HT201240 My admin password doesn't do anything.
When I enter the admin password (in any instance, be it for updating software or trying to access and edit system preferences) nothing happens. I know the password is typed in correctly, and all that happens is that the window closes down. The little lock icon is perma-locked, even though I enter the correct password, and I can't use any admin functions. I can't install anything, new or updates.
I am using a MacBook Pro Early 2011 running Lion (10.7.5).
Try to reset the administrator password.
Follow the instructions in the beige and green boxes.
http://pondini.org/OSX/Password.html
Note
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.
http://support.apple.com/kb/TS1544
Similar Messages
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RV016 admin password doesn't reset
So - I've used many Cisco RV042/082 and have just purchased a couple previously used RV016 units.
The first think I do is hold down the "reset" switch until the units reset to factory and then proceed programming them - EXCEPT this last unit doesn't seem to be resetting the administrative password.
The unit has reset so that it is 192.168.1.1 and is handing out IP assignments via DHCP in that range.
When I point my browser (IE9) to the web page http://192.168.1.1 I am prompted to log on. I enter 'admin' for user name and attempt to enter the same for the password. The browser returns me to the logon prompt and after a few apparently failed attempts it displays a 401 error Unauthorized page.
In desperation I have tried:
admin / admin
/ admin
admin / password
/ password
admin / rv016
and simply admin with a blank password.
Isn't the admin password supposed to reset with everything else?
If not - how can I - if it is, then what would be preventing the admin password from resetting - is there an internal jumper or something I could try? I don't care about preserving any setting obviously I just want access to the admin interface.
Thanks to any and all with suggestions.For thos of you who read this and wonder what the resolution is- so do I. I managed to contact the previous owner who provided me the password he was using and that worked. The "factory reset" seemingly reset everything EXCEPT the admin password.
In short -for those of you thinking about buying used router be sure the previous owner provides the old password or has guaranteed the unit was reset to a pre-agreed upon password. -
My Admin password doesn't work anymore after i restored Data from TMBackup
Hi!
Got lots of Problems with the new Leopard update 10.5.7 . I needed to re-set up my MacBook and my G5. I thought it's not a problem, because i did my Time Machine Backups quiete frequently.
Problem on my Macbook was, that my Data get restored on a date in September 2008... i couldn't belive it.
But my much worse Problem is, when i did the same with my G5...
I got all right accounts back. The admin one and my Developer one (i want to learn Cocoa)... The Problem is, that my G5 won't rmember my password! I'm really really ****** up! Me Idiot got lots of important Data on it!!!
What can I do???
Please help me!
all the Best
MarkusHi!
I completly installed Leopard. in the End i was ask where it shall import data. Then i choosed the opportunity "from a TimeMachine Backup". and then it started to copy...
I tried your link! it worked! actually it's kind of scary how easy it is to reset an admin password. But it helps
Have a good day!
Thank you so much!
Best Regards
Markus -
Performed an Archive and Install and now my Admin password doesn't work
I talked to CS this afternoon per an issue with iTunes and was instructed to perform an Archive and Install.
I just got done running both discs and the computer seems ready to go. When I click on my user name (I'm the admin) my password no longer works. We have two other users on the computer (neither have been set up with a password to access the accounts) but now the computer is asking for one.
I'm typing my password correctly.
Does the computer reset to a generic password?
Any help would be appreciated!!
Thank you!Hi Kathleen,
Does the computer reset to a generic password?
No, it most likely means that there was a disk problem, you can generally prevent... well, let me give you my whole spiel since we're here...
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
At this point it's not unlikely to undo the PW problem, but will prevent fiture problems.
If it still doesn't work, go back to Step 2 above & lok for Change Password in the Menu bar.
We have more if that still doesn't do it. -
forgot my adminpassword, i have tried the reboot with initial disk didn't work, i am able to get into my computer with name and password, but this same name and password doesn't work as an administrators password when i want to download or change things.
do you have any suggestions? Im about to give up, i can't even access wireless have to use a dsl
pretty sad... this same name and password doesn't work as an administrators password when i want to download or change things.
It's probably that your Keychain password is not the same as your login password. If you configured your computer to log you in automatically, you may not have used your login password in so long you forgot it.
There is no way to retrieve the "login" Keychain password, but you can reset the Keychain from the Preferences menu: select it in the Keychain Access menu and select "Reset My Default Keychain". This will create a new, empty Keychain but the old one will be saved should you ever remember its password.
The result of this is that you will have to supply passwords for everything that requires it, since without your Keychain they will no longer automatically fill themselves. However, once you supply them and store them in your new Keychain, they will be remembered. -
When updating my apps am being asked several times for my appleId password and even when providing it, it keeps asking and still doesn't update anything, any suggestions?
Does the username and password you try to use have administrator privileges? You must input an admin username and password to install.
-
I have been unable to log in to iCloud on my iMac. None of the hints online have worked. I can't sign in (with any password), sign out, the forget password doesn't work, the support button doesn't work. It's locked. I can't find anyway to fix this - I need to add a new printer ASAP - help!!!
The "Mail, Contacts & Calendars" window popped up a couple of weeks ago and is asking for my Apple ID password, which it will not accept, It won't sign me out (I am not logged in), the support or forgot password buttons won't work. With this window stuck open, I cannot access anything on system preferences. I can't find any way to make it go away. I have tried both my current and old Apple ID passwords, tried using FaceTime to login with the newer password, etc.
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Mavericks doesn't recognize admin password
After downloading Mavericks 10.9.3, I tried to install the software. I was prompted to submit my administrator password -- which I did. However, Mavericks maintains that my password is incorrect. I changed the admin password and then attempted to install Mavericks again, but it still doesn't work. Has anyone experienced a similar problem?
OS X Mavericks v10.9.1- Repeated prompts to unlock "Local Items" keychain
Tutorial: Resolving Keychain Issues
If you can't access your keychain, or forget your password If you can't get into your keychain file because you've forgotten your password or the keychain file appears to be corrupt, there are a couple of options.
First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password. This can be accomplished via the following process:
1. Open Keychain Access (located in Applications/Utilities)
2. Go to the "Keychain Access" menu and select "Preferences"
3. Click the "First Aid" tab
4. Make sure the "Synchronize login keychain password" box is checked
5. Close the Preferences window
6. Go to the "Keychain Access" menu and select "Keychain First Aid"
7. Enter your username and password
8. Click the "Repair" button
The second option is to completely delete your keychain then recreate it. This routine is useful if your keychain appears to be corrupt or otherwise inaccessible. This can be accomplished as follows:
1. Launch Keychain Access (located in Applications/Utilities)
2. Click "Show Keychains" in the lower-left corner of the window.
3. Select the problematic keychain from the left-hand pane.
4. Navigate to the "File" menu and select "Delete Keychain '(name of keychain)'"
5. Check all options for deletion and press "OK"
6. Create a new keychain by going to the "File" menu, then "New" and selecting
"New Keychain"
7. You can now make this keychain your default if you desire by selecting it, then
going to the "File" menu and selecting "Make '(name of keychain)' Default"
Login as root and perform repair In some cases, problems with keychains can only be resolved when logged in as the root user.
First, you want to enable the root user:
1. OS X Mountain Lion: Enable and disable the root user
2. OS X Lion: Enable and disable the root user
3. Mac OS X 10.6: Enabling the root user
4. Enabling and using the "root" user in Mac OS X
After enabling the root user, and logging in under this account, again open Keychain Access. First attempt repairs using Keychain First Aid, and failing that, delete then recreate the keychain as described above while logged in as root.
Persistently asked for stored passwords If you are persistently asked for passwords in various applications that you have specified should be remembered in a keychain, your "login" keychain may not be active for one reason or another.
Navigate to ~/Library/Keychains/ (this is the Library folder inside your user's home folder). Find the file named "login.keychain" and double-click it.
Failing that, select the "login" keychain within the Keychain Access application and make sure it is the default keychain by going to the "File" menu and selecting "Make 'Login' Default"
Turn off Keychain synchronization in applications having problems If specific applications are experiencing issues when accessing password-protected material, the Keychain may be to blame.
The above comes from an article published on MacFixit.com. -
I need to upgrade to mac os snow leopard from 10.5.8, and have the lion OS usb. I can't upgrade to snow leopard as my father doesn't remember the admin password. If anyone can help it would be appreciated
Restart with the Mac OS X 10.6 DVD in the drive or with the Lion USB drive connected, hold down the Option key just after the restart, tab to the installation disk, and press Enter. If the computer has a firmware password set, it needs to be provided for this to work.
(66822) -
My iMac at start up goes to the apple logo with the spinning symbol under neath it.
After a while it goes into a screen with a prohibited symbol.
I can't boot it into safe mode or single user mode only thing I can do is press the control, option and p,r keys and that leads me to a locked screen with a bar under neither it for me to type a password or something I've tried my admin password many times and nothing happens
WHAT DO I DOSounds like you have a firmware password set.
As you can't do that accidentally, you surely must know the password (which is different from your admin password)? -
HT201240 I can not remember my admin password...how do I reset
using OS X version 10.9.2?
Hi Cindy...
You can use your Apple ID to reset your admin password > OS X: Apple ID can be used to reset your user account password
Or, there's an alternative > Reset the user password in OS X Lion, Mountain Lion and Mavericks: Apple Support Communities -
HT201240 Can I just go to apple so they can reset my admin password for me?
I've forgotten my admin password because I haven't used my mac in such a long time. I have Snow Leopard, if that helps. I've tried doing it myself but for some reason, my laptop just will not accept the last code. Can I just go to apple and have them work their magic?..
Forgot Your Account Password
For Snow Leopard and earlier
Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password. -
As i was following the instruction given on how to reset my admin password,the small icon that just pop up after i type resetpassword in the terminal icon,but that didn't do any good because i can't type my new password.
After typing resetpassword , press "enter" key on the keyboard.
You do not type password in the terminal.
You have to enter the password in the password reset utility app that opens up.
OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”. -
HT201240 How to do restore my mac if i don't have Mac OS X Disc or the admin password?
I went to Challenger to buy a Mac in Singapore, we got the Mac and asked one of the employees to help us install Microsoft Office, however, the person set a admin password, and now we don't know the password or have the disc to reinstall it, should we go there and ask for a new one or is there another way?
Welcome to the Apple Support Communities
https://discussions.apple.com/docs/DOC-4101 -
I have forgotten my admin password. Any suggestions what I can do. I do not have a start up disc as the iMac (bought at christmas did not come with one. I have lion os.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
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