HT201210 What is Unknown error 2001, iPhone could not be restored.

These error message is not listed in common issues for iPhone 4 trouble shooting. Does any one knows what is about, or any approach to solve this matter?

Close iTunes and unplug iphone
Search web and download the 2.2.1 ipsw file.
Go to device manager on PC and delete the USB option for Apple under the hardware options.
Reboot PC
Plug in iphone and wait for dreaded connection picture
hold power button and home button until apple logo appears
continue to hold home button and release power button until connection picture appears again
Your PC should now find the iphone in recovery mode
Now open iTunes and it will prompt you to restore
Hold the shift button on the keyboard and click the restore button at the same time
This will allow you to browse for the correct ipsw file
select the 2.2.1 file that you downloaded
your iphone will now restore
Once completed, you will need to resync
Now you are back to square one but at least have a phone that works
Now make an appt at the Genius Bar and make them update it for you
Mine is scheduled for next week

Similar Messages

  • Help - Unknown Error 2006 "iPhone could not be restored"

    Hi there - has anyone else been plagued with this? I tried to sync my iPhone 3G (less than a year old) and it wouldn't sync. I tried to restore it and it went partially through the process and bailed returning an error. I went to the discussion boards who recommended (not necessarily in this order) rebooting, using a different USB cable, a different computer, reinstalling iTunes, turning off Little Snitch, turning off Firewall, using an on-board USB port. Absolutely NOTHING worked and my phone is bricked. Now, despite everything all I get is "iPhone" could not be restored An unknown error occured (2006).
    Can anyone help?

    Close iTunes and unplug iphone
    Search web and download the 2.2.1 ipsw file.
    Go to device manager on PC and delete the USB option for Apple under the hardware options.
    Reboot PC
    Plug in iphone and wait for dreaded connection picture
    hold power button and home button until apple logo appears
    continue to hold home button and release power button until connection picture appears again
    Your PC should now find the iphone in recovery mode
    Now open iTunes and it will prompt you to restore
    Hold the shift button on the keyboard and click the restore button at the same time
    This will allow you to browse for the correct ipsw file
    select the 2.2.1 file that you downloaded
    your iphone will now restore
    Once completed, you will need to resync
    Now you are back to square one but at least have a phone that works
    Now make an appt at the Genius Bar and make them update it for you
    Mine is scheduled for next week

  • Iphone 4 Error - "The iPhone could not be restored. An unknown error occurred(1)."

    Hi iPhone experts...I need your valuable suggestion...
    My iphone 4 ios7 was having an censor issue...after fixing the censor issue...It's worked only for 4 hrs....after that it's came to Restore mode.
    While I am trying to restore ..throwing an error "The iPhone could not be restored. An unknown error occurred(1)."
    It's out of warranty.....
    1.) I would like to know if there was any Mother board issues?
    and also would like to know
    2.) without doing anything suddently why it's went to restore mode?
    3.) if that really a mother board issue, is it repairable(Location- Hyderabad-India)
    Thanks in advance for your help

    Try restoring it again. If it fails with the same error message, that pretty much always indicates a hardware failure. The phone will have to be replaced.

  • Hello i have an iphone 4 its stuck in the apple loop. when ever i unplug it from the computer it shuts down and when i plug it in it shows me on itunes its in recovery mood and every time i click restore i get this error the iPhone could not be restored.

    hello i have an iphone 4 its stuck in the apple loop. when ever i unplug it from the computer it shuts down and when i plug it in it shows me on itunes its in recovery mood and every time i click restore i get this error the iPhone could not be restored.an unknown error accurred (2001)

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error1

  • HT201210 How can I restore my 4s from recovery mode with itunes sign on? I keep getting an error saying "iphone could not be restored. an error has occured"

    Tried updating to iOs 6 on my 4S, now computer pops up error saying , can not restore iPhone due to error. I've tried restarting phone & computer, phone keeps going back to screen with iTunes sign & USB cord.

    my iphone5 having same problem

  • TS1424 when i try restore my iphone 3G, 8GiG, i get an error message, " iphone could not be restored, error 1015"

    hello:
    i have an ATT sim card in the phone, then i get this error message, Error 1015

    I got the same error as well, and what people say to me is that error 1015 is most likely caused when you have your phone hacked/unlocked unauthorized in other words like jail breaking or trying to downgrade or upgrade with means OTHER THAN  or not through upgrading through itunes or however appple authorized procedure

  • ERROR 1011 iPhone could not be restored message after 1.1.1 update

    Avoid update if you can (note - you CAN'T restore without updating so don't restore unless absolutely necessary). My phone is dead. An iTunes logo and cable icon appeared on the screen; two more restore attempts to no avail. Have been on hold to advanced tech support for 21 minutes....others must be having same problem. Anyone know what to do?? Thanks!

    I am having the exact same problem and tried everything from changing USB ports, restarting the Mac, and trying the update on a different computer. My phone is neither unlocked or hacked. Nothing worked so I called AppleCare and the case was escalated to a product specialist. They are sending me out a box so the phone can be repaired. I was told it would be about a 3 day turnaround from the time they received the phone. They offered a loaner phone for $29, but it wasn't going to be here until Monday, so I turned it down. I tried the SIM card from the iPhone in my old phone and it worked just fine despite what the AppleCare rep said. They didn't have me try anything over the phone to fix the problem, so I would guess they most be aware that there is a problem with this update.
    It just seems strange to me that it works for some folks and not for others.

  • The iphone could not be restored an unknown error occurred 1013 ATTt iPhone

    AT&T iPhone 4
    Last night when I plugged my phone in to iTunes, it told me I needed to update my phone. So I tried to do it. Then it said I need to restore it. So I pressed the "restore button". After several minutes, I get a pop-up error box stating "the iphone "iPhone" could not be restored an unknown error occurred 1013". I've read other discussions with the same issue, but none of the solutions work.
    Please help.

    Exact same thing happened to me. I took it to a local Apple Store and they told me the port was corroded and so they replaced the phone. I took the phone back home, plugged it into itunes, told it to restore my old contacts, and BOOM same error. Iphone could not be restored an unknown error occurred 1013.
    Seeing as how the nearest Apple Store is a two hour round trip from here, I'm very upset. What is up with this last update?

  • TS3694 the iphone could not be restored. an unknown error occurred

    iphone4g 16 error
    the iphone could not be restored. an unknown error occurred(-1)

    That error is from jailbreaking your phone.  It's now unfixable.

  • The iphone could not be restored an unknown error occurred 6

    HI,
    I have new Iphone 6 Plus and I was trying to  upgrade the software from 8.1.3 to 8.3.
    but while updating the phone it always give this error
    "the iphone could not be restored an unknown error occurred 6"
    i already tried by adding/removing  the line in HOsts file.
    Thanks & Regards
    Jagjit Singh Chawla

    Did you check your security software settings as well?
    Resolve issues between iTunes and third-party security software - Apple Support
    Can you try to connect to another computer?

  • TS3694 What is this?  The iPhone "iPhone" could not be restored. An unknown error occurred (2001).

    What is this?  The iPhone "iPhone" could not be restored. An unknown error occurred (2001).
    how can i restore my iPhone?

    http://support.apple.com/kb/TS3694#2009

  • HT201210 My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

    My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

    This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

  • HT201210 I did everything on the list above, and am still getting the "...iPhone could not be restored. An unknown error occurred (-1). Now what?

    Tried to run the iPhone update on my iPhone 4. After an interminable amount of time (4+ hours) the screen remained black. I unplugged it from the computer. Still black (as if off). I hit the round button twice, and got the USB > iTunes image on the screen. When I plugged it in, it said I had to restore it. (why??) So, I gave up and hit "restore." Two hours later, got an error message, "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I hit "more information" and went through the list of things to do, did them all. Then ran Restore again and got the same message.
    Now what? Helpful info would be much appreciated.

    Same problem...Your iDevice needs a Service

  • HT201210 My Iphone has gone in to recovery mode every time I try to recover it states a message "The iphone "iphone' could not be restored. An unknown error occurred (2001)

    My Iphone has gone in to recovery mode every time I try to recover it states a message "The iphone "iphone' could not be restored. An unknown error occurred (2001)

    http://support.apple.com/kb/ts3694#error2001
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • HT201210 Hi All,  Just had my iphone repaired after dropping it in a puddle but it won't now connect with iTunes. It says the iphone "iphone" could not be restored. An unknown error occurred (23).   Any thoughts on what is wrong with it?

    Hi All,  Just had my iphone repaired after dropping it in a puddle but it won't now connect with iTunes. It says the iphone "iphone" could not be restored. An unknown error occurred (23).   Any thoughts on what is wrong with it?

    https://discussions.apple.com/message/22965383#22965383
    https://discussions.apple.com/thread/4012266?tstart=0

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