HT201250 I have wanted to restore my Quicken and does seem to work
When I closed my Quicken 2007 application then reopened I noticed I was missing a lot of files. I went into my Time Machine and highlighted
Quicken 2007 and hit restore. I said to keep both files. One file I could not get into because it stated it was "locked." (What??)
I back up to an external harddrive. What am I doing wrong?
Yep.
Complete instructions here:
http://support.apple.com/kb/HT4718
Similar Messages
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I have just upgraded to an Iphone 5c, and now i cant send imessages to my partners Iphone 4.
Then when it times out to send as a text message he isnt recieving them and vice versa.
We have tried turning off and on, rebooting and reseting network settings and nothing works?Call Sprint back and ask to speak to a supervisor.
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I want to restore iphone 4s and i have the error 21.How cand i solve yhis issue?
I want to restore iphone 4s and i have the error 21.How cand i solve yhis issue?
http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
after downloading ios 6, i want to restore my iphone 4. does the original software download when restoring the phone
Downgrading of any version of iOS isn't supported by Apple. If you search the web, you'll find instructions that may work, but you're on your own should any problems arise. For many people it goes without problems, but for some it's reportedly bricked their devices.
If you haven't done so already, try restoring your iPhone as a new device, not from a backup, and run just with the included apps for a bit and see how it performs. Cache corruption or incompatible software can cause performance and stability issues. No guarantees, but it's worth a try to at least try to identify what's causing the problems, iOS 6 itself or something you have loaded.
Regards. -
I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?
@Razmee209 is right there is nothing you can do if it is an encrypted back up
iOS: Troubleshooting encrypted backups - Apple Support
BUT you could try to see if you have a back up that is not encrypted. If you go to iTunes Preferences (On a Windows go to Edit Menu under the Play Button - On a Mac click on iTunes at the top left) Click on Devices and if you see a back up that does not have a lock next to it you will be able to restore from that back up without using that password.
Encrypted passwords are set up at the time you create the back up. -
I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved. I have now tried to reload again by holding the sleep etc, to no avail
If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone. If you want your old photos on your phone, sync them there from your computer using iTunes. The process would look like this:
Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
Go through the activation setup, choosing to Restore from iCloud backup. Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
When complete, without connecting your phone to your computer, open iTunes and go to Preferences. On the Devices tab check "Prevent...from syncing automatically"
Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
Go to the Photos tab and select the photos you want to sync to your phone and sync. -
How can I take my Iphone 5 out of recovery mode if I do not want to restore my phone and my power button is broken?
Unfortunately, you will have to restore your iPhone...
From http://support.apple.com/kb/HT1808 :
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. -
i erased my ipod in the setting because i wanted to restore my ipod and someone told me to delete it so i did and now its just a black screen and when i put it my pc it doesntt show up what do i do plz help
Connect the iPod to a charging source and then try the will not turn on topic of:
iPod touch: Hardware troubleshooting
If you have a 2G iPod and did not have the iPod connected to a charging source it is likely that the battery fully drained before the erase was complete since it can take hours to do the delete. -
I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.
I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/ -
Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.
iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
Thank you -
Hi - I'm trying to sync iBooks on my Macbook Pro with iBooks running on my iPad. I have some pdf's download from the net I want to share between devices and I can't work out how to sync the two devices. Any help please? I'm running Mavericks
Thanks for your help Brij011 - much appreciated. Apologies as I'm a newbie but I've looked at the info for synching and I appear to have all the switches flicked on my iPad. Does the iPad and iBooks only sync in iCloud for purchases as I appear to be doing something wrong. I could sync ok when books was in iTunes but since migrating to Mavericks I think I'm doing something wrong!!
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one fine day yesterday, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working . May i know how to proceed to recover lost contacts.
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.
The phone was jailbroken. That's what that error indicates. You can't get help here. You can't get help from Apple.
Try Google. -
Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
when I Backup Iphone 5s and i want to restore my photo but It doesn't work.How can I do friends thank for your answer
What do you mean it doesn't work?
Are you getting an error message?
~Lyssa
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