HT201250 i was trying to manually erase files from my macbook air. at one point, my system preferences disappeared from the dock and i had a pop up message telling me the application was 'incomplete'. I tried to reinstall iLife but i wont work.

I used the small key that comes with the air but it doesn't seem to be doing much. Am i supposed to be reinstalling OS X or iLife? I tried OS X and I didn't see much difference except for the return of my system preferences and safari which had initially disappeared, but I'm still missing the App Store and iPhoto. I can't reinstall iLife either.

Try a few things: 1) restart in safe mode (restart holding the shift key) and this will repair the drive (if need be) and trim/delete cache files. Restart normally.
2) if you use iPhoto or Aperture launch the program and then empty the trash folder of the program(s). Launch your Mail program and check out how much is in the Trash and Archive folders. You can delete the really old stuff if there is any.
3) Download omniDiskSweeper (free) to see what's on your drive. Be careful about deleting anything that isn't in your personal drive space and be very careful about deleting anything in the Library folder.

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Phone wasn't plugged in and receives a message that my phone hasn't been backed up in 30 weeks. I usually get a message that my iCloud is full when I plug it in. But it was 4 in the morning and it just sent me a message out of the blue.

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Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

What do I need to change. I am trying to download "weather bug" to my macbook air osx. I keep getting a third party access error. I had it on before I tried to get access to my usb drive downloading and burning video files. I was in a mess then- and

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What is "Weatherbug" and where did you get it?
What is the exact, complete text of the error message, and when do you see it?

I want to copy my iMac iPhoto files to a MacBook Air. How do I do this? Thanks.

I want to copy my iMac iPhoto files to a MacBook Air. How do I do this?
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Thanks.

Connect the two Mac via a LAN or FW cable and Target Disk Mode and copy the iPhoto Library package from your iMac to your Pictures folder on MBA. All it takes is a drag and drop no matter how you connect the two Macs.
If you have an external HD copy the library to it and reconnect to the MBA and copy again.
If you have a library already on your MBA and it has photos you want to save then rename it before the copy.

I need help. My ipad 2 was stuck in recovery mode. i tried to connect it to itunes and restore but after downloading the file and extracting the software there is a pop up message that says "the device is full" i dont know what to do. Its been 2 days now.

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yes i am sure. This are the exact words... "The iPad "iPad" could not be restored. The disk you are attempting to use is full. (Removing files and emptying the recycle bin will free up additional space". i tried some options, hard reset, redsnow, tinyumbrella but still it's stuck.

I am trying to finish a book in InDesign CS2 with another person. My old XP computer became unstable and I had to get a Windows 7 computer. I was able to install CS2 on the Virtual XP Machine on my Windows 7 computer, but I cannot register or activate it.

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you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads

TS1702 Just a few minutes ago i tried to purchase from The Simpsons tapped out game, but there were a warning that my purchese was declined and i was asked to re-filled the payment info in order to compete my purchase. I did that but that wont work

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Contact iTunes Customer Service and request assistance
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I am trying to open pptx files on my MacBook Pro and continue to get "No Text Converter is installed for this application" even though I have dowloaded several converters that were supposed to work and I just downloaded Apache Open Office 3.4.1

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The PPTX file type is primarily associated with 'Power Point' by Microsoft Corporation.
This is the new format for Microsoft Office documents.
It is a combination of XML architecture and ZIP compression for size reduction.
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more here:
http://support.microsoft.com/kb/968200
Instead of all that, and buying OfficeMac etc...
Try to see if the FREE LibreOffice suite will open the file on your Mac.
http://www.libreoffice.org/

My iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either.

my iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either. It's been like this for about two hours now.

Hold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/

Tried to open a file I created in Numbers a while ago which I modified on 11/4/13 and got a message that I needed a newer version of Numbers. When I went to the Mac App Store it shows that the new version is already installed. Any suggestions?

Tried to open a file I created in Numbers a while ago, which I modified on 11/4/13, and got a message that I needed a newer version of Numbers. When I went to the Mac App Store it shows that the new version is already installed and there doesn't seem to be a way to reinstall it. When I checked "About Numbers" on my MacBook it shows "Numbers '09 version 2.3". Any suggestions as to how I can get the new version installed?

Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

While trying to update Adobe Reader XI 10.0.06 to 10.0.07 on my laptop running W7 Home Premium x 64, I get error message 2203. The same occurs if I try to uninstall before manually install the new version. Can you please help?

Hello,
While trying to update Adobe Reader XI 10.0.06 to 10.0.07 on my laptop running W7 Home Premium x 64, I get error message 2203. The same occurs if I try to uninstall before manually install the new version. Can you please help?
PS.- Thank you very much for your Support in trying to solve a problem created by yourselves.
Message was edited by: Juan Verano

Is there anything else beside the number 2203?
Try removing the current Reader using http://labs.adobe.com/downloads/acrobatcleaner.html, then install 11.0.07 from http://get.adobe.com/reader/enterprise/

I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it fomr the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?

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You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
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You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years.

I have deleted iPhoto from my MacBook Air. When I try to reinstall it, itunes tries to charge me. Is there a way to reinstall the old version for free?

I have deleted iPhoto from my MacBook Air. When I try to reinstall it, itunes tries to charge me. Is there a way to reinstall the old version for free?

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How can i restore my iphone which was erased by iCloud?? I got my phone back but it wont work when i connect to iTunes.

How can i restore my iphone which was erased by iCloud?? I got my phone back but it wont work when i connect to iTunes.

The following assumes you've been backing up to icloud all along.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
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Let us know if this method does not work.

I have a new Macbook Pro - trying to migrate files etc from my Macbook Air using a Thunderbolt Cable between the two. I follow the directions but the two computers never "discover" each other. WiFi connect works but 70 hours is a rough deal.

I have a new Macbook Pro. Trying to migrate files etc from my Macbook Air using a Thunderbolt Cable between them.
I follow the directions but the two computers never "discover" each other - using a WiFi connection works but 70 hours is a rough deal.
(Mac OS 10.8.2 on both computers)

Are you trying target disk mode?
http://support.apple.com/kb/PH10725
Ciao

HT201250 i was trying to manually erase files from my macbook air. at one point, my system preferences disappeared from the dock and i had a pop up message telling me the application was 'incomplete'. I tried to reinstall iLife but i wont work.

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