HT201240 how to enable account preferences? it just show a blank window. Mac OS X version is 10.6.8
I cannot access account preferences, it only shows a blank window.
Run the OnyX > Verify > Preferences and locate the corrupt .plist file.
#12 and #13 here
Step by Step to fix your Mac
It should be in your User/Library/Preferences folder, then place it on the Desktop and reboot, the file will be automatically recreated and system preferences accounts should work after that.
Trash the bad desktop file.
If that doesn't work you will have to log into another Admin user on the machine, to recover your files out of the other user account and then do a #17 to delete and recreate the same user account.
If you don't have another Admin account on the machine, that presents some problems as System Preferences > Accounts is used to create another Admin user on the machine.
http://www.rit.edu/its/services/desktop_support/mac/xforcenewadminacccount.html
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EtreCheck version: 2.0.4 (89)
Report generated October 18, 2014 at 1:23:07 PM EDT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2012) (Verified)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 3:20:30
Disk Information: ℹ️
APPLE HDD ST1000LM024 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (672.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
G-TECH G-DRIVE 2 TB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
G-DRIVE (disk4s2) /Volumes/G-DRIVE : 2 TB (406.60 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Book 500.11 GB
S.M.A.R.T. Status: Verified
book 1 (disk3s1) <not mounted> : 500.11 GB
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted> : 32 KB
my book 3 (disk2s3) /Volumes/my book 3 : 1 TB (25 KB free)
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
book 2 (disk1s2) <not mounted> : 999.86 GB
Western Digital My Book 1234 3 TB
S.M.A.R.T. Status: Verified
EFI (disk5s1) <not mounted> : 210 MB
My Book for Mac (disk5s2) /Volumes/My Book for Mac : 3 TB (1 TB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USB-64HP (1.0.3) Support
[not loaded] com.wdc.driver.USBHP (1.0.14) Support
/System/Library/Extensions
[not loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[running] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
System Events Application (/System/Library/CoreServices/System Events.app)
EPSON Scanner Monitor UNKNOWN (missing value)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Mail Application (/Applications/Mail.app)
Safari Application (/Applications/Safari.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
apple-scc-20140818-081903 UNKNOWN (missing value)
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FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.0 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
book 2: Disk size: 999.86 GB Disk used: 999.86 GB
Destinations:
G-DRIVE [Local]
Total size: 2 TB
Total number of backups: 71
Oldest backup: 2014-01-15 09:49:47 +0000
Last backup: 2014-10-18 17:19:31 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 999.86 GB X 3)
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3% WindowServer
1% AppleIDAuthAgent
0% Google Chrome
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
241 MB com.apple.WebKit.WebContent
146 MB iTunes
137 MB Mail
120 MB mds_stores
103 MB WindowServer
Virtual Memory Information: ℹ️
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