HT201210 when i did the new update my ipod does not work the screen is now white

when i did the new update my ipod will not turn on the screen gets lines then turns white or blue or green with lines what do i do to fix it???

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • Since i have down loaded the new software my wifi does not work I have been to a apple store and they said it is a hard ware issue I do believe it is not my fault has the wifi workded before cheers Ben..

    Since I have down loaded the new software my wifi does not work. I have been to a apple store and they said its a hardware issue. My phone was fine before the down load.

    What is your technical support question for these user to user technical support forums?

  • When posting to a forum the new version of Firefox does not show the post. When I start up IE and go to the forum there is the post. However Firefox 4 will not show the post. How can I fix this issue?

    Recently I upgraded to Firefox 4. I frequent various forums where I post advise on various subjects. I am finding that version 4 is showing the threads in the forums, allowing me to log in and to post. However the posts as sent in are not coming up at all, even if I get out and return, the page is not "refreshed."

    this is a follow up from the profane post earlier....
    i have done this twice in two other posts..
    here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
    the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
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    so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
    so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

  • After I installed the new Apple OS Firefox does not work.

    After installing latest version of Apple OS when trying to launch firefox it gives me a security message and then won't load anything. I opened a test account and loaded firefox and it worked perfectly.

    I also have a problematic Stickies application 7.0.  I am using Mac OS 10.6.8, and there is no updated version on my Mac anywhere.  I went to the Applications Folder as you suggested, but the same version 7.0 is there.  How can I get an updated Stickies program, or is this the highest available version for my OS 10.6.8?

  • The new firefox 4 upgrade does not work correctly, how can I downloand 3.6?

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  • The new update for iTunes is not working

    so i tried to open the imovie app but instead it brought me to the app store and showed me that i needed to update itunes.  I did the update and it restarted my computer but the i movie ico is still biring ing me to the app store and it is still telling me that is need to update itunes.  please help

    What do you mean? More info on what you are experiencing, please. We can't see your Mac screen...
    GB

  • TS3217 Wher's my water has stopped working. We have both the free and paid versions on the IPAD2 and the paid version stopped working suddenly. I updated both the free and paid versions and the IOS and it still does not work(the free version works).

    Where's my water suddenly stopped working. We have both the free and paid version installed and the free one works. The paid version fails during initilazation. Bothe have been updated from Itunes and the IPAD was rebooted. My wife playes it every day and yesterday it failed to run, any suggestions?

    Are they apps?
    See:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up              
    Restore to factory settings/new iPod/iPad
    BTW this is the iPod touch forum

  • HT4623 HI, i am using I POD 3rd generatin with OS 3.1.3.  I am not able to update the new IOS and i could not found the update button in my POD.  Pleaese help me how do that.  regards

    Dear Friends,
    I am using IPOD touch 3rd generation with OS 3.1.3 (7E18) (Model MA623LL), i am not able to upgrade the IOS.  My IPOD does not have the software update button.
    Please help me how to upgrade the IOS for this version i could not able to download the games and new features.
    Please guide me.
    regards
    Nagaraju T
    [email protected]

    You iPod, model MA623LL , is a 1G iPod and those can only go to iOS 3.1.3
    Identifying iPod models

  • IS the new update for iPod mini too?

    I just downloaded the new update and it's not working for my iPod mini--is this supposed to be just for the new iPod- nano?

    IPod Updater 2005-09-06 contains the same software versions as iPod Updater 2005-06-26 for all other iPod models beside the nano.
    So, there's nothing new for you in it.
    Matt

  • Why the iphone4 during a call does not keep the 3G?

    why the iphone4 during a call does not keep the 3G?
    I meet a lot of 3G signal when a call signal disappears 3G! I read the manuals and anything I find the problem! I do so with other brands and other cell does not, the same goes when I receive a call!

    Oniplay wrote:
    I tried to restart, the problem still remains.
    Make sure you do a reset, not a restart. Press and hold both buttons, ignore the "slide to turn off" message and let go of the buttons after the Apple logo shows up on the screen.
    If you did that and it did not bring any change, try to set it up as new device, as explained in this article:
    How to back up your data and set up as a new device
    If it does not work the first time, try not to use the backup afterwards in a second attempt, in case it contains corrupt data.
    If still no luck, get it serviced:
    Apple - Support - Service Answer Center

  • After the new update my ipad4 will not do a full recharge even when turned off overnight and the battery goes flat it 2 hours  it is driving me crazy as I had to stop all apps but still not helping

    After the new update my ipad4 will not do a full recharge even when turned off overnight and the battery goes flat it 2 hours  it is driving me crazy as I had to stop all apps but still not helping but my iPhone 5 is great no troubles at all HELP

    Do you place the ipod in the dock during the night? I did this once and the other day the battery was almost empty because it kept on playing after it rested in the dock.
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    and http://www.apple.com/support/ipod/service/battery/

  • HT201210 I downloaded the latest update to itunes.  I am now getting a message that my ipod is on recovery mode and needs to be restored.  When I click to restore, it says it does not recognize the device.

    I downloaded the latest version of itunes.  I am now getting the message that my ipod is in recovery and needs to be restored.  When I click to restore, it says it does not recognize this device.  Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon.  All was working fine before the download!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I tried to rename a file, it gave me an error message (can't remember the number - 43??) and then the file disappeared from the original folder. When I do a search, the file comes up under the new name, but it does not show a path, and even though preview

    I tried to rename a file, it gave me an error message (can't remember the number - 43??) and then the file disappeared from the original folder. When I do a search, the file comes up under the new name, but it does not show a path, and even though preview shows the contents, I can't open the document (Powerpoint) and I can't move the document. I tried "Copy" and paste but it doesn't work. I tried "Share" with Airdrop and iChat, but the file is inaccessible. When i try to rename the file, it says the filename is too long.
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  • I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is  2010and does not read my camera,  I went out and downloaded the new one and it does not link to adobe photoshop cs5

    I have moved my Photoshop CS5 to my traveling computer,a Surface Pro 3.  I have photoshop loaded but in trying to look at raw images it says my camera raw does not support the sony alpha 65 which is what I have.  I went out and tried to download the newest raw version and even went out and did a zipfile download and it will not update my current version.  What should I do

    I have 6.0.  Tried to download newest verion and it will not download.  Went out and then downloaded a zipfile and it still will not download, thus cannot look at my raw pictures.
    Thanks, John
    m: gener7 
    Sent: Thursday, December 11, 2014 6:01 PM
    To: JOHN STAHLY
    Subject:  I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is  2010and does not read my camera,  I went out and downloaded the new one and it does not link to adobe photoshop cs5
    I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is  2010and does not read my camera,  I went out and downloaded the new one and it does not link to adobe photoshop cs5
    created by gener7 <https://forums.adobe.com/people/gener7>  in Photoshop General Discussion - View the full discussion <https://forums.adobe.com/message/7007148#7007148>

  • I am setting up a new iTunes account and do not have a credit card.  When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?

    I am setting up a new iTunes account and do not have a credit card.  When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?

    How did you create it ? There are instructions on this page for creating a new account (the instructions won't work with existing existing account) without giving credt card details : http://support.apple.com/kb/HT2534
    e.g. if currently logged into an account then log of it, then find a free app in the store, click on its free 'price', and you should then be able to create a new account during the 'buying' process and get 'none' as an option on the payments screen

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