same result unable to restore error 3. Please help!
Hi Karan239,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device
Related errors: 1015, “The required resource can't be found.”
You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
Quit virtualization software
Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
I hope this information helps ....
- Judy
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