HT201210 what is the error -1

MY phone has the connect to itunes icon on the screen and i did not back up my device before hand. My computer is telling me that i can not update my phone (error -1?) so i have to restore it. Which will delete EVERYTHING and i did not save anything before hand. HELP

Usually occurs on devices that have either been jailbroken or attempts have been made to downgrade the iOS.  You can try putting it in DFU mode to restore but you may not be able to fix it.  If you phone has been jailbroken we can't support you in these forums as it is against the terms of use.

Similar Messages

  • HT201210 what is the error 12 in itunes ?

    what is the error 12 in itunes ?

    There is some troubleshooting for 0cE8 error codes on this page, which you could you see if it helps fix it : http://support.apple.com/kb/TS3221

  • HT201210 what is the error code 1051 im trying to fix the iphone 3G it keeps telling me to conect to itunes it starts to install the gives me the error code

    what is the error code 1051 im trying to fix the iphone 3G it keeps telling me to conect to itunes it starts to install the gives me the error code

    I suspect you meant 1015, not 1051. You have a jailbroken phone. you can't get help here.

  • HT201210 what is the error 4014

    what is the error 4014

    Did you receive this error after installing the latest IOS? I had complete failure of my IPAD 2 about 1 week after installing IOS 7.0.2 and started receiving this error from iTunes when I would try to restore. I have called in for service and after about an hour of trying new processes we were unable to identify the problem so it was suggested to take it into an Apple store. After taking it to an apple store this past weekend the GENIUS rep ran the restore on my ipad and atleast received some response from it, but the restore failed resulting in the same error. The rep then claimed it was a hardware failure and I would need to replace the IPAD at discounted fee. Not feeling as if it is a hardware issue I am still dealing with the issue and working with a Sr. Advisor now and hopefully we can resolve the issue. May have a response for you tomorrow. I just find it funny how the s/w can identify the error but no one really knows what the error is.

  • HT201210 what is the error occurred 1015?

    what is the error occurred 1015?

    From the Community Ettiquette page found here.
    Post only technical support questions and answers, unless otherwise noted.
    Be polite, constructive and stay on topic.
    Search for questions similar to your own before submitting a new question to the community.
    Try the 1st and 3rd, I feel certain you'll find a solution.

  • HT201210 what is the error 1015

    what is the error 1015

    Has your iPhone ever been hacked or jailbroken?  This is a common symptom.

  • HT201210 what is the error 2003

    hi
    i need to know plz
    whay i could not finish the ripristin of my iphone 5
    cause of 2 errors.
    11 and 2003
    can any one help me plz ???

    Hello musti600
    There are a few things to try and I have provided an excerpt of what needs to be done. The article below will give provide explanation and troubleshooting steps.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/TS3694
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you're using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that doesn't resolve the issue, try the USB issue-resolution steps listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • HT201210 what is the error 0xE8000024 when restoring ipad with itunes in recovery mode

    Ipad locked up and I had to restore via recovery mode.  error 0xE8000024 popped up several times during the process as well as the autoplay dialog box.  Is this normal?

    There is some troubleshooting for 0cE8 error codes on this page, which you could you see if it helps fix it : http://support.apple.com/kb/TS3221

  • HT201210 What's the error 1009?

    When I download new application or I want update my applications I received error 1009what is that?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • HT201210 what is the error 1621

    not shure if it is the right operating system i havent used it for almost two years its a 5th gen ipod nano

    Try and force iPod into Recovery Mode:
    1. Turn off iPad
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPod
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT201210 what is the error 11

    when i try to restore i get error 11 and i have try more that 10 times and i get error 11 please respond i whant to know how can you solutionetid?

    Here you go:  http://lmgtfy.com/?q=iphone+error+11

  • HT1491 Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Hi Velvalee,
    While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
    Cheers!
    - Ari

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    I'm alright Jack....

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