HT201250 HAD MY MICROSOFT OFFICE 2011 loose a bunch of its add ons and plugins when i used a mac keeper software how do i get it back
HAD MY MICROSOFT OFFICE 2011 loose a bunch of its add ons and plugins when i used a mac keeper software how do i get it back
MacKeeper, being poorly written, acts like highly invasive malware* that can de-stablize your operating system. It is also unethically marketed and a rip-off, offering nothing that is not available for free.. Positive reviews of it are known to have been paid for by the developers, Zeobit.
Further opinion on it and how to uninstall MacKeeper malware:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
Do NOT download or use the ‘MacKeeper uninstaller’ from the Zeobit site, as this will cause even more damage to your operating system.
This is also worth reading:
http://www.reedcorner.net/news.php/?p=245
Equally phoney is iAntivirus:
http://www.reedcorner.net/news.php/?p=341
* The expression ‘malware’ is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software.
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How to solve that Microsoft Office 2011 error?
I am having a problem about Microsoft Office 2011. I can not open word, excel and powerpoint (any kind of windows office application)
When I just tried to delete mackeeper virus. I think I damage some of the Microsoft Office datas. I learned that virus files should delete from Launch Agent and Launch Deamons. Maybe I made a mistake on deleting files.
Thanks for your help.
This is the error that office applications gave:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-03-24 04:26:06 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00005a87
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x00076f59
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x954d2a87 in _objc_msgSend + 0x00000017 (libobjc.A.dylib + 0x00005a87)
# 2 0x9672ba63 in __CFAutoreleasePoolPop + 0x00000033 (CoreFoundation + 0x00032a63)
# 3 0x906cde16 in -[NSAutoreleasePool release] + 0x0000007D (Foundation + 0x00065e16)
# 4 0x02a3cf59 in MsoLaunchFileNewExperience(_FNEAppID, IMsoFileNewUser*) + 0x00000413 (MicrosoftOffice + 0x00076f59)
# 5 0x007256ec in _wdCommandDispatch + 0x0019C5DC (Microsoft Word + 0x007146ec)
# 6 0x00283ef6 in __mh_execute_header + 0x00272EF6 (Microsoft Word + 0x00272ef6)
# 7 0x00282a10 in __mh_execute_header + 0x00271A10 (Microsoft Word + 0x00271a10)
# 8 0x002a51ed in __mh_execute_header + 0x002941ED (Microsoft Word + 0x002941ed)
# 9 0x0030b1f1 in __mh_execute_header + 0x002FA1F1 (Microsoft Word + 0x002fa1f1)
# 10 0x0003a551 in __mh_execute_header + 0x00029551 (Microsoft Word + 0x00029551)
# 11 0x00013aa5 in __mh_execute_header + 0x00002AA5 (Microsoft Word + 0x00002aa5)
# 12 0x04d1ec85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 13 0x000131c5 in __mh_execute_header + 0x000021C5 (Microsoft Word + 0x000021c5)
# 14 0x00013176 in __mh_execute_header + 0x00002176 (Microsoft Word + 0x00002176)
X86 Thread State:
eax: 0x7bc74ad0 ebx: 0x906cdda7 ecx: 0x97c84eb0 edx:0xe7bc7450
edi: 0x7a32302c esi: 0x7a323000 ebp: 0xbffe8d88 esp:0xbffe8b38
ss: 0x00000023 eip: 0x954d2a87 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010202
Thread 1:
# 1 0x930379ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x958b57a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x930379ae
edi: 0x00000000 esi: 0x958b58a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x930379ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x930370ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x994fae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x994e2daa in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000daa)
X86 Thread State:
eax: 0x00100170 ebx: 0x994facc7 ecx: 0xb0102f6c edx:0x930370ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x930370ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x930370ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x994fae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x994e2daa in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000daa)
X86 Thread State:
eax: 0x00100170 ebx: 0x994facc7 ecx: 0xb0184f6c edx:0x930370ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x930370ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x93036c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x99582877 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0877)
# 3 0x0274a992 in _MerpCreateSession + 0x00000B3F (merp + 0x00003992)
# 4 0x0274a05e in _MerpCreateSession + 0x0000020B (merp + 0x0000305e)
# 5 0x02749fe9 in _MerpCreateSession + 0x00000196 (merp + 0x00002fe9)
# 6 0x0274b586 in _MerpCreateSession + 0x00001733 (merp + 0x00004586)
# 7 0x994f85b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 8 0x994e2dce in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000dce)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0206ae8 ecx: 0xb0206a7c edx:0x93036c72
edi: 0x9958299a esi: 0xb0206ae0 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x93036c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 5:
# 1 0x930370ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x994fae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x994e2daa in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000daa)
X86 Thread State:
eax: 0x00100170 ebx: 0x994facc7 ecx: 0xb0288f6c edx:0x930370ee
edi: 0xb0289000 esi: 0xb0289000 ebp: 0xb0288f88 esp:0xb0288f6c
ss: 0x00000023 eip: 0x930370ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 6:
# 1 0x93036c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x90707935 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009f935)
# 3 0x022384d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x90706448 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e448)
# 5 0x907063cb in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e3cb)
# 6 0x994f85b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 7 0x994e2dce in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000dce)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a500 ecx: 0xb030a46c edx:0x93036c72
edi: 0x9958299a esi: 0x00000000 ebp: 0xb030a4b8 esp:0xb030a46c
ss: 0x00000023 eip: 0x93036c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 7:
# 1 0x00000000 in ( + 0x00000000)
# 2 0x00000000 in ( + 0x00000000)
X86 Thread State:
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx:0x00000000
edi: 0x00000000 esi: 0x00000000 ebp: 0x00000000 esp:0x00000000
ss: 0x00000023 eip: 0x00000000 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x00000023 eflags:0x00000200
Loaded modules:
0: Microsoft Word (14.3.9.131030 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
8: MSXML (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
36: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
37: molc (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/molc.framework/Versions/14/molc
38: WebKit (8536.30.1 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
39: mbunamedstrings (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings
40: CocoaTooltipParser (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
41: WebCore (8536.30.2 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
42: DocEx (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx
43: WinHttp (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp
44: MicrosoftCredui (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
45: MicrosoftDDCS (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
46: WinAPIUI (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI
47: MicrosoftCSI (14.3.9.131030 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
48: MetEx (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
49: MicrosoftFBA (14.3.9.131030 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
50: XPG (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
51: MicrosoftFS (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
52: MicrosoftWlmFile (14.3.9.131030 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
53: MicrosoftWebServices (14.3.9.131030 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
54: Oimg (14.3.9.131030 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
55: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
56: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
57: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
58: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
59: ImageIO (851 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
60: Metadata (707.12 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
61: FaceCoreLight (2.4.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
62: CorePDF (2.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
63: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
64: Foundation (945.18 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
65: Ubiquity (243.15 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
66: AGL (AGL-3.2.1 Reg=English Loc=0x0000: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
67: SecurityFoundation (55115.4 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
68: liblaunch.dylib: /usr/lib/system/liblaunch.dylib
69: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
70: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
71: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
72: CoreAudio (4.1.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
73: AOSKit (152.4 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
74: Security (55179.13 Reg=English Loc=0x0000: /System/Library/Frameworks/Security.framework/Versions/A/Security
75: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
76: libcups.2.dylib: /usr/lib/libcups.2.dylib
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Operating System Information
Operating System: Mac OS X 10.8.5 (Build 12F45)
CPU: Intel Core Duo, Number: 4, Speed: 1800 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1085
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440
Microsoft Application Information:
Error Reporting UUID: CC70632D-6946-48CE-B6C5-7C7CF876C620
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 97Office 2011 Removal
Office 2011 Removal (2)
MacKeeper Removal
MacKeeper Removal -
Help! I had the group messaging option on my iphone 4S but restored my phone to an old back up and since then the group messaging option has disappeared - how do i get it back?
"If VoiceOver is on and the screen is black, but you can still use the device by pressing volume up and volume down, you may have screen curtain on. Try triple-tapping using three fingers on the device display to turn off screen curtain. Or connect the device to iTunes"
http://support.apple.com/kb/HT3577?viewlocale=en_US&locale=en_US -
i had to replace my hard drive so just got computer back and had to download new i-tunes soft ware but none of my purcased t.v. shows or movies will show up how do i get"em back.....?
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer. -
I want to upgrade my mac os 10.6.8 to 10.8.2 , will this erase all my files,apps,etc ? and will i loose the licence of microsoft office 2011, how to make a backup on a pendrive ? I have files of approx 180 gb , THANK YOU !!
Forget the Pendrive stategy...
Before attempting any Major Upgrade... get yourself an External Hard Drive... and create a Bootable Clone Backup of your current Hard Drive...
By far the easiest way to make such a Backup, is to use something like
SuperDuper http://www.shirt-pocket.com/
or CCC http://www.bombich.com/
That way, should anything untoward happen during the Upgrade,
you will NOT LOSE ANYTHING.
(Get an EHD that is at least equal to your current Drive...)
Also, Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
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