HT201222 Cannot receive texts from non-iPhone users

I have followed every instruction regarding text messages not being received.  Non-Apple users texts are not reaching me. 

Contact your carrier. SMS/MMS messaging is a carrier feature.

Similar Messages

  • HT1414 Since updating to ios7 I cannot receive texts from other iphone users

    Help

    Really?
    iMessage data usage is miniscule over 3G...about 1kb per message, & NO 3G data if connected to WiFi.
    Seems to me you're making a mountain out of a mole hill.

  • Not receiving texts from non iPhone users

    Any ideas on how to fix this problem? I have called Verizon and they say it's nothing on their end. Help!!!

    Try the following troubleshooting steps:
    iOS Troubleshooting Messages
    http://support.apple.com/kb/TS2755

  • Can't receive SMS texts from non-iPhone users

    My phone suddenly stopped letting me receive texts from non iPhone users yesterday. Since then, I have powered my phone on and off, reset the network, and power cycle. My mother has been in the hospital and I have to be here with her all day. I have no time to go to a verizon store. I've only had the phone a week and I'm really disappointed with this. Seeing my mom is in the hospital, I really need this to be working, but I'd don't even know of something else to try.

        Ktoole, I can understand how frustrating this could be. How long has this been an issue? Have you ever been able to receive texts from non-iPhone users? Do you have iMessage on or off? Have you tried to restore the phone through iTunes?
    SammuelP
    VZW Support

  • Had iPhone and now have droid..cannot get texts from other iPhone users?

    Had iPhone and now have droid..cannot get texts from other iPhone users?

    barbara, a friend of mine give me her old iphone 4 and she get the an android phone so when i typing a text message still shows me she have a iphone, she did turning off iMessage but after she contact her cellphone carrier and unlock the old iphone 4 her number get unlicked from IOS so, trying turning off iMessage is not the solution ebcause we tried and did not work , the best solution is go to ur cellphone carrier and do the request to unlock ur previews iphone then you will see the change it

  • Have iphone5s-unless I am in wifi, I cant receive texts from other iphone users unless their imessage is turned off. Help

    If in wifi zone I have no problems as the imessage to immesage works.  However, when wifi off and cellular data on I cannot recieve texts from an iphone user unless their immessage is turned off.  These iphone uses recieve my messages but I do not recieve the replies.  Help?

    Under Settings>Messages>
    Make sure Send as SMS is on . If it is on and the error still occurs go to Send and Recieve, and make sure your phone number is the ONLY thing listed.

  • Why can't my iPhone 5 send or receive photos from non iPhone users?

    Why can't my iPhone 5 send or receive photos from non iPhone users?

    Hello GoldenStarZ,
    Thanks for using Apple Support Communities.
    From your post I see that you're unable to send picture messages to non-iOS devices.  These messages are called MMS, and in order to troubleshoot the issue please follow the steps in the article below.
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    Take care,
    Alex H.

  • Having trouble receiving texts from other iphone users since I updated my software

    Hi there,
    I am having trouble receiving texts from other iphone users since I updated my software to IOS7. Also I am unable to get i messenger to work, it keeps saying waiting for authorization. I am wondering if anyone else is having these issues and what I can do to fix it.
    Thanks,

    She turned imessage off, then turned it back on again and now it seems to be fine.  Not sure what she did, but she says she's ok now.

  • Anyone else having trouble receiving texts from other iphone users?

    My daughter has an iphone 4S and just called from college, she can't receive texts from other iphone users anymore.  Worked fine until yesterday.  She can receive texts from me, but I have a droid.  Any idea if this is a Verizon problem or something wrong with her phone?

    She turned imessage off, then turned it back on again and now it seems to be fine.  Not sure what she did, but she says she's ok now.

  • HT4528 I had an iphone 4. I traded it in for a samsung galaxy note 3. Since swapping phones, I cannot receive text from any iphone. What can I do to fix the problem.

    I had an iphone 4. I traded it in for a samsung galaxy note 3. Since swapping phones, I cannot receive text from any iphone. What can I do to fix the problem.

    Contact Apple support to deactivate iMessage. https://www.apple.com/support/appleid/contact/

  • My iphone 5c won't receive texts from other iphone users?

    I just got my Iphone this Saturday, before I updated it to 7.0.3 I could send and receive texts from other iphone users, now that it's upgraded I can't receive texts from other iphone users unless connect to 3G/LTE or wifi. Please help.

    Call your Carrier...
    Our iPhones 5s and 5c all work ok after the Update.........

  • Not receiving texts from some iphone users.. anybody know whats up with that?

    Just got Samsung S4 and I'm not receiving texts from some iPhone users.
    Do i have something set up wrong?

    It appears you have moved from an iPhone to an android phone. The problem you are having is because you did not deactivate your iMessage service before leaving.
    If you still have your iPhone, you can re-activate it and then
    turn on iMessage in the settings
    uncheck your email and phone number
    turn off iMessage
    Settings>Messages
    If you don't have your phone or don't want to go thru the hassle of reactivating it, you can simply call Apple at 800-694-7466 and ask them to turn off your iMessage.

  • IPhone6 is not sending or receiving texts from non-Apple users, except when in Group texts. I've tried the various fixes on the main support page to no avail. Any ideas?

    iPhone6 is not sending or receiving texts from non-Apple users, except when in Group texts. I've tried the various fixes on the main support page to no avail. Any ideas?

    Have you contacted your carrier to make sure there's no issues with your account?
    ~Lyssa

  • Can't receive text messages from other iphone users but can receive them from non-iphone users

    I had to recently reinstall mavericks to my MacBook and suddenly I haven't been able to receive text messages from iphone users on my iphone.  I can send them but not receive them.  Recently I was able to receive a text from an iphone user who turned off his imessages before he texted me.  That came through. Of course, this would be difficult to ask every iphone user i know to turn off imessages in order text me.  I've also tried to turn off my imessage on my macbook, iphone and ipad and still can't receive them.  Lastly, I've also tried resetting my networking settings and that didn't help either.  Any suggestions???

    I am having the same problem minus the fact that I don't have a Mac computer I just can't receive any messages from iPhone users and I can't turn my iMessage back on at all it keeps just turning it off every time I try to turn it on. any help would be greatly appreciated.

  • Unable to send or receive sms from non iPhone users

    I am unable to send or receive text messages from non iPhone users.
    I can get and send MMS but no SMS... I have an iPhone 6 +

    Hey pbaldridge,
    Sorry to hear you are having issues with the messaging on your iPhone. If you continue to have issues sending SMS messages to non-iPhone users from your iPhone, you may find the information and troubleshooting steps outlined in the following article helpful:
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    Cheers,
    - Brenden

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