HT201210 why can't i restore my iphone 4s?

i've tried restoring my iphone 4s on my laptop and right at the end a pop up comes saying that the phone cannot be restored.  Any solutions or different routes to take to restore phone?

Have you looked here
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Similar Messages

  • HT201210 why can't I restore and it says software update server could not be contacted? Help Please

    why can't I restore and it says software update server could not be contacted? Help Please

    Most likely because the phone was jailbroken or hacked to unlock it.

  • HT201210 Why can't I restore my ipod

    I can't restore my ipod touch. Why can't I connect to server

    Have you looked here
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • Why can't I restore my iphone

    my iphone 5 has crapped out. I need to recover but as soon as it "extracts data" it gives me an error saying the iphone can't be restored. The error troubleshooting says its something to do with security, but i dont know how to change that...any help

    What is the EXACT error message or error number?

  • HT201210 Why can't i get my iphone 3gs out of recovery mode when i try to restore it?

    Hello People,
    My iPhone 3GS has gone into "Recovery Mode" and ive tried to restore it. When it reaches the firmware it stops and my iPhone restarts and i get an error message saying "The iPhone 'iPhone' could not be restored. An unknown error has occured(1)." Ive tried putting it into DFU mode but it doesn't seem to work (its like it is in a loop). Ive tried different firmwares such as 3.1.3 and 4.1 and it still stops at the firmware section. The iPhone was new out of the box about 4-5 days ago and i get this.
    Any suggestions please post below this thread.
    Best Regards,
    Kieran
    <Email Edited By Host>

    You've just exposed your email address to millions of people, some of whom are spammers or worse. That was not a good idea. Expect a massive increase in spam as a result, unless the mods see it and edit it out of your message. You can only restore a 3GS to iOS 5.1.1. If you are trying to install an earlier version you must hack or jailbreak your phone; error 1 is usually an indication that the phone is jailbroken. See: http://support.apple.com/kb/TS3694#error1

  • HT201210 Why can't I restore my iPad?

    Ok, so long story short, I NEED to restore my iPad to update it to iOS 6. Then this happens in order:
    When I open up iTunes, before I even get to click on my iPad, it says: "The software on the iPad '**** iPad' has expired and must be updated to a newer version." (I was on iOS 6 beta and it would not let me update.)
    Then when I go try to update my iPad it says "This version of the iPad software (6.0) is the current version."
    Then, when I go to try to restore it, and click on restore and go through the steps of deciding to back up or not, this is the last that shows up.
    "There was a problem downloading the software for the iPad '**** iPad'. The requested resource was not found."
    So after that, I try going step by step and just trying to back it up to iTunes, which then iTunes says, "iTunes could not back up the iPad '**** iPad' because a session could not be started with the iPad."
    So if you can help I will love you forever... But really I need this to be fixed.

    Sorry I can't help you as I have similar problem in that when updating yesterday to 6s message says my iPhone "in recovery and must restore before can be used".   Have booked several times with Apple to get problem solved but they haven't kept the appointment yet. They have made a mess of this upgrade but I know upgrade has worked with 2 friends and no probs,.   Any help out there 'cos you're all brighter than me in this department.   Phone 15 months old 4S.  

  • Why can´t i restore my iphone 5 in itunes? Keeps saying: You request couldn´t be processed.

    Bought a second hand iphone 5 to use in Europe. But phone is locked to Verizon. Tried to call Customer Care but didn´t succeed. Tried to restore in itunes but itunes keeps telling me: Your request couldn´t be processed.

        jools111 we'll do everything we can to help! To clarify, you purchased the device to be used with European service or Verizon? What has you looking to restore the device?
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • Why can't I restore my iPhone 4 from iTunes?

    I bought an iPhone 4 the other day and after using it for just under a day it says I must plug it into iTunes and restore it before I can use it. I've restored it but It can never complete the restore as there is always a problem. "error (-1)" it says. What can I do to fix this problem or to complete the 'restore'?
    Help would be appreciated.

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    http://support.apple.com/kb/TS3694

  • Why can't I restore my iPhone 4 with error 28?

    My iPhone 4 wouldn't turn on for 3 days, so eventually I plugged it into iTunes - it said the phone was in recovery and that I needed to restore it. After doing this, it gave me the eror code 28 and I have tried everything to restore it?!

    See here http://support.apple.com/kb/TS3694#error28
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

  • Why can't I restore my iPhone 5?

    I got my iPhone 5 about a month ago and this morning I left it on my bed to shower, my niece loves using it to play games so I gave her the password, however
    she somehow ended up changing the password without knowing exactly what she was doing; just my luck. the computer I had it synced to broke about 2 weeks ago and I'm all for factory restoring it since I didn't have much media on it in the first place but when I tried to restore it (on another computer) I got an error from iTunes (3194) saying I couldn't restore it. I tried putting it into recovery mode, dfu mode, and I tried doing the C:/windows/system32/etc/ solution that Apple suggests but I still got the same error.
    It's an iPhone 5 running iOS 7.0.3 please help! :(

    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT201210 Why can I not restore my iPad form recovery mode

    Why I am I not able to reach the servers to restore my iPad from recovery mode.

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • HT201210 why can't i use my iphone 3s?

    it died.  i tried charging, but get i USB-->ITUNES Pic on my phone. I have tried to plug in to computer to restore, but it keeps giving error message.  ***!

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • HT201210 why can't i restore my ipad? i forgot the password and now i can't use it and apple won't give me access.

    Help.

    Try and force your iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

  • HT4972 Why can't i open my iPhone 3 Gs after I update it?

    Why can't i open my iPhone 3 Gs after I update it?

    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414

  • Why can't I get my iphone to import all the email address  when it imports from address book?   It syncs all other info. It make we want to go back to my blackberry

    Why can't I get my iphone to import all the email address  when it imports from address book?   It syncs all other info.
    I tried over and over, there must be something I need to change.
    It make we want to go back to my blackberry

    Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
    iOS: How to back up
    To restore to factory settings/new iPod see:
    iTunes: Backing up, updating, and restoring iOS software

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