HT201210 Very serious problem on iPhone 3GS and iTune

Although I have already followed all the instructions to restore the iPhone 3GS in the iTune, every time this error message displays, and the restore cannot be executed properly. Even if the restore can be completely executed, the phone always hangs for over a few hours.
I have approached Kowloon Tong Apple Store, Hong Kong twice to ask for the possibility of changing the damaged iPhone 3GS to iPhone 4GS and iPhone 5 by paying back the price difference.
However, I was very disappointed that NO policy of changing the iPhone 3GS to iPhone 4GS and iPhone 5 can be granted in all situations, because once after the products were sold, they cannot be replaced or returned. I have wasted a lot of money, but the money cannot be returned, or replaced to another better-quality iPhone. I still have to do a lot of school and employment projects.

Thanks for the reply!
I figured the problem would be with the security policies that our company uses regarding Exchange. I'll let them know about the problem and maybe they can remove the restriction concerning the camera on my iPhone.
Thank's a lot. If anyone has any other ideas about this problem, let me know. I think it will resolve itself when I talk to the IT-department.

Similar Messages

  • I have very strange problem with Iphone 3gs. Whenever it gets little hot or exposed to 30 degree temperature it losses signals (No service). Whenever it is cooled down the service is back. Please help!

    I have very strange problem with iphone 3gs. Whenever it gets little hot or exposed to 30 degree or above temperature it losses signals (No service). Whenever it is cooled down the service is back. Whenever I am using Skype or playing game for a while it losses carrier signals and wifi. When it is cooled down afer shutting down the carrier signals and wifi are back. It is for sure problem is with heating, but 30 degree tempeature in Oman is normal and some time it goes upto 50 degrees. I have noticed this has started after I started using substandard charger as I lost my original charger of the phone. Please help!! Thanx.

    The specifications define an operating range up to 35 degrees.

  • I am using an iphone 3Gs and Itunes won't allow me to restore it?!?! help me fix my black screen of death!

    Ok, I am trying to restore my iPhone 3Gs to 5.0.1 and when I do, it looks like it is going well until it says that is it preparing to restore, it keeps me stuck at that spinning bar and then after a while it gives me the error 1601 unknown error has occurred.  I have tried looking on Google for over 3 hours now trying to find the answer to my problem and sadly I cant find one, I am trying to restore my IPhone because earlier I was playing with it and it ran out of battery and I let it change and walked away form it, I came back 1 hour later and it was still at the boot logo of apple, I waited 2 hours and it did nothing, just stayed with the boot logo.  I then put it into DFU mode and it appears in iTunes as in DFU mode and can be restored but like I said above that it just gives me an error.  I have looked into Google and tried every way possible and found out that I may have the black screen of death.  If you have this problem and found a way other than getting a new iPhone, please contact me on this page because I am not in the mood to buy a new iPhone because this one has an expired warranty.
    Also i have tryed all the things in the error support page and nothing works, uninstalled itunes completely and did all that other stuff but still the same problem and i have not found a way to fix this.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Music issues with iphone 3gs and itunes

    I deleted a song from my library and computer but it wasn't removed from my iPhone 3GS, how do I get rid of it? I only have IOS 4.3.2 and don't want to download IOS 6 or jailbreak my iPhone. In addition, it was a ringtone that I downloaded and it isn't functionalling properly, but it also appears in my normal music among the other songs. I need to delete the song from both my ringtones and my songs, please help.

    Nevermind, I got it to work. I was trying it on a DRM protected file. Doing it with a non-DRM protected file worked fine and it showed up in the "Custom" section of the Ringtone page.
    If the ringtone file you purchased does not show up as a ringtone and you see it as a music file instead, you should be able to use a utility to strip the DRM info and then convert it into a ringtone (plenty of tutorials for doing this around the intertubes).

  • Problems with Iphone 3GS and IOS 6.1.3

    IOS 6.1.3 downloads and installs, when the phone restarts it wants to download the upgrade again.
    About shows that the phone is running IOS 6.1.2  
    I have downloaded the upgrade 3 times with same result.
    Restarted the phone manually to no avail.
    What's wrong ?

    Confirm 3GS can be upgraded to iOS 6.1.
    I was sitting on the sideline and finally upgraded ATT 3GS to iOS 6.1 last night as follows:
    1. Backup via iTunes to iMac
    2. Completed and exited iTune.
    3. Upgrade 3GS to iOS 6.1 via WiFi (not iTune)
    4. Follow on-screen iOS 6.1 Setup (just a few features to turn on/off)
    While I have only got a few hours on iOS 6.1 since I got up, iCloud, 3G and WiFiworking fine.
    Beware YouTube is gone for good.
    Good luck.

  • Podcast Order in iPhone 3Gs and iTunes?

    I'm not totally sure this is the place for it, but this appears to be a syncing problem. I've downloaded three podcasts which happen to be complete audio books, but are still classified as podcasts.
    In itunes, they are in the correct order, but on my phone they are reversed. The last chapter is first and so on. I just tried another sync and that didn't fix it. How can I change the order of the episodes on my iphone?

    I did some googling and found a procedure to turn the podcast into an audio book, but a simpler process was to put the podcast into a playlist and after doing that, it was automatically sorted correctly.

  • I have a 3GS and ITunes doesn't see it even though my computer does.

    I have an IPhone 3GS and Itunes no longer sees it even though my computer does. I have Itunes 10 can anyone help?

    Disable a/v software and turn off the Firewall.
    Disable antivirus software
    Turn Windows Firewall on or off
    iOS: Device not recognized in iTunes for Windows

  • HT201210 I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

    I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

    simply try doing a back up and restore
    when going thru the activation screen, select SET UP AS NEW and then test your device. if it is not shutting down then it could be 1 or more apps tht have been downloaded wch could be affecting the device
    you will then need to follow the process of eleimnation, meaning add 2 apps and then monitor your phone, if nothing happes then add another couple of them and then check
    good luck !!

  • Problems synching iPhone 3Gs with Address Book and Calender

    I have an iPhone 3Gs and have begun to notice that information is not being synched between Calender and the phone and Address Book and the phone. I now also have duplicate contacts for all contacts that were in my orginal iPhone before I upgraded. I suspect it has something to do with mobileme (which I don't subscribe to) and I have tried all the various synch options in iTunes. I know people have been having the problem and have solved theirs with the help of mobileme. How can I solve it without subscribing?

    Yes I have a similar problem.
    I lost all my contacts (today 23rd Mat 2011) on my 3G iPhone and the Address Book on my Mac Pro also.
    The contacts in my MS Outlook were intact  I run Outlook:Mac 2011.
    They have only just fixed the issue with the Calendar in this version 2 weeks ago an MS issue.
    I plugged in the iPhone last night to charge and synch and this morming the phone had no contacts and I had lost all the address Book I had some  group headings  (greyed out)
    It's almost like a plot to get Outlook users frustrated and make them switch but, Outlook is too good.
    Outlook:mac 2011 contacts does not synch with Mac address book

  • I am using Apple iphone 3gs and having a problem of no services after inserting sim card

    I am using Apple iphone 3gs and having a problem of no services after inserting sim card, how to resolve it?

    Follow this article below it will tell you step by step what to do.
    http://support.apple.com/kb/ts4429
    If you're still experiencing No Service, contact your carrier to check for any network or account issues that could cause these problem.

  • I have iphone 3gs and it keeps shut dowm by itself every two minutes idunno if this problem related to the battery life or what? please help me solve this problem

    i have iphone 3gs and it keeps shut dowm by itself every two minutes idunno if this problem related to the battery life or what? please help me solve this problem

    See Here for Device continually restarts...
    http://support.apple.com/kb/HT1808

  • IPhone 3GS and Nike+ Remote problems

    I've been using my Nike+ Sensor and Nike+ Remote watch with the iPhone 3GS and have noted problem. (I also have an 4th Gen Nano which works flawlessly with this kit)
    The fast forward and reverse buttons work to "skip" to the next song or podcast, but have lost the functionality to hold them down a FF through the song or podcast.
    Anyone else have these problems?

    The spoken feedback problem must be a bug. It happens to me sometimes and it can be fixed by either turning the phone off and back on or resetting it.

  • With my iPhone 3GS and iOS 6 no problem a home with my WLAN. But now with my new iPhone 5 and iOS 6 no access to my WLAN at home. What can I do?

    With my old iPhone 3GS and iOS 6 no problem a home with my WLAN. But now with my brand new iPhone 5 and iOS 6 no access to my WLAN at home. What can I do?

    check to see if there is a firmware update for your router. There are also lots of troubleshooting steps you can take in this article
    http://support.apple.com/kb/TS1398

  • I own an iphone 3gs and it just turns off when it wants, like when its loading something? does anyone know whats the problem?

    i own an iphone 3gs and it turns off when it wants even if the phone is 100% battery, its when the phone is loading something. does anyone know my problem

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT201210 I have the Iphone 3gs and it said update required and i needed to connect to itunes so i did al that and now everytime i go to restore everything it just says error and then i have to do it again?whats wrong with it?

    I have the Iphone 3gs and it said update required and i needed to connect to itunes so i did al that and now everytime i go to restore everything it just says error and then i have to do it again?whats wrong with it?

    Are you getting an error message number with your error message? If so, what number are you getting?

Maybe you are looking for

  • How to install Oracle9iAS and Oracle Portal

    Can anyone help me to install Oracle9iAS and Oracle Portal? In which order must they be installed? Are there important things to do before the isntalling? Or does anyone know where to find clear documentation for the installation? thanks

  • Is there a way to undelete files in solaris, either solaris 8 or solaris 10

    Hi Everyone, Want to check with you whether any option available to undelete a file in solaris8 or solaris10. Please let me know. Thanks everyone, Lakshmana Immidi.

  • Error code 9

    my ipad wouldn't respond so I put in recovery mode and i can't get out of recovery mode when i try to get recover the ipad shuts and I get an unknown error (9), does know if it can be recovered?

  • Invoice query report

    Hi B1 Experts Kindly help me.... I need A/R invoice query report which will give me the Daily, monthly and yearly total invoicing as on date in a single screen also without using XL reporter. I am using SAP B1 version 2005B PL36. Thx in advance. Roza

  • E75 Mail and Destinations

    Hello, Does anyone know how to set up Mail to use Destinations? Can't see it anywhere, I have to keep selecting WIFI at home and 3G out. I don't get any signal in my house. Cheers, Keiran.