HT201210 When I try to backup my iphone it tells me it can't find it
When I try to backup my iphone it tells me it failed because my iphone can't be found. Anyone know why? It's plugged into my computer.
also, if that doesnt work.. go to this previous post.. https://discussions.apple.com/thread/5017964?start=0&tstart=0
Similar Messages
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i am getting an "error -5000" message when I try to backup my iphone 4 to itunes. Any ideas what this means?
Take a look at this link, http://support.apple.com/kb/ts1424
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when I try to backup my iphone I don't get an option to do so when I control click on my iphone in itunes only eject and restore is there any other way to turn on the backup function?
See Here...
How to BackUp
http://support.apple.com/kb/ht1766
Troubleshooting Backup Issues
http://support.apple.com/kb/ts2529 -
When i try to backup my iPod - says that "my computer can't save backup"
when i try to backup my iPod - says that "my computer can't save backup"
See iTunes: "Backup could not be saved on the computer" alert message, http://support.apple.com/kb/ts2529
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How do I complete uninstalling itunes? when I try installing i get an error message saying it can't find the path ,itunes64.msi missing
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
tt2 -
I had to get a new ipod....they said I just needed to plug it in and sync to my itunes.. I get an error 1413 when I try to follow the instructions to restore. I can't find any information on error 1413, what does this mean?
Now it keeps saying that it is restored but there is still no music or video on it. And a new error is coming up that says "We could not complete your iTunes store request.The iTunes Store is temporarily unavailable. Please try again later."
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When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. My iPhone needs a software update but it won't let me do that until my phone is backed up! I have authorised my computer and tried disconnecting my phone from the computer, but nothing is working. Help please?!
I was receiving the same message. I had to uncheck the box that allowed me to sync my phone to my computer (PC) via wi-fi. After that, I have not had any problems. I am speculating that this issue is probably related to the wi-fi problems people are experiencing with iOS 6.
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My iPhone was stuck in a boot loop so I got it repaired and back to factory settings. However, when I try to activate my phone it comes up with an error message saying it cannot perform my activation at the moment and to try again later or to contact customer care. Could you please help me as to what to do. Thank you.
Where exactly did you get the phone? That's usually an indication that it was jailbroken or hacked to unlock it instead of having it unlocked through official means.
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Hi guys, When I try to update my iphone4s to the latest software on itunes via my MacBook a message displays a message: 'This iPhone "Seans iphone" cannot be updated at this time because the iphone software update server could not be contacted or is temporarily unavailable'. This has happened a few time s now. I have look through the FAQ's but no luck. Can someon help? Cheers
Try posting to the correct forum.
This is the iPhone for the Enterprise forum... there is nothing about the issue that appears to apply to using an iPhone in an Enterprise (corporate) environment.
Try posting to the iTunes for the Mac forum. -
I have ITunes installed on my PC which runs Windows Vista in support of my IPad. When I try to install the update for ITunes 10.7 version, it says it can't find the "itunes64.msi" file. How do I correct this, or where can I find a download for the itunes64.msi file?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I open a bookmark a box pops up that says "What should firefox do with this file? "open with Internet Explorer? When I browse I can't find firefox to change to. Last week this book mark worked perfectly.
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the ''Safe mode'' start window.
You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit") -
When i try and install the latest update via the Wizard I get as far as setup type when it tells me that Firefox must be closed to proceed with installation - even though that window is the only thing open on the PC. I've never had any issues with installing updates before, any ideas?
Read through this: https://discussions.apple.com/docs/DOC-4055
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Why do i keep getting an error message when i try to backup my iphone 4
My iphone 4 will not back up, keep getting message "backup was not able to save to computer" i have reconfigured my anti virus and uninstalled and reinstalled itunes. Can anyone help me?
I'd try the following document with that one:
iTunes: "Backup could not be saved on the computer" alert message -
Good Evening, I have just purchased a Macbook Pro, and have downloaded two SD cards of a trip to USA and Canada last September. One via Lightrooom 4 and the other via iPhoto. I tried to import the SD card via iPhoto into Lightroom 4 but could not find it. I tried to find this "folder"? via other means with no success. however when I open iPhoto, there it is, so it must be on the Hard Drive somwhere??? I am new to Apple having decided to jump ship from Windows. Would be grateful for any help.
iPhoto is a - like Lightroom - Photo Manager. It's a database. Like any db to get data out you have to export it.
File -> Export
and in this case set the Kind to Original.
iPhoto is a $15 app, LR is somewhat more expensive. As they both want to manage the photos there's no good usage scenario where you use both. Pick one horse and ride, essentially.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue. -
Dear Apple-
Why do you not ship to APO? Is your contract with FEDEX really so restrictive that you cannot ship repairs to soldiers in Afghanistan? Seriously? I should have bought a Zune.
The sleep/wake button is pathetically cheap on the 6G Nano. This is probably my 7th iPod and I have to come to expect something of higher standard from a company like Apple.
So how do we resolve my broken sleep/wake button? Who knows! Apple won't ship to APO..."Apple" does not visit these forums. These are user-to-user forums where everyday folk post questions and offer answers to each other.
Post your complaints in the Product Feedback area.
AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)
http://www.apple.com/usergroupsUser Groups
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