HT201248 app store  iTunes account password that is not mine.

I have a new iphone5s, app store asks for an iTunes account password that is not mine. My correct ID is shown in the settings menu, Have signed out an back in, wiped phone and restored from old back-up but still asked for the random password.

I had the same thing happen. I synced on my girlfriend's laptop, and when I logged into the App Store on my iPhone it prompted for her password (her Apple ID was prefilled). I plugged it back into her laptop, opened the iTunes store, and logged out of her account, then hit Sync on my iPhone. Resolved (but annoying).

Similar Messages

  • A app on my apple acct that is not mine & I can not get rid of it

    a app on my apple acct that is not mine & I can not get rid of it

    As you didn't answer the question we have to assume that someone else loaded that app onto your machine.   If that is the case they will have to tell you what ID details they used to do that.   By using those same details you can update it if necessary.
    But it would appear you want to be rid of it and while you can remove the app itself from your machine by deleting it, you can't remove its trace from your purchase records.   I believe that would apply even if you edited your appleID and chose another one.   Future downloads could be made and updates accessed by the new account but the old records would remain.  

  • IPad 2 asking for multiple account passwords that aren't mine

    When using my iPad 2 I am constantly prompted to enter 3 iTunes account passwords for accounts that aren't mine and that I've never used. How can I make that stop?

    No I'm the only one who has ever downloaded anything on it. Ive only had it since Christmas. I reset all of the settings today because my apps kept crashing and now it's doing this. :/

  • App store / iTunes account conflict

    Hi,
    Here's my problem: Whenever I try to download or upgrade an App, my iPhone asks me my password to my old account, let's name it A. Once I log in to that old account, it says that "There is a billing problem with a previous purchase, tap continue and sign in to view billing information", and then it asks me to log in to my B account that I've been using without any problem for months now (I guess until around the time i upgraded to iPhone OS 3.0). Once I log into B, I check that all the billing info is correct, I confirm, the window shuts down. I retry downloading/upgrading an App, doesn't work, same message.
    Downloading music works perfectly on both my Mac and iPhone, and upgrading / downloading Apps on my Mac works fine, since for all the former it asks me to log into my B (active) account.
    Last, the account setting for my App store is B as it should be.
    ANY CLUE????

    You need to contact iTunes support to fix this:
    http://support.apple.com/kb/TS1299

  • Just got an iphone 4, now my app store (itunes account) doesn't work...

    Like the title states, I just got an iPhone 4 today.
    For some reason, my apps don't transfer to my computer when I sync, so I have to re-download everything. No big deal.
    One problem, I have to verify my itunes account. It keeps saying my request to verify didn't work any whatnot. I can't use itunes or the app store, period! Any suggestions?
    (It wants me to verify my credit card info, which is all correct.)

    I understand that after the guy that wanted to promote his books hacked into some itunes accounts they started asking people to verify repeatedly for security reasons. They are trying to step up their security. It does it when I access from my phone but not when I sync up through my computer anymore.

  • Mac app store problem: some applications that are not installed are seen as installed

    After configuring the new imac, I open the mac app store, and although I have not installed any application of previously purchased, I see them as installed. I can not download them again.
    I tried to delete one from the old imac, but nothing changes.
    Tips?

    Andrea, it is still difficoult for me to understand.
    In your first post you wrote "After configuring the new iMac", later you write about a backup disc, an old Mac etc...
    Configuring the new iMac: I imagine you got it with an OS installed and you imported your stuff from the old Mac with Setup Assistan (Assistente Installazione)  or Migration Assistant or from a Time Machine backup. The difference between Setup and Migration assitant is explained here  https://discussions.apple.com/message/19130045#19130045
    Or did you simply copied your Apps and data from one mac to the other ?
    Sorry if this question may be seen stupid or offending: I only try to understand.
    At the end of the Migration you should have disconnected the external disc (or the other Mac in Target mode). Why then you opened the AppStore ?  I imagine to download again some Apps which were not transfered by the Migration process. But since you write you opened the AppStore AFTER the configuring I assume you did it from the new iMac booted from its own disc with other drives disconnected.  Or do you have a copy of the old system on the same disc ?
    About the question of "open with" you write that sometimes the files ask to be opened with Apps in the other disc instead with the same App on the boot disc.  You have to disconnect the external discs and again use the Open with command but select "Other", find the correct App and chack the box "Open always with this App" (Apri sempre con questa applicazione".
    If you have some Apps not yet migrated from the old system to the new one I do not understand why, because Migration assistant should transfer all Apps (Apple and third party).  Should it be possible to do a second Migration ?

  • I have several charges on my checking account statement that are not mind.

    I have several charges on my checking account statement that are not mine.

    You've checked the purchase history on your iTunes account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases. On your iPad you can see the last 90 days purchases via http://reportaproblem.apple.com
    If you don't recognise the charges, and nobody else has access to your account or devices and made them, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • When I bought my ipad i set it up using an itunes account name that my sons and I shared for music. Now I want to use my own appleid on the purchases for my ipad. I know my apple id and my password but dont know how to switch it on the ipad itself

    When I bought my ipad I used my family apple id that allowed us to share the itunes and pay with one card. (mine).  now my sone's apple id is connected to my ipad and I cannot change the password, nor purchase a book. I have reset my password and have my own apple id.  How do I link it on the ipiad with the itunes etc?  I am willing to "lose" the music I have purchased on my itunes account if that is what must happen. I believe that is why I did it in the first place but now I regret that choice.

    Settings>Store (or iTunes & App Stores if you are running iOS6)>Apple ID. Tap your son's ID and sign out. Sign in with your ID and password.
    You shouldn't lose the music, but if you try to update any apps that you bought with the family ID, you will have to use that password that is linked with that ID in order to update.
    Avoid downloading past purchased content with the old ID if you can since you will associate the iPad with the old ID for 90 days and you will lock yourself out of your own, new ID for that period of time. Read more about associated devices in iTunes here.
    iTunes Store: Associating a device or computer to your Apple ID

  • I have an apple developer account to make a new app, but I need to give access to the designer without sharing my payment info or allowing him to have access to my icloud, apps or itunes account. There is some way to have another password?

    I have an apple developer account to make a new app, but I need to give access to the designer without sharing my payment info or allowing him to have access to my icloud, apps or itunes account. There is some way to have another password?

    The designer is usually someone who just handles the user interface portion of the code. The developer would handle core functionality. I assumed you were the developer and the designer was the designer. You are the client and your "designer" is the developer.
    Ideally, you should create a business account so that you can add someone to your team. That is the way it is supposed to work. Otherwise, you will have to ask for the final source code so that you can build and submit the app yourself. You should always have the source code regardless. You should always perform the submission under your own account too. Otherwise, it is the developer's app, not yours.
    Sharing accounts is against the Apple Developer agreement anyway. The App Store Gold Rush is over. Now it is mostly zombie apps and competing fraudsters. You don't want to give someone access to your iTunes account. You really don't want to give someone access to your bank account either.
    The best solution would be to convert your account to a business account. You may be able to have the developer submit the app and then transfer it to you.

  • App Store doesn't recognize that I'm signed in to my account

    I have apps on my MacBook Pro that were purchased under 2 different AppleID's.  I updated apps for the 1st AppleID and then signed into the 2nd account to update the other app. However, the App Store gives me an error message and repeatedly tells me to sign into my (2nd) account in order to update. How do I get the App Store to recognize that I have signed into the other account?
    I exited the App Store and restarted, but that didn't work.
    Thanks in advance,
    Julie

    Seems you are not doing something right?
    iOS: Changing the signed-in iTunes Store account
              http://support.apple.com/kb/HT1311

  • TS1292 Dear support Apple! A week ago I moved to Spain and bought 2 Gift Card in the amount of 15euro. When I entered the code App Store displays a message that you need to change the country but I was left with 10 cents in the account that you can not po

    Dear support Apple! A week ago I moved to Spain and bought 2 Gift Card for 15euro. When I entered the code App Store displays a message that you need to change the country but I was left with 10 cents in the account that not possible to spendt. Please delete this 10 cents from my account

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users. You need to go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Everytime I try to purchase Mountain Lion from the App Store it tells me that iTunes has changed their terms and agreements and I need to first read and agree to them before I can proceed. It never pulls up the terms and agreement window to read?

    Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

    About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

    Your profile indicates your Mac is running v10.7.2
    If that is correct, updating your system software may help.
    Click Software Update from the Apple menu.
    Restart your Mac after updates are installed then try the App Store.
    If you can't update that way, there's a workaround.
    Install the OS X Lion Update 10.7.5 (Client Combo)
    Then restart your Mac and try the App Store.
    messaged edited by:  cs

  • I am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    i am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    Try Here  >  https://discussions.apple.com/thread/4074945?tstart=0

  • I've reset my itunes account password yet i still can't download and or update my apps, help?

    I've reset my itunes account password and yet i can't download and or update my apps, thr messsage " Your itunes account has been disabled " still pops up. what do i do?

    You have to contact iTune Support
    http://www.apple.com/emea/support/itunes/contact.html

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