HT201210 update to latest version 4.2 but unknown error occured (11)

install update to latest version 4.2 but unknown error occured (11)

The iphone "acer's iphone" could not be updated. An unknown error occured(11)
Message was edited by: N M Patel

Similar Messages

  • I'm trying to update the latest version of iTunes but my computer gives me an error saying to go to tools then download only and update manually. What do I do?

    I'm trying to update the latest version of iTunes but my computer gives me an error saying to go to tools then download only and update manually. What do I do?

    Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • I have not been able to access itunes store for over a week now.  I keep getting error -1202.  I have updated to latest version of itunes but problem still exists.  Any tips?

    I have not been able to access itunes store for over a week now.  I keep getting error -1202.  I have updated to latest version of itunes but problem still exists.  Any tips?

    See this one
    https://discussions.apple.com/thread/3742260?start=0&tstart=0

  • HT1414 When trying to update my apps I get the message, "unknown error occurred" any ideas?

    When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?

    I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
    Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
    Or this ... The old stand by....
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT201210 the iphone could not be restored. an unknown error occurred (1015).

    the iphone could not be restored. an unknown error occurred (1015).

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015.

  • HT201210 The iPad could not be restored - An unknown error occures (-1)

    Attempting to upate to iOS6 - update failed - messsage received was to restore the iPad - this process went as far as "restoring iPad firmware where it stopped and resulted in the message - "The iPad could not be restored - An unknown error occures (-1)" Went through all the recommended trouble shooting steops but the problem repeats each time.

    Well, I did not think much about Hardware Error (1) becuase it had never happened to me.  Well, over the weekend, I decided to upgrade my iPad 2 32gb Wifi-CDMA to iOS 7.0.6.  I first attempted this OTA, not just once, but several times.  The device would download the software, began the process, reboot and began to apply the update.  It would reach about 60 percent and fail.  After the failure, the iPad would recover and reload the current 7.0.4 iOS.  It would then inform me I had an update.  Each time, I would try to apply the update OTA.  Each time, it would fail.  So, I tried to  complete the update via iTunes.  Well, each time, the process would get to 60 percent and fail.  iTunes would produce an error 3014 or error 1.  Looking through the logs, the problem would fail loading the firmware, and more specifcally, isolated to the modem.  I eventually tried so many times, I bricked my iPad.  I had it in recorvery mode and could not get out of it.  I read through all of the forums and the stories about driving to Apple stores, visiting the Genius Bars, calling Apple Support etc.  They all resulted in the samething, a hardware error of some kind.  Since I have taken hundreds of these iPads apart and repaired them, I figured that this one would get a new set of batteries and a logic board.  But before I decided I would do that, I tried to update and restore using several different cables, tried a desktop computer, two windows laptops, and a macbook pro and a macbook air, of course all with the same result.  So, knowing that iPads are built case down and that all of the connectors are either vertical or horizontal and that most of the horizontal connections are ribbons, I decided to try reseating all of the vertical connectors.  Know, before you read on, I would like to add a disclaimer to not try this at home or even try it at all, but I will tell you, it worked. 
    I took the iPad and dropped it on floor 5 times.  I left the iPad in it's case and droped it on a very tight nap throw rug on top of a hardwood floor.  I dropped it from an elevation of about 3 to 4 feet.  I was hoping that the shock would compress all of the vertical connectors and give everything else a bump too. 
    Nothing broke, especially not the display or digitizer.  Once I picked up the iPad, I connected it directly to a computer, went to iTunes and clicked on the upgrade and restore option.  The iPad loaded 7.0.6 without any issue.  The iPad is running great and I have not had a problem out of it at all.
    I do not recommend you do this to your iPad, but reseating all of the vertical connectors worked for me and I recovered an iPad that would have otherwise been bricked until it was disassembled and repaired.

  • HT201210 the iphone could not be restored. an unknown error occurred (2)

    the iphone could not be restored. an unknown error occurred (2)

    From the article the question was posted from:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006            
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS1424 I keep getting a message saying, " the ipad software update server could not be contacted.  Unknown error occured (-23).  What can I do?

    I'm trying to restore my ipad, we forgot the passcode.  I get into iTunes, and click on the update and restore button.  After a minute I get a message that says, "the ipad software update server could not contacted. Unknown error occured (-23).  What can I do?

    Temporarily disable any security software on the computer and try again.

  • HT201210 Itunes wont let my iphone restore, an unknown error occured (2003). I only pressed restore button.

    Itunes wont let my iphone restore, an unknown error occured (2003). I only pressed restore button.

    Hey there Palmer
    How are you?
    Well, I have an iPod Classic, it gave me the error -1436 error and would not restore on iTunes.
    I did the following:
    My Boss (@work) has a fairly old iBook but it has OS-X, so I decided to give it a try and connected my iPod to it.
    The system showed a window telling me that the disk is not MAC formated and needs to be validated prior further action. Snce it is a Mac product, I thought "yeah, go ahead".
    It then opens the disk manager utility for the Mac and showed the disk. It's window has some tabs, one is to verify the disk, so I verified it. Guess what, it had some invalid clusters.
    Then I formatted the iPod to OS-X Plus file system (next tab to the right). After formating the iPod, I "ejected" the iPod and reconnected to my PC. The Windows iTunes found an iPod with Mac file system and asked me to restore it. As I clicked on the "restore" button, I crossed my fingers as this was the last resource I have.
    Finally, after the file extraction was done, it began to restore the iPod!!
    I'm so happy about being able to restore the iPod that I decided to share with all you guys this solution as it is the most usefull, in my opinion.
    Hope you can find someone with an iBook or a desktop Mac, so you can fix yours.
    If it works for you, make sure to share the tip!!
    Kind regards
    Salvador Rivera

  • After updating to latest version of itunes i get error -3212 when trying to connect to itunes store, says not connected to internet.  But internet status is ok and can use browser

    just updated to the latest version of itunes for windows.  i can't stream any of my radio stations and when i try to connect to the itunes store i get an error -3212 message saying i'm not connect to the internet, yet my browser works and my wireless status is ok.

    I also had this issue when one day itunes stopped working for me on windows 8...
    the error message I received first was: C:Programme files\common files\Apple\Apple Push service.dll is either not designed to run on windows or contains an error.
    followed by: ITunes not installed Error 7 (Windows error 193)
    Your response addressed how to fix this issue with earlier windows operating systems, but not for windows 8, so what ended up working for me was your advice applied a little differently. For anyone running windows 8 needing to know how to resolve this issue by repairing the Apple Application Support program, try following these simple steps - what a relief it was to have itunes working again after applying b noir's answer to the windows 8 operating system!
    1. Swipe in from the right edge of the screen, tap Settings, and then tap Control Panel.
    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Control Panel.)
    2. Click the Programs and Features icon.
    3. In the list of programs and features, find the Apple Application Support feature and click to select it.
    4.  In the gray title bar above it, click Repair.
    5. Approve the window prompts that follow until the repair has been completed.
    6. Relaunch iTunes.
    Hope this helps & good luck!

  • Itunes wont update to latest version - Comes up with "unknown component" error message! any ideas how to fix?

    Itunes wont sync with iPhone 4 as saying needs a newer version of iTunes, But iTunes wont update
    Is bringing up an error message
    Could not open Key
    Unknown components
    Any ideas of a fix?
    Thanks

    Try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • Indesing updated to latest version (10.0) but can't open file created yesterday.

    Created a file yesterday with Indesign. Wanted to continue work today but Indesign requests to update to 10.0. I updated allready I even created this file with this version with this edition of Indesign but can't open it anyway.
    - Alert shown is: Cannot open "[documentname]" because it was saved with a newer version of Adobe InDesign CC (10.0). You must use that version or later to open the file. To then enable it to be opened in this version, choose Save As InDesign CS4 or later, or export to IDML. -
    So to be clear; I created this document in this version of Indesign and it just doesn't open anymore although all possible updates are performed.
    Am really in need of some help since it is about two documents and I just lost work like this...
    Kind regards,
    Linda

    Aaaaaaahhhhh....FOUND IT!! The trick is to NOT use the alias-thumb in the dock, but to actually start up in the apps-folder where the Adobe Indesign 2014 edition is installed next to the 'old' edition.
    Wow. Not sure to feel stupid or to be angry... pffff...
    Back to work I say! (The best remedy...)

  • Prompted to update to latest version of iTunes but it comes up with a Microsoft C   visual error

    Prompted to update iTunes on my Laptop but it fails and comes up with a Microsoft C++ runtime error    R6034 then another error window with iTunes error 7 (Windows error 1114

    The requirement shoul be on the box the iphone came in.  they are also on the website
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later (free download from www.itunes.com/download)"

  • I have updated to latest version of Firefox but my start screen continues to display the "alert" message stating I am no longer protected and need to upgrade to latest version. Please advise

    As stated above

    Your UserAgent string in Firefox is messed up by something that you installed, and it looks like you are using Firefox 3.0.11. <br />
    [http://en.wikipedia.org/wiki/User_Agent]
    type '''about:config''' in the URL bar and hit Enter <br />
    ''If you see the warning, you can confirm that you want to access that page.'' <br />
    Filter = '''general.useragent.''' <br />
    Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br />
    Then restart Firefox

  • TS3212 When updating to latest version I get a 2324 error.

    When updating today I get a 2324 errror and have lost the itunes app

    Hi Helenak,
    You might try creating a new user acct with admin right and try installing Elements from there.
    This might help with the process:
    http://support.microsoft.com/kb/279783
    - Dave

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