HT201210 What does this mean? "This device isn't eligible for the requested build"

the phone and message part of my iphone went down today.  I tried to restore my contactes and this is what I got!

Can you get a Wi-Fi connection on your iPhone?
I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

Similar Messages

  • HT201442 why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"

    why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"

    Covered in this support article:
    http://support.apple.com/kb/ts4451
    Which, you used to get here. You need to read the article & go through the troubleshooting steps.

  • HT201210 the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod

    the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201210 Stuck in recovery mode, unable to restore. "This device isn't eligible for the requested build."

    "The iPad "___" could not be restored. This device isn't eligible for the requested build."
    I tried all the trouble shooting steps listed here, and none worked.
    http://support.apple.com/kb/TS1275
    Any help would be great!
    Edit: iTunes and my Mac OS are all running on the most up-to-date versions.
    Edit 2: FYI I already tried everything mentioned here, as well. Nothing worked.
    http://www.idownloadblog.com/2011/12/28/device-not-eligible-upgrade-restore-requ ested-build/

    Got it.
    For anyone else who may find this thread and has the same problem in the future, here's what I did.
    http://osxdaily.com/2011/11/03/fix-this-device-isnt-eligible-for-the-requested-b uild-error-in-itunes-when-updating-ios/
    In case that link stops working, what I did was I exited iTunes, and then manually edited my hosts. The process is this:
    Go to the hosts file. For Mac OS X this is located at: /etc/hosts or /private/etc/hosts and in Windows it is located at: c:\windows\system32\drivers\etc\hosts
    Open the hosts file with Administrative privileges so that changes can be made and saved (eg: sudo nano /etc/hosts)
    Look for a line that resembles something like this:
    74.208.10.249 gs.apple.com
    Put a # in front of that to comment it out, making it now look like this:
    # 74.208.10.249 gs.apple.com
    Save the hosts file (control + O)
    Flush DNS cache and restart iTunes
    Essentially, anything with a gs.apple.com address, put a # and a space in front of it. Then, AFTER that, I flushed my DNS cache. The article says to do that before, but I found doing it after manually editing the hosts was the only way to get it to work. Here's how:
    Quit out of iTunes and open the Terminal in OS X Lion, then type:
    dscacheutil -flushcache
    Then you should be good to go. Hope this takes you less time to fix than it did for me. Cheers!

  • 'This device isn't eligible for the requested build'/phone does not work

    On Mon 9/23:
    I selected "update to ios7" on my iphone 4s.
    After about 10 minutes it went to a black screen with a cord, arrow and iTunes logo.
    I plugged it into my computer and attempted to restore via iTunes.
    I received the error message 'This device isn't eligible for the requested build'
    ​After much researching​ on the internet for help, following suggested fixes, multiple restarts and attempts at restoring, I continue to receive the error message. 
    I decided to see if I could get another device to be recognized. 
    I plugged in my old iPhone 3G and it worked just fine.
    I do not know what to do.  Please help!

    Try this discussion...
    https://discussions.apple.com/message/21923053#21923053
    From the More Like This  section on the right

  • HT1414 I can't restore my iPhone 4S the iPhone "  " could not be restored. This device isn't eligible for the requested build. What I have to do?

    I can't restore my iPhone 4S the iPhone "  " could not be restored. This device isn't eligible for the requested build. What I have to do?

    You can also take a look at this information from this support document: http://support.apple.com/kb/TS3694
    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • What can I do if "This device isn't eligible for the requested build"

    I just tried to restore my iPod touch 4G using my OS X 10.5.8 MacNook Pro and I get the error "This device isn’t eligible for the requested build"
    What's going on here? I did restores previously and they worked. Why would this stop working?

    How to Fix iTunes Error 3194?
    How to solve iTunes error 3194 in 10 simple steps
    Try on another computer

  • I'm trying to update to 4.3.4 but its giving me "iphone could not be updated this device isn't eligible for the requested build" . . . i dont know what going on . . anyone ?

    i'm trying to update to 4.3.4 but its giving me "iphone could not be updated this device isn't eligible for the requested build" . . . i dont know what going on . . anyone ?

    SOLUTION FOR ALL.
    This works. Thanks. The best way to do this is through the terminal. Just do the following commands in terminal:
    Type sudo su
    Press enter
    Then enter your password and hit enter
    Type vi /etc/hosts
    Move your cursor with the down arrow to the line that has gs.apple.com without a # at the beginning of the line.
    Move cursor to the beginning of that line.
    Type i# then press the esc key.
    Type :wq
    Press enter
    Type exit
    Press enter
    Now you can quit out of the terminal application. This likely is a problem caused by Tiny Umbrella denying itunes communicating with the apple servers.

  • HT201210 The iphone could not be restored.This device isn't eligible for the requested build

    Can anyone help me in restoring my iPhone .
    1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
    2) I tried everything to came out of Recovery Mode loop but nothing worked.
    3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
    4) The latest iOS6 image is downloaded with iTunes version is 10.7.
    5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
    Any solution ?

    were you running a beta version of the software before updating?

  • HT201210 The iPad "My iPad" could not be updated. This device isn't eligible for the requested build.

    It says, 'The iPad "My iPad" could not be updated. This device isn't eligible for the requested build." I don't get an error number. It's an iPad 2.

    Have you tried following the troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694 ?

  • HT201210 This device isn't eligible for the requested build it say for iphone 5 when i try to update to 6.1.4

    I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?

    Hello gyawalip,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article outlines the 3194 error and steps that may lead to a potential resolution:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451
    Thanks,
    Matt M.

  • This device isn't eligible for the requested build. - wait, what...?!

    I just recently replaced my iPhone 3GS with a new iPhone 3GS after I had the first one stolen. But I haven't been able to update the software, and I have had it for about two months now. Whenever I try I get the following error "This device isn't eligible for the requested build". So I contacted my carrier thinking something was wrong with the phone they sent me, and was told to uninstall and then reinstall my iTunes, and that might work. So I tried. No success, since I have a MacBook (from 2010) it comes with iTunes which can't just be uninstalled. I did however update my OS to Lion, and have also udated iTunes to the newest version available. I don't see there is much else I can do, but I still get the same error message whenever I try to update my iPhone. I should also say that everytime I plug in my phone to sync with iTunes, the new update available window pops up, so there should be an update available for my iPhone.
    Thanks for any help you could provide me with.
    - Camilla

    http://ipadhelp.com/ipad-help/ipad-iphone-isnt-eligible-for-the-requested-build/

  • HT201210 iPhone 4s Restore: This device isn't eligible for the requested build.

    iPhone 4s Restore: This device isn't eligible for the requested build. Everything is up to date, no updates needed. Running Airport Extreme wireless, firewall is down, no security settings enabled. No other USB devices are plugged in. ***.

    Hi MarkMurphy,
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/ts4451
    This article is for your exact message and should be able to help you.
    Hope this helps,
    Mario

  • Iphone stuck in recovery mode and can't recover because "This device isn't eligible for the requested build"

    I have an iPhone 4S and it has been stuck in recovery mode for whatever reason. I have tried using data recovery software that can turn my phone to normal mode but when it tries all my phone does in turn off and then on again, back into recovery mode. I can't use iTunes to recover my phone because it won't let me do it without updating and recovering the iPhone. When I do this it gives me the error "This device isn't eligible for the requested build"
    Is there any other way I can restore my phone from backup without getting this error?

    https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
    Look for the thread with the green checkmark to find the answer to your question.

  • "this device isn't eligible for the requested build."

    I've just changed carrier and got a new sim card. My iphone 3gs will not work with my new sim because it is locked to my old carrier. I called my old carrier and they removed the lock from the phone and said all i had to do now was restore the phone and i'm good to go. I know the sim is not faulty because it works fine in my old iphone 3 which i am stuck using at the moment.
    When i try to restore my 3gs i get the error message: "...this device isn't eligible for the requested build."
    I've never had a problem before restoring an iphone, what gives? how do i fix this?
    thanks!!

    Can you get a Wi-Fi connection on your iPhone?
    I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
    When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

  • If i try to update i get all the time this device isn't eligible for the requested build..., if i try to update i get all the time this device isn't eligible for the requested build...

    resieving all the time this text ... with ipad iphone ???
    have newes software 10.7.2 and news itunes 10.5
    this device isn't eligible for the requested build
    what can i do ????

    Can you get a Wi-Fi connection on your iPhone?
    I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
    When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

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