HT201210 When I try to update message says not connected to Internet when it is
Hi,
I am trying to download an iOS 5 for my iPad. It keeps telling me that I am not connected to the Internet when I am connected. How do I manually download the newer updates to my iPad?
We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation.
Similar Messages
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I got an ipad 2 today. Already have an ipad 1 and gateway laptop. Have wireless internet with windstream. I have internet connection on ipad 1 and laptop, but can't connect to internet on ipad2. It says i'm connected, but when accessing Safari, it says not connected to internet. Tried unplugging router and resetting already, still not working. Thanks for the help.
Thank you for your response.
I did try turning off the firewall, and reducing all the security levels to a minimum (under Control Panel>Internet Options). Also, I'm using a direct cable from my m/c to the Airport Extreme. But nothing helps. Due to the usage pattern in my family, using the MacBook for configuring the network is not optimal, hence my struggle to do it on my Windows desktop. But if that is the only way to go I suppose I'll have to.
Subsequent to posting my query, I discovered that Apple had not singled me out, and many others with a Win OS face this problem, too. I would have thought Apple would do a proper job of testing before putting up the Windows version of Airport Utlity on their site.
But thanks again. Much appreciate it. -
Downloading update for iphoto error message saying not connected to internet
Been trying to download update for iPhoto and stops downloading after about 5 minutes saying I am not connected to internet. Using Snow Leopard and other downloads have gone just fine. Have tried this one over and over to no avail. Please help! Thanks!
Hi Crackinmackin,
If you are having issues updating iPhoto from the Mac App Store, you may find the following article helpful:
Apple Support: Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Regards,
- Brenden -
Downloading InDesign error message says not connected to Internet/clock
Connected to Internet and clock displays correct time but error message says I'm not connected and clock wrong. What now? Thanks!
Please try the steps listed in Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
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How to activate and register inspite message saying not connected to internet.
Please help.
Is anyone available?This is the user to user forum, not adobe support, so we're all just other customers like you who are volunteers. It's necessary to be a little patient for responses.
You might see if Jeff Tranberry's post in this thread helps any:
Elements 12: Can't validate, says to connect to the internet -
Wi fi is on but when i use safari it says not connected to internet?
I need help with ipad.Internet was working then we watched a video on utube and from then on we get a message saying not connected to internet. home Wi fi is on.
restart the ipad.
hold top power button for 5 seconds, slide to power off. then turn back on.
Resolved? if not, reset network settings. Settings>general>reset>reset network settings
this will wipe out any wi fi connections, and you will need to rejoin the network and re-enter the password. -
i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.
See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
unable to update to 6.1.1; keeps saying not connected to internet when in fact i am
This is what worked for me: Double tap your home button to bring up the programs running in the back ground, press and hold so they show the red close option and close all programs. After that shut your iphone down and power back on. Immediately go to General>Software Update and it should work. Good Luck
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I recently updated to 10.6.8 from 10.5.x and have been having some issues. First, Safari will say that my computer is not connected to the internet, but it is. I can be on YouTube, for example, and then try to go to eBay, and it will say not connected to internet, but I can go to Google and it will be fine without doing anything. Almost like it cannot connect to the server, but the message is that I'm not connected to the internet. I can turn Airport off and back on and get on most pages that wouldn't open originally. It's not site-specific. Sometimes it's Google, Facebook, eBay, YouTube, forums, etc. and other times those same sites work just fine.
The next problem, which I feel is related is that IMG[xxx] images won't open some of the time now on forums that have Photobucket and Tinypic IMG codes inserted into threads. It will just show the blue box with a question mark. I think that's because my Safari can't open the image hosting websites because sometimes when I click on the blue box to open the link, it says not connected to the internet and Photobucket seems to be one of the regular problem sites.
I've tried clearing my cache, reseting Safari, and a few other suggestions on here from similar problems, but I haven't seen a post describing my same issues exactly. I have not tried Firefox and would prefer to keep using Safari.Try repairing permissions.
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Select: Repair Disk Permissions
This can take a few minutes and better to not use your Mac while it's running.
When it's finished, quit and relaunch Safari to test.
Repairing permmissions helped another user with the same problem > "You are not connected to the internet"...: Apple Support Communities -
Why do I keep getting message that not connected to Internet when trying to access amazon yet am very obviously am still connected as can access the apple site or banking sites. Have tried resetting.
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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my iPad will not update, says not connected to Internet, but I am browsing support online on this same iPad?
Can you update via itunes on computer?
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my iphone will not update software. It say not connect to internet, wich it is. Can not be verified.
Hey Randall32749!
Here is an article for you that will help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
I reset my ipad now its saying not connected to internet
I reset my ipad now it is saying not connecting to internet then when I click on network wont connect???
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Wi fi showsonnected but safari says not connected to internet
wi fi shows connected but safari says not connected to internet.
I forgot to mention that, but I have done that as well.
An update: my husband took the iPad to McDonald's to see if he could connect there, and got the same message (Safari could not open the page because it is not connected to the Internet). I'm stumped!
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