HT201210 when i try to update my ipod touch 4th gen to ios 6.1.2 an error keeps popping up saying the back up was corrupt and to delete last back up how do i do that i need help soon! please help

i need help asap because i keep getting kicked off of facebook and twitter because of the update in the software.

On the computer go to iTunes>Preferences>Devices and select the backup and click on delete.
For more information see:
iOS: Troubleshooting backup issues in iTunes

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    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      

  • I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7.

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    This was the scenario:
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    When I got my apps back, my contacts, notes and photos were lost.
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    When i try to restore my iPod touch 4th gen it says "error" can anyone help?!

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    Try:
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  • I updated my iPod Touch 4th gen. with ios 5 and all my apps and music disappeared. What to do?

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    - If in the USA you can redownload most iTunes purchases by:
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    Now everytime I try to finish the update process I get a message " Apple ID couldn't be created because of a server error. I already have an apple ID I am just trying to finish the update so I can use my ipod touch and can not figure out why I keep getting held back at this message

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  • I have disabled all Kaspersky security, windows firewall and windows defender and Itunes still will not update my Ipod touch 4th gen to IOS 5, Helppppp!

    I can't get the IOS 5 to work for windows Vista.  I'm running kaspersky pure 2.0, windows firewall and windows defender.  I have turned them all off, I then attach my Ipod 4th gen and I get the "cannot connect to itunes update server".  I ran diagnostics in itunes and it tells me I dont have a internet connection.  I'm on the internet right now, and I DO have a internet connection, but it tells me Itunes says otherwise.  I'm able to send this message on the same pc with internet connection but keep running into this error.  I have now read discussiong boards through apple and disabled all my firewalls, still no luck.  I was able to update the lates version of itunes, and just waiting to get my ipod updated now, please help me.

    On the computer you should be able to go to the network properites. Go to the TCP part and unchec the line that says obtaind DNS automatically and check the one that says use the following. Add the 8.8.8.8 and Google other 8.8.4.4.
    For more info see:
    https://developers.google.com/speed/public-dns/

  • I updated my ipod touch 4th gen to ios 6.

    after finishing updating it told me to connect to itunes. i connected and it didnt recognize it i had to go to recovery mode. i did all of that and it said i need to update to iOS 5.1.1 (which i have had for a few months) . im am not sure what to do. thanks

    Try the following:
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    - Restore from backup
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  • IPod Touch 4th Gen failed iOS 6.1 update, stuck in recovery mode

    Last night I tried to update my iPod Touch 4th gen to iOS 6.1. The update downloaded from iTunes perfectly fine, but as it was installing I got an error message. Now my iPod is stuck in recovery mode and will not start the recovery process. Both the "Devices and Printers" and "Device Manager" in Windows 7 recognize the iPod as being connected and in recovery mode, but iTunes is not showing the prompt that it detects the iPod in recovery mode. I have tried putting the device into DFU mode, uninstalled and reinstalled both iTunes and the Apple Mobile Device driver, all with no success. I won't be home for about 6 hours, so I can't try connecting it to another computer yet. Can anyone please tell me how to fix it?

    Yeah, just happened to me too. Third time Apple has ****-canned my iPod by updating the iOS. So tired of having to do this over and over everytime Apple releases an update.
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  • When I try to update my iPod Touch, I get an error message regarding my network connection, and it will not update. Any suggestions?

    When I try to update my iPod Touch, I get an error message saying "The iPod Software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." Has anyone else had that and how do you end up updating your iPod?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

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    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
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    Do other devices now connect?
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    - Reset the iOS device. Nothing will be lost
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    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
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  • When I try to update my iPod touch to iOS4.3 I'm told to go to Devices in iTunes, then Summary. I can't find  Summary.

    When I try to update my iPod touch to iOS4.3 I'm told to go to Devices in iTunes, then Summary. I can't find  Summary.

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
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    Identifying iPod models
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  • When I try to update my iPod touch, a message saying there isn't enough space on my computer appears and all media on my iPod will be lost, should I proceed with the update?

    When I try to update my iPod touch, a message saying there isn't enough space on my computer appears and all media on my iPod will be lost, should I proceed with the update?
    My iTunes Library is on my computer, I have done a backup manually, and all of my music is on an external hard drive (as well as my iTunes library).

    Thanks a lot Recycle bin is empty, I will move some files from the C drive to an external hard drive, then do the update, and then move the files back. Any files you recommend not moving to the external hard drive at all?

  • When I try to update my iPod touch I get a message that the iTunes is already upgraded. My iPod is 4.1

    When I try to update my iPod touch I get a message that the iTunes is already upgraded. My iPod is 4.1

    Do you have a 2G, 3G or 4G iPod?
    A 2G can go to 4.2.1
    A 3G and 4G ro 5.1
    Identify yours yours here:
    Identifying iPod models
    Do you have iTunes 10.6 on the computer?
    What computer OS and version do you have?
    If a Mac OSX 10.4.11 you need to update to t least 10.5.8. With 10.4.11 you can only go to iTunes 9.X and going beyond 4.1 requires 10.X

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