HT201210 When I plug in my iPod touch 5th generation the small battery in the top right hand corner shows the charged sign. The big battery that shows up in the middle still shows it is charging. I've already been 2 the apple store & it didn't help any. A

When I plug in my iPod touch 5th generation the small battery in the top right hand corner shows the charged sign. The big battery that shows up in the middle still shows it is charging. I've already been 2 the apple store & it didn't help any. Any ideas?

She restarted it or something. I don't know the exact process but she said don't worry the only thing you'll lose is your background. But I took a picture of the screen when it is charging so I have proof

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  • When i plug in my ipod touch 4th generation i go to itunes and a message pops up that says"this ipod cannot be used because the apple mobile device service is not started". but my ipod came to the connect to itunes screen

    i can not get my ipod to get out of the connect to itunes page , and when i plug it in it says itunes mobile device system is not setup

    From what I know from troubleshooting all sorts of screwed-up PC devices, you should try the following steps (I have assumed you didn't try any of them, so plz don't take offence for some "basics"):
    1) Updating the iTunes on your PC, or if it's already the latest, see if you can find the individual install package of "Apple Mobile Device Support" by using Window's Search (the package should be "AppleMobileDeviceSupport.msi") and reinstall it (Uninstall the existed one first). If you can't find the individual package, I think you may find a downloadable one online, or if you want to simply the process, just reinstall the whole iTunes.
    2) If problem remains, check if there's any "application/service monitoring function" on your anti-virus/spyware program, and find if "Apple Mobile Device Support" is on its "blocked list", remove this entry when you find it.
    3) Check if there's any "Registry" clean-up software/function in a software, or whether you've altered any apple-related or unknown registry entries. If it's a yes, see if you can find the most recent Registry backup before the iPod connection problem occured. In the case you do not have any backup (Make sure! Almost every Registry clean-up software would back-up Registry before any cleaning process. You can find them in this software's directory), simply use the "system restore" program of Windows to restore your computer to the latest point when iPod's connection with PC was still functioning.
    Since we can't find any problems with "Apple Moblie Device Support" from above steps, let's refocus to the hardware part:
    4) Restore the "setting part" to default on you iPod, if you don't want to wipe clean your setting now, try below steps first.
    1) Plug in your iPod to other USB port, if it doesn't work, try plug in other devices to check if there's any problem with your USB ports or USB's drivers on PC. (If there is, try 'roll back' the USB driver's version by entering to its 'property' on right-clicked menu, if still doesn't work, maybe the USB ports are broken-down)
    6) Go over the steps and check if you've tried everything. The latest choice I'd advise is to check if you can find another "USB cable" for iPod and plug-in so you'd know if the original is broken.
    Well, that's about all I can think of. Good luck and post your questions if you need any clear-up.

  • When I turn on my iPod Touch 5th generation, half of the screen has vertical white lines and it is irresponsive to the touch... is there anyway this can be fixed because this is my third time in the last 4 months I have had problems with Apple.

    The screen looks completely normal besides the vertical white lines on the right hand side of the screen, as the "slide to unlock" is lighting up and the time and date are changing, but the screen is unresponsive. After several problems with Apple in the last few months (and two defective iPods including this one and one iPhone), I really don't want to go through the whole process of bringing it in or getting a new one entirely. It would greatly help if someone knows a solution, even if that would require completely resetting the iPod to factory settings, as I have had is synced to iTunes before. It would be greatly appreciated if someone could help. Thanks.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seems like a bad digitizer or connection or logic board.
      Apple Retail Store - Genius Bar

  • When will I receive my iPod Touch 5th generation?

    I pre-ordered my daughter a iPod Touch on september 29th for her birthday on october 14th, but the dispatch date just says October, does anyone know the specific date? I really want to have it before her birthday if possible.

    See this previous discussion:
    https://discussions.apple.com/thread/4384899?tstart=0

  • When i plug in my ipod touch to charge it starts with the battery with the little bolt under it then it goes to the apple logo screen and after a while it flashes white and just shuts off and restarts the process. Whats wrong and how do i fix it?

    when i plug in my ipod touch it goes to the battery witht he bolt under it the goes to the apple logo screen and after a while it will flash white like its trying to go to the lock screen but just restarts and restarts the process and keeps doing it. What should i do? Is there any way to fix it?

    See if you missed anything here:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have and ipod touch 5th generation and it died but when i plug it up it wont charge or turn on. what do i have to do to get it to work?

    i have an iPod touch 5th generation and it died but when i plug it up it wont charge or turn on. what do i have to do to get it to work?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • When i plug in my ipod touch (8gb, 3rd generation) it doesn't turn on and the apple logo flashes on and off. how can i stop it and turn on my ipod??????

    when i plug in my ipod touch (8gb, 3rd generation) it doesn't turn on and the apple logo flashes on and off. before this it wouldn't turn on unless it was plugged in.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My iPod touch 5th generation isn't working. I plugged it in last night to charge and now its not turning on or responding to anything.

    My iPod touch 5th generation isn't working. I plugged it in last night to charge and now its not turning on or responding to anything.  It used to do this thing where it would freeze when it was 100% charged and plugged in and I was using it.  I'd just unplug it, restart it (home button and top button) and then it would be fine.  That had happened like 5 hours prior to me plugging it in again and then it going totally blank.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!

    I bought my iPod Touch 5th Generation a couple months back and it has been working beautifully. I loved the new design, features, color choices, etc. However, just a couple days ago, my iPod has been acting up. I turned it off one night with a FULL battery (I usually turn it off when I'm not using it) and when I turned it back on in the morning, half the battery was gone. Originally, I assumed that maybe I just didn't swipe to turn it off right. WRONG. I charged it up, used it, and turned it off again for the night. When I turned it on the next day, the battery was practically gone. I tried not to panic, so I just restored the iPod to its original settings. I erased EVERYTHING. Then I charged it for a good six hours. The problem didn't go away.
    This isn't a cheap device. I'm sure you guys know that. The only reason why I think this could be happening could be because of the new iOS 6.1.2 update. I updated my iPod about a week or so ago. And now I'm having this serious problem? That is the ONLY possibility I could think of. And this thing is brand new. I treat it like it is made of glass. Literally. I'm so meticulous when it comes to my things.
    So can someone please help me try to fix this problem? I still have a warranty and the iPod is under a year old. To replace the battery now is ridiculous. It's brand new. I didn't pay hundreds of dollars for my iPod to croak on me after using it for a couple of months.
    Any help would be much appreciated. Thank you so much!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • When I plug in my ipod touch my computer frezzes

    When I plug in my ipod touch 4th gen to my computer the computer frezzes.  This is a new one.  I have 2 others and an iphone all of which plug into itunes and the computer without a problem.  Any ideas how to remedy the problem?

    - Did it sync/connect to the computer before with no problem?
    - Are yo using the same cable that works with the other devices?
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - If still probolem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem with the iPod
    Apple Retail Store - Genius Bar

  • When I plug in my Ipod touch to my computer a warning appears "The program cant start because MSVCR80.dll is missing."  I can not access my Itunes library.  Also, an "error 7 Windows error 126" appears as well.  Any ideas?

    When I plug in my Ipod Touch to my computer I can not access my Itunes library.  The following message appears "The program cant start because MSVCR80.dll is missing."  Also, another message appears as well - "Error 7  Windows error 126" as well as APSDaemon.exe.
    I have NO IDEA what the heck to do.
    Any ideas?
    Thanks!

    Issues installing iTunes or QuickTime for Windows
    solving MSVCR80
    iTunes 11.1.4 for Windows: Unable to install or open
    Troubleshooting issues with iTunes for Windows updates

  • When I plugged in my ipod touch initially the computor recognised the IPOd and said it was syc'ing, then the IPOd shut down and tried to restore got error code 6. what do I do now?

    when I plugged in my ipod touch 4 into my computor - itunes, it initially started to sync then it said it couldnt restore. my ipod is now blank!! have i lost everything?( it came up with error 6) what do i do now?

    Error 6: All of the steps in this article apply to this issue. Following Troubleshooting security software frequently resolves this error. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Above from:
    http://support.apple.com/kb/TS3694

  • ''Well When i plug in my ipod touch the battery life is low..i let it sit a wyhle.And it starts up to the apple logo and it stay there some time then it restartsback over to the very low battery and repeat(Over&Over)?

    ''Well When i plug in my ipod touch the battery life is low..i let it sit a wyhle.And it starts up to the apple logo and it stay there some time then it restartsback over to the very low battery and repeat(Over&Over)

    Can you reset the device by holding the sleep and home button until the Apple logo comes back again?
    If this does not work, try to connect in recovery mode, explained here: iOS: Unable to restore

  • I just updated my iTunes to 10.5 and now when I plug in my iPod touch and iPad it won't sync or even recognize them.

    I just updated my iTunes to 10.5 and now when I plug in my iPod touch and iPad it won't sync or even recognize them? Help!

    having the same problem, my wifes is just fin and mine is invisible

  • When I plug in my iPod touch 4G it keeps saying no new pictures of videos are found and it wont let me upload anything,what does this mean?

    When I plug in my Ipod touch 4G to my computer, this thing pops up saying no new pictures of videos can be found. How can I fix this? I want to upload my pictures and videos, I need help!!

    iOS: Importing personal photos and videos from iOS devices to your computer
    Are there photos/videos in your iPod's Camera Roll album?
    Also try go to My Computer>iPod>DCIM folder

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