HT201210 whenever i restore .at the end it say itunes could not restore beause firmware file is not compatible. y?
whenever i restore .at the end it say itunes could not restore beause firmware file is not compatible. y?
it should come up with an error code when that happens, can you provide that number for us?
Similar Messages
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At the end of sync itunes hangs with message waiting for files to be transferred....iphone 4s?
at the end of sync itunes hangs with message waiting for files to be transferred....iphone 4s?-
and just sits there for an hour or more... sync is not finished, nothing happens... Any ideas?I called tech support and they had me schedule a time to walk through the problem with an apple engineer last night.
They acknowledged that they've been getting calls about this issue but that's all they said.
Make a long story short there was no solution. I ended up backing up all my info, contacts, notes ect. to the cloud and restoring the iPhone to the factory settings, then I synced back to the cloud but did not restore from a previous back-up just use as a new phone then manually check off the media pictures, music, movies ect.
It's not the ideal way but it worked for me because I don't have a ton of stuff on the phone and I can even sync wirelessly now where's before I couldn't check that feature on in iTunes because it wouldn't sync.
One thing since you can't restore from a previous back-up make sure to manually back up your camera roll or turn on photo stream to back up photos to the cloud.
Hope this helps. -
I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004). I have windows xp and it's running on service pack 2. I have downloaded and redownloaded iTunes many times. I'm getting very frustrated! Please help!
I have the same error for Windows Vista. I read all the community posts and followed the suggested fixes including numerous uninstalls and installs, clearing cache, choosing various SSL TL options, turning off all spyware and nothing has worked. My internet works fine for all my other programs so not sure what is going on with Itunes. I will not buy anymore products through
Apple Itunes. -
I am trying like **** to download itunes 10.6.3 (64 bit - Windows 7) and I keep getting "the installer was interrupted before the requested operations for iTunes could be completed. Your systems has not been modified." I NEED HELP, PLEASE!
I got it figured out myself... yaaaaay for me!
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i can't connect to itunes store the alert error says "itunes could not connect to the itunes store. An unknown error occurred (0x80092013)"
Hi all,
I have the same problem with my Windows 8.1 laptop and my guess is that since I changed my Internet Provider who now delivers IPv6 addresses the problem occurs. A frieend who has a different provider does not have the problem in his home, but when he tries using iTunes at my home with my network he gets the same problem.
I have already solved a previous problem with Outlook 2003 not being able to receive emails from my wifes GMail account although everything else worked fine. The solution here was to enter the IPv4 address of Google POP-Server in the hosts file, overriding the IPv6 address.
Maybe something similar helps with this iTunes error.
If someone knows the hostname of the iTunes Store server, it could be pinged and the IPv4 address could be determined and then entered in the HOSTS file.
I'll continue trying in this direction and will post a solution if I find one.
If someone has the iTunes server name or IPv4 address, please post it. -
nothing works. ive also tried to update my phone and it tells me it cant reach the server and to check my network settings or try again later =[ i dont know what to do and im furious!
I banged my head on the wall with the same problem for two days. Tried everything mentioned, and this worked, finally. The problem is that the backup files are not where you think they are.
You need to delete the MobilSync backup folder. I have a Mac. Went to /Library/Application Support/MobileSync/Backup and deleted the Backup folder.
Fixed the problem. Give it a try and good luck! -
help ?
Hi 1626army,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting the error message you are seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy -
when i restore my ipod at the end it says it cannot restore because "ipod software server could not be contacted" how do i fix that?
See here: iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Also... See Here > Configure security software -
I have an ipod touch fourth generation, in the app store, whenever i click on the updates tab it automatically crashes. Restore doesnt work.
The poster is having a problem with his iPod. Yu can't reinstall iTunes on the iPod.
pdaly1 wrote:
Re-install iTunes and make sure no third party skins are installed. They tend to cause crashes. -
Hello, everyone, I followed all the steps to restore but at the end, it says: the device isn't eligible for restore. How to fix it? Thanks all.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
HT4972 Whenever I do the update, at the end it says network error, what do I do?
Whenever I do the update, at the end it says network error, what do I do?
Presumably your internet connection is working because you were able to post here. If you go to your account on Adobe.com are you showing that the subscription is paid? Are you logged in through the CC Desktop App? Will it update (Quit it from the gear icon, then restart it)?
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HT201210 the iphone could not restored because the firmware file is not compatible
this my qeustion ?
the iphone could not restored because the firmware file is not compatibleGenerally a sign that the iPhone has been hacked or modified
to work with other than the original wireless carrier or an attempt
was made to return to a version of iOS earlier than the version
currently installed on the iPhone.
Google may provide some direction, but discussion of hacked
iPhones is prohibited by Terms of Service for this forum. -
HT201210 my ipad could not be restored because the firmware file is not compatible
my ipad could not be restored because the firmware file is not compatible
what can i do???iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it says that the firmware file is not compatile. Is there any way to fix this problem?
Sorry to be the bearer of bad news.
Only developers have legal access to iOS 6 right now, if you really, really wanted it you could sign on as a developer for $99.
http://developer.apple.com
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